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  Back Home Destinations Thailand Chiangmai Shangri-La Chiang Mai   
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Located In: Chiangmai

Shangri-La Chiang Mai

Google Logo 4.6 Google reviews (4111)
Up to 15% Off
Overview
Accommodation
Facilities
Dining
Offer Details
Hotel Reviews
Overview

Overview

Discover the cultural wonders of the ancient Thai city of Chiang Mai with an enchanting escape at the sublime Shangri-La. Sitting in the bustling centre of this culturally-rich destination, the elegant hotel is an ideal base from which to explore ...

Discover the cultural wonders of the ancient Thai city of Chiang Mai with an enchanting escape at the sublime Shangri-La. Sitting in the bustling centre of this culturally-rich destination, the elegant hotel is an ideal base from which to explore the alluring attractions all around, with its luxurious rooms, an impressive leisure offering and a choice of tempting restaurants. A captivating experience awaits you during a stay at the majestic Shangri-La Chiang Mai.

Distance from resort centre

Surrounded by shops, bars, cafes and restaurants and just a short stroll away from Chiang Mai Night Bazaar.

Distance from airport

Shangri-La Chiang Mai is approximately 6km away from Chiang Mai International Airport.

Pools
Restaurant
Bar
Gym
Golf
Spa
For Families
Click to read more
Accommodation
Deluxe Room
  • Mountain views
  • Bathroom with bathtub, separate shower, hairdryer and toiletries
  • Complimentary Wi-Fi
  • TV with satellite/cable channels
  • Desk
  • Telephone
  • Voicemail
  • Electronic safe
  • Coffee and tea-making facilities
  • Mini bar
  • Pillow menu
Deluxe Pool View
  • Garden and pool views
  • Bathroom with bathtub, separate shower, hairdryer and toiletries
  • Complimentary Wi-Fi
  • TV with satellite/cable channels
  • Desk
  • Telephone
  • Voicemail
  • Electronic safe
  • Coffee and tea-making facilities
  • Mini bar
  • Pillow menu
Deluxe Terrace
  • Private terrace with garden and pool views
  • Bathroom with bathtub, separate shower, hairdryer and toiletries
  • Complimentary Wi-Fi
  • TV with satellite/cable channels
  • Desk
  • Telephone
  • Voicemail
  • Electronic safe
  • Coffee and tea-making facilities
  • Mini bar
  • Pillow menu
Premier Room
  • Mountain views
  • Lounge area with day bed
  • Bathroom with bathtub, separate rain shower, hairdryer and toiletries
  • Complimentary Wi-Fi
  • TV with satellite/cable channels
  • Desk
  • Telephone
  • Voicemail
  • Electronic safe
  • Coffee and tea-making facilities
  • Mini bar Pillow menu
Executive Suite
  • Mountain views or garden and pool views
  • Bathroom with bathtub, separate rain shower, hairdryer and toiletries
  • Complimentary Wi-Fi
  • TV with satellite/cable channels
  • DVD player
  • Desk
  • Telephone
  • Voicemail
  • Electronic safe
  • Coffee and tea-making facilities
  • Mini bar
  • Pillow menu

Guests staying in the Executive Suite have access to the Horizon Club Lounge and a range of privileges, including:

  • Private check-in and check-out in your room
  • Dedicated club concierge
  • Tea, coffee and other hot beverages delivered to your room
  • Daily breakfast in the Horizon Club Lounge
  • Evening cocktails and canapés in the Horizon Club Lounge
  • Beverages served all day in the Horizon Club Lounge
  • Wi-Fi and broadband internet access in the Horizon Club Lounge
  • Wide selection of newspapers and magazines in the Horizon Club Lounge
  • Suit pressing and shoe shine service in the Horizon Club Lounge
  • Use of meeting room facilities for 2 hours per day.
Facilities

Facilities

  • Outdoor swimming pool
  • Outdoor jacuzzi spa pavilion
  • Tennis courts
  • Fitness centre and classes
  • The Spa at Shangri-La
  • Yoga pavilion
  • Children’s corner
  • 2 restaurants
  • 2 bars
  • Meeting and conference facilities
  • Business centre
  • Wedding venue
  • 24-hour room service
  • Babysitting corner
  • Medical clinic
  • Retail boutiques
  • Hotel kiosk
Dining

Dining

China Kitchen

  • Szechuan and Cantonese cuisine

Kad Kafe

  • Buffet restaurant
  • Thai, Indian, Chinese, Japanese, European and Mediterranean cuisine

