Cavalier Hotel South Beach

Lydia Selley

Our stay at this hotel was amazing. It was so clean. The location was perfect. We didn’t actually eat at the hotel as we did not include this in our booking but i can imagine the food being just as good. All staff were friendly, especially Philip when helping us to check out. The only downside was the water pressure in the shower and the sink. However, overall an amazing stay, would definitely book again.

Gina Marie C

I stood here for the World Cup game of Scotland vs Brazil. It was absolutely perfect. The location was great, AC was so refreshing, ice cold water in the lobby at all times, and Alejandro was just so welcoming. He greeted me every time he saw me, helpful with anything I needed, and a pleasure to work with. My room was beautiful and comfortable. I loved that it wasn’t a huge hotel, more of a boutique, because I felt closer to the festivities. Overall a great experience. Thank you!

Debs R811

Our first time in Miami Beach, we had a few questions, and William, answered them with knowledge, kindness, and professionalism. From the moment we arrived, we knew this was the perfect place to stay. The location was ideal for our event, and the valet service was impeccable. Alejandro and Philip from the front desk, Everyone we encountered was welcoming and friendly as we stepped into this beautiful, historic renovated hotel. The atmosphere was sophisticated and clean, and the room design was fantastic. We also appreciated the water bottles, beach chairs, towels, and coffee station. It was truly a stress-free vacation. We were grateful to the team for keeping everything spotless and smooth, especially considering it was a busy weekend. We look forward to our next stay. Thank you!

Ros Valeria

The location is nice, but unfortunately the service was truly disappointing and made our stay a very unpleasant experience. I would like to point out that the front desk staff was very friendly and courteous, and they were the positive exception during our stay. Unfortunately, the rest of the staff was often unfriendly and unhelpful. We also had several unpleasant experiences with the housekeeping staff. They entered our room even though it was clearly obvious that we were inside, with the TV and hairdryer on. When we politely asked for a few minutes, instead of showing any understanding, they reacted with obvious annoyance. Shortly afterwards, we noticed that they were entering all the other rooms along the corridor as well, which made us wonder if we were somehow the problem. The staff at the outdoor bar also seemed more interested in other things than in taking care of their guests. Another major issue was the noise in the morning. From around 7:00 a.m., we were forced to wake up because of the considerable noise made while preparing breakfast. For this reason, we obviously preferred not to have breakfast at the hotel and chose to go somewhere else instead. It’s a shame because the hotel has a nice location and potential, but the poor service and attitude of most of the staff completely ruined our experience. Overall, a very disappointing stay and unfortunately not an experience we would recommend or repeat.

Bruno Rovea

The staff and location are amazing. They are super friendly and you can do a lot aroundeither by walking or with a quick drive. There's no free parking, and you have two obvious choices if you are driving: - Pay $45 daily flat rate to use their valet service (unlimited in/out) - Use the public garage around the corner (1 min walking). If your plan is to do long runs (up to 2-3 in/out per day) it's a better option as you pay per hour and up to $20 for a daily rate, but no in/out. The breakfast is included, but it's on the restaurant that operates on the hall/front, which doesn't belong to the hotel, so you are given an à la carte menu to choose 1 out of 5-6 choices. Although the food was good, you cannot mix hot food with fruits/cereal without paying extra, and for people who prefer to eat more at breakfast, you may find the portions small (IMHO it was ok-ish). The rooms are fine in terms of space and style (considering the location and price), but there's 2 major points that made our stay much worse, which almost made us checkout and try to find another place: - AC: The AC was inconsistent between the hotel aisles and rooms, and even between the rooms, as we stayed with friends that were in another room. In the rooms it was warmer than in the aisles with no option to control the temperature, as it's a central system. During the first night I even woke up sweating a few times, so the next morning we complained and they sent someone to check it, but they said there was nothing that could be done to that room (2nd floor), so we exchanged rooms to one that was a bit colder (1st floor, close to the hall), solving the temperature issue. - Noise: Now on the new room we had a new issue, there's no soundproofing (less evident on the 2nd floor, but also complained by our friends staying at the 2nd floor), and everything happening at the hall was like it was happening at our bed. As I mentioned earlier, a restaurant operates on the hall, and there was too much noise with plates/cups/cutlery and people chatting, which made our next 2 nights horrible to fall sleep, making the last night when you need to wake up early to catch an early flight even worse. I believe if the hotel improved the ventilation system and soundproofing on the bedrooms, it would certainly be a highly recommended place to stay.