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What’s In Port - First-timer’s Guide To Visiting Cruise Ports


One of the joys of a cruise holiday is having the chance to visit multiple destinations in one single holiday.

From Caribbean shores and Mediterranean hotspots to the mythical lands of Asia and the wilds of North America, the world is your oyster with a getaway at sea.

However, if you’re a first-time sailor, you may have some questions about what happens when you arrive at your chosen ports of call.

Worry not. With our expert guide, you can be assured that everything will be plain sailing when you drop anchor to explore lands afar.

What happens in port?

Land ahoy! You’ve reached one of your chosen ports of call. You’ll usually be made aware of docking, disembarkation and “all aboard” times prior to arriving, with posts on a daily message board, on the ship app or announced over the public address system. Crew members will also be on hand to help you and provide any additional information you need. It’s often the case that those with excursions booked are prioritised to leave first, so if that’s you, be ready so you’re not left behind. If you haven’t anything prearranged, you still can still explore, visit attractions, join tours and organise your own activities. Remember to keep an eye on the time, though. Cruise lines are strict when it comes to the “all aboard” time, when passengers must return before the ship sails. If you do find yourself running late, be warned that this could result in the ship leaving without you. When you do get back, you’ll pass through security checks and be able to head back on board.

What’s In Port

Where will the ship dock?

Every cruise port differs, and depending on the size and features, it can mean that you dock in different ways each time you stop. In larger destinations, close to major cities or tourist hubs, it’s likely you’ll dock at a cruise terminal, which sometimes boast shops and cafes. Where the port is not within walking distance of attractions, you’ll usually find transport, such as taxis or shuttle buses to take advantage of. If you’re visiting a smaller port or island port, you may find that your ship will anchor offshore. When this happens, you will be taken ashore aboard a tender boat. Docking information, including maps and transport guidance is usually provided by cruise lines. However, it’s always wise to make a note of your ship’s location in a port, especially at busy times when there might be a number of vessels docked at the same.

What’s In Port

How do I get off the ship?

Getting off a cruise ship in port is pretty straightforward, with help and guidance available from crew members if you need it. You may find some aspects differ slightly at different destinations and depending on whether you’re docked or anchored offshore and require a tender. When it’s time to disembark, you should follow the announcements or onboard signs pointing you to the gangway or to where your tender boat awaits. If you’re getting off via a tender, you might find that you are allocated a time to be taken ashore and require a ticket for your allotted slot. Before you head down the gangway plank or board your tender shuttle, crew members will scan your cruise card or wristband containing your identification details. This registers that you’re getting off the ship. Then it’s off to explore the delights that await ashore.

What’s In Port

What should I take with me?

When heading ashore, there are a few essentials to take along with you. It goes without saying that your cruise card or wrist band is a must, so the crew can register that you have left and returned to the ship. Your passport is another essential, as you may need it to visit the destination. Sunscreen, sun glasses and sun hats are important if you’ll be spending time out and about in warm countries, while it’s always wise to take any medications you may need. Don’t forget local currency or payment cards if you’re hoping to pick up that one-of-a-kind souvenir, and wear comfortable shoes if you’re planning to explore. Other items that may come in handy include swimwear, a beach bag and towel if you’re heading to the beach, and entry tickets if you’ve booked attractions independently.

What’s In Port

What can I take back on the ship?

If you’re hoping to treat yourself or pick up some unique souvenirs while in port, it’s worth knowing what you can and can’t take back on the ship with you. While holiday buys such as clothing, jewellery, cosmetics, crafts, artwork and chocolate can be brought back on board, some items may be prohibited or restricted, either by customs authorities or by the cruise line. If you’re buying duty-free alcohol, tobacco or perfume, consider what limits apply when you return home. You should also be aware that alcohol may be held by the ship’s security team until the end of your voyage. If you’re tempted by expensive watches or electronics, you should check customs allowances and import taxes at home. Also be aware that any fake designer goods may be confiscated by customs officials, while you may require official documentation for certain medications, depending on local laws. Fresh fruit, vegetables, meat and dairy products are restricted in most destinations due to agricultural and biosecurity laws, while endangered animal products, weapons, fireworks and hazardous materials are all definite no-nos.*

If you are tempted to sneak any banned items back on board your ship, be aware that bags may be screened when reboarding.

*Please note that the list of items not allowed to be taken onboard ships varies depending on the cruise line you are sailing with and the destination you are visiting. It is your responsibility to check with your chosen cruise line to find out what can and cannot be taken onboard. It is also your responsibility to check with customs authorities in both the countries you visit and at home to avoid fines, confiscation, or delays when returning from your holiday.

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