Dhala Pool Bar

  • Thai and international snacks

The Lobby Lounge

  • Light meals
Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 01/04/2025 - 31/03/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (4111)
MuaJPingxw Vue
I booked two rooms for my family from December 20–24 and had a wonderful stay. The security was excellent, vehicles were checked upon entry, and all bags were screened before entering the property, which made me feel very safe. Check-in was smooth and welcoming. The staff were professional and thoughtful, offering us tea upon arrival and even giving my daughters two elephant keychains, which was a lovely touch. The family room was very spacious and well worth the price, with two beds already set up and a great view. The second room was also comfortable and well maintained. Service throughout our stay was outstanding. Our housekeeper, Sally, went above and beyond by creating adorable elephant and dog towel designs each morning. Her attention to detail truly made our stay special. The bar also had great drinks with great staff members like Doy and Kinsley. The hotel’s location was very convenient, just a few minutes’ walk from two 7-Eleven stores, Chiang Mai Night Bazaar, and Anusarn Market. Overall, it was an excellent experience, and I would definitely book this hotel again.
Hanafi Hamid
For the first time, we have truly experienced the renowned hospitality of Thailand during our stay at Shangri-La Chiang Mai. From the moment we landed until our departure tomorrow, every team member—from the airport representatives to housekeeping, front desk, food & beverage, and especially the Horizon Club Lounge staff—has delivered exceptional service with genuine warmth and care. A special and heartfelt shout-out to Min at the Horizon Club Lounge, who truly went above and beyond to ensure our stay was exceptional. She thoughtfully arranged our first elephant encounter at Kerchor Elephant Sanctuary, which turned out to be one of the most meaningful and unforgettable experiences of our lives. Min also took great care in ensuring our overall well-being throughout our stay. The tour itself was impeccably organized, led by an experienced guide, and supported by elephant keepers who were not only highly professional but also genuinely warm and welcoming, graciously introducing us to their Karen tribe. This was truly a tour to remember, and we wholeheartedly recommend Kerchor Elephant Sanctuary to anyone visiting Thailand.
Elisha Mans
We had a great stay at this hotel! Great location and beautiful pool area. The Kad Kafe on site restaurant/bar does vegan Thai curry and has a good variety of vegetarian options. Special shoutout to Praew in the spa and Joe from housekeeping. Joe did an incredible job with birthday decorations and was so friendly throughout our stay!
Olivier Bernard
Where are all the stars gone ? Definitely not a 5 star. The Pros: • Excellent service from Waii: Waii stood out for her warm, professional demeanor — assisting during the airport meet-and-greet and again at the Horizon Club Lounge. Her attentiveness was a highlight in an otherwise inconsistent service experience. • Beautiful sunset views: The view from our room on the 12th floor was nice, especially during sunset — a definite visual treat. • Spacious rooms: The room was large and comfortable, offering plenty of space to relax. Cons: • Ageing property: The hotel feels dated throughout, from the room décor to general facilities. It lacks the modern touch and freshness expected from a hotel in this category. • Service inconsistencies: Outside of Waii, service left much to be desired. Despite a late departure, we were not allowed to stay in the lounge and were instead directed to wait in the lobby — an experience that felt unaccommodating and lacked hospitality. • Dull atmosphere: Compared to newer properties in the area like the Marriott, which feels lively and contemporary, Shangri-La felt overly quiet and somewhat lifeless. • Lounge shortcomings: The Horizon Club Lounge is undersized for the number of guests it serves, especially during cocktail hours. Some popular spirits were unavailable in the lounge but found elsewhere in the hotel. When I asked to speak with management about this, the duty manager said the concern would be passed on, but I never received any follow-up. Overall: While the hotel offers spacious rooms and good views, the dated facilities and inconsistent service make it hard to recommend over other options in Chiang Mai. A full renovation and stronger attention to guest experience would help bring Shangri-La Chiang Mai closer to the luxury standard it aims to represent.
Vish Shah
Great location, walking distance to local night markets and shops near by to get basics like water and laundry. We had booked a Horizon room and the service offered by Min was exceptional, with anything we asked for not being an issue! We had breakfast here every morning which offered eggs to order, toasts and fruit. Concierge was excellent, always willing to help and offer recommendations of where to go. We used the pool one afternoon and it was very cold but refreshing. The gym was well equipped but spoilt by large groups, making a lot of noise, taking over the place and in short, shirt and sandals! Staff should enforce the rules for the gym.

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