DoubleTree by Hilton Hotel New York City - Financial District

Alice Gray

Stayed here for 5 nights at the start of December, 26th floor, king room. We checked in just before 4pm, it was quick and easy. There’s 3 lifts and we never had to wait more than a few minutes for 1, I imagine during peak hours this is slightly longer but we never had any issues. The room was large, clean, comfortable and had enough storage for a couple. A subway is at the end of the street and there are so many great bars/restaurants round the corner. We didn’t spend too much time in the hotel overall, but for the price, location and quality I’d definitely recommend staying here again.

Charlie Ries Abbott

We booked this hotel for the NYC marathon, and had an overall pleasant experience! If you are running the marathon, this place is PERFECT. 3 minute easy walk to the ferry. This was beyond helpful to remove race day jitters. The hotel is exactly what you'd expect in NYC, small rooms, but comfortable and got the job done. The bed was so comfortable!! The elevator situation is unfortunate, but we only had a real issue with waiting upon checkout. Do what we did, go up to go down! It took a while (25 minutes or so to get fully out), but based on other reviews, we accounted for it in our timing. Bell desk was a bit chaotic, and we did have to go into the luggage ourselves in order to find our bags., but thankful for the service being provided at all!

Roshan Bisural

Stayed there for 3 days in December. Place is overall congested. Always had to wait for elevator. The room was just enough to fit the bed. Some of the staffs were rude. No microwave, refrigerator in the room. Not a great place for the price and name. Have stayed in much better 2 and 3 star places than this. The only good aspect was view from the room which I have attached below.

Suzie

Great location in Dowtown Manhattan, close to Staten Island ferry, 9/11 memorial and the subway. The room was very small with not much room to store luggage or get ready as it was shaped diagonally. We paid extra for a city view but what we got was two big buildings and a bit of the river. We were on the top floor for this underwhelming view which meant that the lift took forever as it was very slow. The reception staff were very friendly but didn't carry out a request for an extra luggage stand that I asked three separate times throughout our four night stay. I asked housekeeping on the day before we left and had one within the hour, although was a bit late by then. The bed wasn't too comfortable as it was quite hard. We stayed here thinking the Doubletree brand would be as good as it is in London but were sadly disappointed by how small and basic it was. The best thing about the room was the Crabtree and Evelyn toiletries. If the room had been bigger I would have been happier. Overall, a really good base for exploring.

Joy Armstrong

Absolutely the worst hotel I have stayed in. Hilton should be appalled to have their name and reputation associated with this location. I was told when I booked that I could do an early check in all that I needed to do was call the day of. I called the day of and was told this was very doable for a $50 charge. When arriving it was not available! When arriving in our room the floor was sticky. The toilet was not clean and had dead bugs and debris in it. Not to mention our entire stay there were bugs in the bathroom. What an incredible waste of money! Again Hilton should be ashamed totally of this location.