Aulus Zante, By Domes

Lisa Helyar

We have just returned from a wonderful stay at Domes Aulūs Zante and could not fault a thing. This was our first holiday abroad as a family with our two teenage sons, who both suffer with anxiety, and from the moment we arrived we were made to feel welcome, relaxed and at ease. Every member of staff was friendly, attentive and incredibly hardworking. The housekeeping team were exceptional, keeping everything spotless while always being polite and cheerful. The hotel and grounds were immaculately maintained throughout our stay. The food was outstanding. We managed to eat in all of the restaurants and every meal was delicious. It was lovely to see our boys trying new foods and experiences during the holiday. We were even lucky enough to witness baby turtles hatching, which was a truly magical experience. Combined with the beautiful weather, warm sea and stunning surroundings, it made for an unforgettable family holiday. Thank you to the entire team for creating such special memories. We hope to return one day!

Susan Greenwood

What an amazing hotel. We have stayed in 5☆ hotels in Europe, America and the Caribbean and this hotel is one of the very best. Without exception, staff are wonderful. Friendly and thoughtful. The food is great, wide range of options in the buffet and the Meze restaurant is great. The hotel is clean and well maintained, our room serviced daily with a smile and cheerful greeting by Morisella. The location is perfect. Views, beach and nesting turtles, and importantly, far enough away from Laganas itself. Lots of sunbeds both around the pool and across the resort. Recommend without hesitation.

Cindy Plungis

Lovely resort. But this is not the normal quaint Greek place just know that. It’s big and busy. Great service esp housekeeping and wait staff. Also front desk and bellman. Liked the shuttle into town, good option. We had a room with a great view. Bathroom small and hard for shower not to wet entire floor. Personally not a big fan of buffet line food but it was good and with variety. Other restaurants never seemed full although we were unable to get a reservation at one of them. ( Italian.) Saw the GM walking the property sev times which impressed me

Mat Hanszke

We stayed at Domes Aulūs Zante in August as a family of four and overall had a very positive experience. From arrival, everything was smooth. The hotel arranged our private transfer, our luggage was taken care of straight away, and check-in was easy. The reception team were genuinely helpful throughout the stay. Our daughter became unwell during the holiday and when we called reception at 4am, they contacted a local medical centre and arranged transport for us. Afterwards, staff kept asking how she was doing, and one day while she was resting in the room with her mum, they even brought up colouring books, donuts and orange juice. That was a really thoughtful touch and something we appreciated a lot. The biggest strengths of the hotel are definitely the staff, food and service. Staff were friendly and attentive even during a very busy August week. At the buffet we were always greeted, shown to a table and offered water straight away. The food was varied, fresh and consistently very good. We also ate in several of the à la carte restaurants and the food there was excellent. They can be difficult to reserve through the QR system, particularly in peak season, but reception were very helpful in finding availability for us where possible. Even without the à la carte restaurants, we were very happy with the buffet. I had read some comments about cups and glasses being left around the beach, but that wasn’t our experience at all. There were staff regularly walking around clearing tables and collecting empty glasses throughout the day. The pool area was also well managed. Towels were available from around the time the pool opened (10:00) and were restocked throughout the day. We never felt there was a real shortage. The only frustration for us was the behaviour of some guests around the pool. Despite the hotel having a no-reservation policy, some people were out early leaving towels on cabanas and prime poolside loungers. That said, we still found plenty of places to sit later in the morning, particularly away from the most popular poolside spots, so it never became a serious problem. The hotel itself is an older property and some areas do show their age slightly. Our room was clean, serviced every day and the minibar was restocked daily. The overall feel is perhaps more of a four-star property in terms of the physical buildings and facilities, but the service, staff and food were five-star. Overall, Domes Aulūs Zante is a very good family resort with excellent food, genuinely caring staff and very good service. The people working there made the biggest difference to our holiday, and we would absolutely recommend it.

Glen White

Domes Zakynthos is a nice resort style hotel on a lovely property and it’s probably one of the nicer places to stay on the island. It’s close to 5 star as the rooms are great, it’s got all the facilities inc a great spa, the massage team are brilliant. But there are a few bits that could be significantly improved - the main pool, the food and overall the service. The main pool is nice but the sun-beds are old and the umbrella’s are not sunblocks. The bar service is non existent, guys that show zero interest in any quality service, the spirits are cheap and the food is non existent, probably the worst part of the hotel, more 3 star. The booking system isn’t easy so book your restaurants well in advance or you won’t get in and that then means the dreaded buffet. Breakfast offers huge choice but again no service, get you own everything. Food quality is poor and nearer the end of the session, everything is cold as it’s been out hours, they done seem to replenish well at all. Dinner (6-10pm) was worse, a huge choice but if you eat later the food is like warm, and it all looks like slop. I enjoyed the hotel, the beach is great, probably best for families but I wouldn’t go back given how poor the service was. Note to Management & Marriott - you promote this as an Autograph property and 5 star - it really wasn’t 5 star so much improvement needed.