Beacon Grand

Anita Phillips

We had a lovely stay. The room that we had was a little tight to maneuver around the end of bed, however it had everything we needed. The bathroom was a compact, but it have a great magnifying mirror! The room looked newly renovated. The lobby and the restaurant/bar was gorgeous. Location was great with the cable car stop right out side. The bar staff were great and made delicious cocktails. We were given a complimentary drink token upon check in.

Sharon Pace

We stayed in room 1527 next to the elevator so we heard the ding and people throughout the night however, the bed & pillows were comfortable, the staff was kind and accommodating. The starlight roof top was a cool atmosphere but over priced, same as the other restaurant in the hotel, the post. Overall, good hotel but lots of room for improvement.

Vladan Milosevic

It is a great old hotel, modernised enough to be successful now. It has a lively bar at the top floor and it is fairly big. Higher up rooms are spared the noise from the street. Two king sized beds do not leave a lot of room, but it is enough. The bathroom would benefit from closed shower, but there is little else to fault it. The WiFi is good and reliable.

Stephanie Benger

My daughter and I stayed in the Beacon Grand for a week in July while we were in San Francisco for a conference. There was a lot we loved about the hotel: the beds were very comfy, we slept well; everything looked beautiful and was well maintained; when my daughter asked for help with the TV a competent technical person came up pretty quickly; the front desk staff were friendly and very helpful. I didn't give it five stars though mostly because I was given a room upgrade I didn't ask for - and then billed extra for it! An extra $500+ in fact. A bunch of those charges were taxes and fees but also $50/day extra for the "upgrade". Hotels used to give you upgrades for free - what is going on now?? Just seems like another money grab. Secondly, when I called to get an email copy of this bill then I had to call about 3 different numbers and in each case the phone just rang and rang. Finally on the 4th try I reached a person. I had to explain and re-explain about three different times what I wanted, and to spell out my email address. Meanwhile she kept interrupting the phone call to talk to people who were walking up to the front desk. She did apologize, saying she was the only one on the front desk. A fine hotel like the Beacon Grand is so understaffed that no one is available to answer the phone and/or handle incoming guests?? Considering what's being charged, I would hope you would be able to hire enough competent people to keep up. Also, for an upgraded room, the view was pretty bad - rooftops and parking lots. Thanks for a mostly lovely stay. We did, for the most part, really enjoy the hotel.

Demarest Drolet

What a wonderful stay at Beacon Grand! Our welcome was warm including two complimentary drinks. The room was spacious, well appointed and quiet as we requested. We highly recommend staying here. Thanks for making our anniversary a special one!