Assistant Product Manager, Specialist Holidays Group

Location: Chester

Function: Product

Reports To: Senior Product Manager

Contract Terms: Permanent, full time

Specialist Holidays Group (SHG) is a leading specialist travel group, bringing together a family of trusted, expert-led brands that create exceptional holidays for discerning travellers. Each brand combines deep destination knowledge with personalised, high-service experiences — expertise that sits at the heart of everything we do.
Our portfolio spans accessible luxury and cruise through Destination2 and Destination2Cruise; ultra-premium, bespoke travel through Sovereign Luxury Travel; the USA, Canada, Caribbean and Latin America through American Holidays; authentic Italy through Citalia; and great-value getaways through Holiday Gems. Together they share one promise: Travel. Expertly Delivered.

The role of Assistant Product Manager will support the business in driving forward the Destination2 product range in line with an ambitious growth strategy.

• Responsible for supporting the Product Manager in negotiating market-leading rates, exclusive offers and availability with suppliers
• Aiding in the creation of the product strategy for designated destinations, specifically completing market research, competitor analysis and product performance reviews
• Supporting in the development and management of supplier relationships across a range of product types and across a range of international destinations
• Responsibility for ensuring suppliers pass across all information ready for loading into our booking systems
• Ensuring our Product remains competitive through analysis of rates versus competition, and the follow-up required with suppliers
• Helping to ensure all designated Product lines and suppliers adhere to full Health and Safety requirements
• Supporting the sales teams with product training and information

• Ideally have previous experience working within a Product/Purchasing/Sales role within a UK Tour Operator
• Excellent attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and using AI tools
• Manage a diverse range of duties at one time
• Ability to organise, prioritise and manage own workload efficiently to tight deadlines

• Good interpersonal and communication skills
• Proactive and enthusiastic (willing to go the extra mile)
• Excellent team player with the ability to work independently
• A flexible and adaptable approach to work
• Self-motivated, proactive and enthusiastic
• A quick learner

This is a full time office-based role where you will be required to work 37.5 hours per week, Monday to Friday.

• Competitive executive salary.
• Contributory pension scheme.
• Travel discounts and a range of employee offers and benefits.
• Genuine career progression within a growing specialist travel group.