Sunset At The Palms Resort

Ethel & Frank Dubbs

This place is heavenly. This tropical resort "feels" like Jamaica. The beach is clean, and the water is clear and warm. The thatched umbrellas are an ideal way to soak up the beach, sand and the salt water, while listening to the waves. The food is abundantly delicious. But the best part is the staff! They make you feel welcomed and pampered. Thank you all! Sunset at the Palms Resort 🌴 ⛱️☀️🇯🇲

Oksana Reymer

We stayed at Sunset at the Palms for 3 nights as a couple. Overall, our stay was okay, with some highlights and some disappointments. One important thing to note (which I wish I had paid more attention to in reviews): the beach is across a busy road. The resort does have staff and a system to help guests cross, but it still wasn’t the most relaxing or seamless experience and took away from the “easy beach access” feeling. The property itself is beautiful, very lush and tropical, and once you’re on the beach, the water and views are absolutely gorgeous. The rooms were fine, nothing special. Housekeeping did a very good job and kept the room clean. However, the shampoo and conditioner were clearly diluted with water, which felt disappointing for a resort at this level. Service was mixed. Some staff were kind, but not everyone was friendly. One uncomfortable moment stood out: when we arrived and went to lunch, I explained that I have food allergies and asked what options were available. The server didn’t make eye contact, didn’t respond verbally, and quietly walked away. Later I realized she went to the kitchen to check, which I appreciated — but the lack of communication felt awkward and unwelcoming in the moment. The food was good but not great — enjoyable, but not particularly memorable. We were also surprised by how limited the fresh fruit options were. In summary, the resort has a beautiful setting and stunning beach, but the beach access, inconsistent service, and small details kept the experience from being truly relaxing or special. Our stay was fine, but not one we’d be eager to repeat.

Dylon MacIsaac

Oh how we loved Jamaica! We went to Sunset at the Palms in 2019 for our honeymoon and loved how quiet, secluded and inviting it was. We still talk about the amazing food we had and how we could not wait to go back. Now 2026, we just returned from a less than perfect vacation. After changing rooms because of an uncomfortable bed and excessive road noise we found our new room to be much better but the road was still noisy and our TV speakers were blown. The food quality has dropped but that is understandable because of the recent hurricane damage and issues. I even understand the rat situation because of the infrastructure improvements happening but I will not be returning because we had money taken from our room. (Use the safe! We did not and we paid the literal price). Our money traveled in my carry on until we arrived in the room. I placed it in my luggage and several days later I went to get more out for tipping and realized approximately $300 US was missing. We addressed this with the hotel but because they provided a safe they are not liable. It was unfortunate to have money stolen from our room when we had the doors all secure and it is such a small, welcoming resort. We will be on the lookout for our next vacation spot as I feel you can get better quality for the money at other locations. Hopefully other Jamaican destinations have similar small vibes with the amazing food because that was the main reason we returned!

Miles Silva

Fantastic hotel. Weather was awful for 8 out of 10 days, but we didnt mind. The grounds are beautiful, humming birds, wood peackers and what seemed like king fishers visit the balcony. Wanted to stay. The staff are genuinly friendly and welcoming. Would come again.

Nicole Klompmaker

We had the best time at this resort. It was so peaceful and full of beautiful plants and animals. The beach is absolutely gorgeous and just a small walk across the street. The food was slightly repetitive, but still well prepared every time. The service is where this resort shines. The people who work here are genuine and kind. Kevan, the lifeguard was such a great help to us by making sure we had the best time. He was courteous, helpful, friendly and funny. Travis was another awesome employee we met. He worked security and always had a smile ready, and offered any information we needed to make sure our stay was as enjoyable as possible. The ladies and gentlemen at the front desk were so pleasant, even though we bugged them so often. We had a wonderful time and are already dreaming of the day we return. This was our honeymoon, and it was absolutely amazing. Thank you to the staff!!!