BLUESEA Jandia Luz

Rui Pedra

Hi just finished my 7 days all inclusive holidays on blue sea Jandia Luz hotel, the rooms are great, the pool and bar are greatb as well, but the food at the hotel restaurant is disgusting, the presentations, the taste simple horrible. They need to improve a loot on the kitchen. Not wort to book all inclusive exept for the bar drinks, that was ok.

Inga Hannarr

Going to start my review by saying I'm genuinely surprised at some of the other reviews, I think maybe people are forgetting that this is a 3 star not a 5. My family of 4 (two adults, two children under 13, one of which is AuDHD) Location- is fantastic 2min walk to the beach and shops, at least 2 supermarkets within that short walk too as well as plenty of restaurants (for those ridiculous reviewers talking about food, go some where else) the only thing we struggled with and possibly worth noting is if you dont drive or choose to use the transfer bus from the airport, it can take a little while to get from one end of the island to the other as there are drop offs at several hotels, but is easy enough with that in mind. Also a great way to see some of the island. Rooms are good, clean and tidy, simple but as expected for a 3 star. They can get warm so if you have one with an over head fan make sure you get a remote from reception. Pool is great and also has a mini pool for smaller kids. Be mindful that there arent tons of loungers though there is other seating too. Anything we needed the reception was super helpful, more toilet paper (needed with boys), extra sheet etc. The whole complex is small so very easy to navigate. Food- great selection buffet wise which is on rotation, and considering this is a very small hotel I was surprised to see so much choice which changed every two days. Always some kind of pasta, chips, a meat and a fish, fresh salad and dressings, soup, and a range of desserts. Lots of choice for breakfast also. Vegans note there is plenty the only thing missing is protein though we did have a nice chickpea dish at one point. I genuinely dont understand the bad food comments especially as we are travelling with two children with particular eating habits, they've stuffed themselves this holiday. Just because you dont like the food doesnt mean its bad. The staff are all lovely, especially one very enthusiastic waiter and the nice guy who does the aqua gym. Super friendly and helped me with my terrible Spanish. Again not sure why theres comments about grumpy staff. All in all we will definitely come back. The only down side I would say would be the entitlement from some of the guests whom I assume think that because they've paid to stay means they can be incredibly rude and walk around like the hotel is theirs or be rude to staff. It genuinely blows me away that anyone would come away on holiday to relax and be horrendous to people who are just doing their jobs. Wild.

Neil Dymond

Nice hotel, really clean with great staff, the Maintenance man was there cleaning the pool and tidying up from early morning to late evening. The life Guard needs to relax a bit and maybe smile. The food was ok if you like a bit of rice with your Garlic or fish with Garlic or even your breakfast sausages with Garlic. There was very little entertainment, the poolside music stopped at 4pm and the pool closes at 6pm. There was music from the bar some nights but that was from the same playlist that was repeated continuous. The location is brilliant it is just across the road from the beach which was fantastic to walk along and there is a really good selection of shops to search for a bargain. Also there is a weekly market next door. Don't be frightened to haggle for a great deal

Izaak Salih

Where do I begin after returning less than 24 hours from this hotel... The rooms are a of good size and basic and are fit for every purpose necessary however we had trouble with getting access to our room numerous times! One time we do believe the door had been tampered with as the plastic was smashed all over the floor meaning we had to leave our room unlocked all night and day while for it be repaired with all our belongings in the room, Key card had to be reset numerous times and we found this a common issue with everyone! Cleaned once in a whole week! No towels replaced until I went reception to request clean towels! I booked the holiday through love holidays they were advertising air conditioning ( I have screenshot proof) the rooms Do NOT have air conditioning they charge you €2.50 per night none refundable for fans that are about as much use as someone blowing on you all night. The fact they don't refund you the deposit money is disgusting in my personal opinion. The service that we received in this hotel was terrible expect from one young receptionist Noah and a barman I didn't manage grab his name and the entertainment man! They were far too good for this hotel! Everyone else was rude not interested in what you had to say at point I got told to be quiet for laughing at the bar with a fellow British man which completely stunned me been told to be quiet on my holiday is disgusting by a female member of staff behind the pool bar! The kids are not allowed floats and balls in the pool due to previous guest complaints which after speaking to the friendly members of staff they agreed with myself it's a joke! Now the positive thank god for the good location it saved our holiday we were able to find great food local and things to do and walk it really did save our holiday highly recommend the Dock Grill and the Waikiki on the beach front! I definitely will not be returning to this hotel they do not cater for English they aren't interested in the English and you are the minority so if you English I would highly not recommend this hotel!

Tina

The location is good and that's pretty much the only positive point. If you want to have all inclusive vacation and expect you'll be happy about food this is NOT the place you're looking to stay at. The food choice is so limited and completely unfit for the majority of nationalities who come here such as german, polish etc. We see people eating bread for every meal or potato + fries because everything else is just so bad, 99% are reheated frozen meals. There are no basic things most people eat for all 3 meals. People walk around looking entirely disgusted with empty plates. We even got one piece of pork which was not fully cooked and a bit raw which is dangerous. After the new year's dinner the same things (leftovers) were used the next day. Ice cream machine available just spits out slime, anything with chocolate tastes like plastic. The labels are confusing and only on one side even though meals are on both sides. This was mentioned in other reviews and acknowledged by the hotel but nothing was done apparently. And the meals are always cold. About the rooms they are okay, just pretty old and require some renovation. The blankets provided (packed in plastic bags in the wardrobe) smelled very bad and old, definitely weren't washed. The kitchen and dishes were dirty. Walls are so thin and you can hear everyone and cannot sleep at night. Another thing is that the hotel uses chatgpt to respond to reviews which is easily detectable, and nothing is done about the negative ones - noone takes any steps as they claim they would. This is top level of ignorance. We do not recommend at all