Centara Koh Chang Tropicana Resort

sawitree v.

I had such a wonderful stay at Centara Koh Chang. The resort is beautiful, peaceful, and surrounded by nature — it truly feels like staying in the middle of a tropical forest. The atmosphere is so fresh, relaxing, and calming. All of the staff were very warm, friendly, and welcoming throughout my stay. The food was delicious and reasonably priced, and honestly, there’s no need to go outside because the resort has everything you need. It was a perfect place to relax and recharge. I would definitely love to come back again!

C G

We initially booked for 2 nights on Booking and got a cabana garden view which was probably the one cabana with a view of the back of the toilets so dark and no view of the beautiful gardens in this extensive jungle style hotel. It should be sold at a lower rate with warning however it didn’t spoil our stay as we booked for another 4 nights. Due to us not having plans we moved room another 2 times which gave us a good understanding of the different rooms on offer. We got a nice room far back from the beach which was a fab room but not if you want to be near the beach. The last few nights we took the top end cabana , huge with a few touches of luxury. Overall I rate the rooms well. This is an amazing garden , you feel like you are in the jungle and it’s the strength of the hotel. Overall this property is dated and could do with some upgrading but the location and beach is the best on the strip. The beach is beautiful with great loungers , attentive bar staff and they do 2 happy hours per day with good value drinks. The breakfast is good but not the best in Thailand , terrible coffee but the Thai coffee is delicious. The staff are all friendly and can’t do enough to help. There are lovely clean pools if you want a pool but the beach is so good we did not use it. They also gave an app that you connect to on arrival advising of all of the deals , u can chat with receptionist and order laundry to be collected. There are great local restaurants on the Main Street and an Italian which is managed by an Italian if you get sick of eating the same thing. Ask which Cabana you are getting when you book and you can’t go wrong. Would stay again.

Peanut Butter

Everything about this place is pretty good. Its an old property but that doesn't affect your experience. Nice comfortable rooms, beds are good. Staff is friendly, attentive. Pool is good, adults can use the water slide too ;) it was fun. Really good gym. Breakfast too is good. Machine coffee could be better but they also serve thai tea and coffee. Check-in happened a bit late- around 4.30 becuase of the holiday season but other than that it was a beautiful stay.

Nathorn Sankhavadhana

Hotel is very good, design and mood create good environment to vacation. Service is fantastic. And facility have like big hotel in resort style. But it has one point that may not from to the hotel operation directly but it affect to hotel's customers is canal in front of the beach that some day it had bad smell. I think it better that the hotel need to work with local government to find the reason and correct it form the source

Nathalie

We booked 1 night with 50% off on booking.com. Does it explain why we were treated differently than other guests? No refreshment or refreshing towels, breakfast time / hotel facilities / activities (free drop-in yoga) not presented. We had a room in one of the garden buildings around the second pool (great and large pool by the way). There is mold stains in the shower, shower curtain and bedroom curtain. Cleaning was done quickly. The rooms are aging. On the positive side, great team at the spa with great range of treatments, large bedroom, beautiful gardens, very calm.