Apollonion Asterias Resort & Spa

Leanne Sully

This place is lovely but not a 5* hotel. We went all inclusive. The food was good, we were never hungry and always found something tasty to eat. For AI, the drinks were good. Partner said beer was good. Gin and vodka was very good and my mum enjoyed the prosecco! My only complaint when going for drinks, is that they need more servers! Complex is very clean. Rooms are spacious and clean. The cleaners work so hard. Pools are lovely and clean. There are plenty of sunbeds...NO sunbed wars. Now, the reason I have only given a score of 3, is because before we came to the hotel and after hearing ALOT of negative feedback regarding service and AI drinks, I emailed the hotel politely, hoping to get some reassurance. Instead of receiving a reasuring reply, I received a very impolite reply - 'We would like you to seriously take into consideration contacting with TUI, in order for them to find you an alternative accommodation, one closer to your expectations, as your email has caused us great frustration and anxiety.' I received this reply from a lady in the 'back office' by the name of Rania Sgourou. I strongly suggest Rania looks closely at her attitude and consider completing a course in customer service. Other then Rania, all the other staff were lovely and welcoming.

Michelle Jamieson

Beautiful hotel, well kept and clean. Good location, close to the beach, restaurants and little shops. Swimming pool closes far too early (6pm). Food offering is good, dinner times can be hit or miss with the quality. All inclusive offering is really good. Would highly recommend this hotel. The water park is a great addition, well looked after and had life guards on shift the whole time it's open. Beach towels are provided and can be exchanged daily for fresh ones.

Jiří Kratochvíl

The Apolonion Asterias presents itself as a 5-star hotel, but the services unfortunately do not match that standard. The biggest disappointment is the catering. The dining room feels like a canteen, the food selection is on par with a 3-star hotel, the juices are made from powder, and the water for tea has a distinct iodine smell. The breakfast coffee is worse than the capsule machine in the room, and there is a bizarre preference for paper cups—having just two ceramic cups on a table for four people is simply unacceptable. The A la Carte restaurant offers an uninspired fixed menu of 5 main courses that you have to select well in advance. ​The entertainment and facilities also fell short. Evening programs are pure low-cost entertainment (such as karaoke or a 2-man band), and the masseuses in the wellness center seemed quite inexperienced. On top of that, there is a prominent cigarette smell coming from the AC, the Wi-Fi signal is very weak, and the natural lawns in the resort complex have been replaced with cheap-looking artificial plastic turf. The hotel also lacks its own beach—the nearest public beach is a 10-minute walk away, sunbeds are paid, and the location is far from the main part of the island. ​On a positive note, the staff deserves huge praise—everyone was incredibly pleasant, welcoming, and helpful. The accommodation in the Junior Suite was also very good, spacious, and up to a 5-star standard. However, overall feeling, the poor management and low-end catering unfortunately drag the whole experience down.

Amy Russell

We have just arrived home from one of the best resorts we've stayed at. I went with my husband and 13 year old son.We stayed half board. The rooms were modern and clean, the staff were amazing and helpful. It was my husband's birthday whilst we were there, and we had a meal at the Italian restaurant on the resort. The meal was amazing, im gluten free and had a very nice gluten free spaghetti ragu. The staff also had a birthday cake for my husband and sang happy birthday. My husband and myself had a massage each at the spa which was also incredible. My 13 year old loved the choice of swimming pools, lazy river and of course the water slides. A big shout out to Sophia the yoga instructor! I had two brilliant outside yoga session! Fantastic! The only thing I was a little disappointed with was the lack of gluten free options during dinner, I know it's a buffet but there wasnt much for me to eat. Breakfast was great! I looked forward to eating the breakfast every morning. Overall we had a fantastic holiday and will definitely go back!

Nathan Lewis

We went here on our honeymoon. Not really for couples, mainly for families. Beautiful looking hotel and very romantic looking. Swimming pool closed quite early, only open until 6pm. Should have more stuff to do for couples and more separation between adult areas and kid areas. Xi beach is nice but in order to get to the nice part you have to walk through the small cave in the water. Not much around the hotel within walking distance. Buffet is not the best, hygiene really poor for a 5 star hotel. Also not really clear how it works and not much guidance given. We paid for half board but ended up eating elsewhere most nights. Main improvements: have an adults only area on the resort that is tightly managed, maybe have a evening swim session between 6pm and 8pm for adults only, improve the hygiene and quality of the food, and give more guidance to guests with the buffet.