Crystal Cove Barbados A Tribute Portfolio All-Inclusive Resort

Karen Mclaren

We arrived at Crystal Cove the day after they reopened. It was our third visit so knew how it looked and operated before and were keen to see the changes. Crystal Cove is a relaxed laid back small resort – it's not a big bustling full on resort, but that’s exactly what we like about it. Don’t go here expecting full on entertainment and loads of activities. That’s really the charm of the place. The renovations have been completed and the rooms, restaurant and public areas look really nice and fresh. The bathrooms have all been completely modernised. We had some very small issues with the room but once we notified the reception staff they were sorted out really quickly. You could tell that they had only just reopened and the staff were finding their feet, working out processes and procedures, but it didn't cause us any issues. As the week went on, new improvements were rolling out, for example an activity sheet for the day, labels for the food at the buffet, tables for the High Tide (Drifters) bar area. New sunbeds are very comfortable and plentiful. The watersports (SUP, kayak, waterskiing, hobie cats, donuts, snorkelling) are up and running and there are external guys on the beach offering jetski hire and turtle trips (at a cost). Food was excellent although slightly limited choices, particularly for dinner. We were told that the hotel was only 40% full for the week we were there so I guess that wasn’t a surprise. I imagine this offering will expand over the next few weeks. There was always something to eat and the quality was really good. Breakfast and lunch were buffet, dinners mostly a la carte but there was one buffet. We missed the BBQ but I think it was because they didn't have the tables ready at that point, it looked like those might be running again soon. Staff are super friendly. They come to the pool and beach areas semi regularly to offer from a tray of drinks and take orders if you want something. There wasn’t a cocktail menu at the bar when we were there which was a little disappointing but the staff would make whatever drink you asked for. If you want a relaxing chilled week then I definitely recommend this place. I’m sure we’ll be back again.

Mark Whitworth

We went here four years ago on our honeymoon. It was a bit more rundown as a Hotel but it was way more friendly, the Service was better and the food was exceptional & staff only too happy to help. This time round the staff other than a few exceptions were lazy & everything seemed too much trouble and the food was dreadful.such a shame as the hotel has so much potential & beautiful surroundings.

Sammy M

This location has the worst service from there workers, no customer service skills at all. Was there yesterday for a tour from Waves Resort to Crystal Cove and no one served us while sitting by the pool we had to keep on asking for someone to bring us drinks. There faces where filled with attitude and anger. Waves is 100% better then Crystal Cove unless you enjoy seeing grumpy employees who can't take care of there guest.

Joe Lees

Flawless 10/10. The whole island was incredible, let alone crystal cove. Watching a turtle give birth on the beach was an amazing memory for me. Crystal cove is the best hotel I've ever stayed in aswell. Thank you!

Angela Stead

We went back to c.c on the last day of May for two weeks all inclusive, it wasn't our first visit. We had been 3 other times once on our second honeymoon and twice with family. People might say how lucky we were but unfortunately because of our previous trips we had the hotel as it used to be absolutely beautiful. We were warned by posts people had put out the the hotel was tired and decided to over look them as we wanted to go back for a last time as my parents are elderly. Tired was a too polite word, they shouldn't be receiving guests in certain rooms in the hotel as we found when we we're relocated to a slightly better room that had a shower that worked and didn't flood the room. There wasn't a bath in this room which we weren't bothered about as the last rooms bath was taped and filled to within an inch of its sorry life. We were relieve when I put our clothes into the draws and they didn't drop through, as you've guessed like in the last room. The rugs by side of huge and extremely comfy bed were filthy and in desperate need of being replaced, so they spent the first week of our holiday out on the balcony ( had to bring back in as floor was very slippy) as one lady found she fell and ended up with her arm in plaster. We did make the most of out 5 person 25k holiday as my parents had paid for us, food was very good in reflections and drifters staff were a little rude and you almost felt you were putting them out at times. The few older members of staff that had been there over 20 yrs were lovely but the younger staff were really not doing the hotel any favours . Believe me I could go on and on, elegant have contacted us to follow up these issues, I can't call it a complaint as we didn't only pointed out problems. Loungers canopies broken , chairs in drifters broken, steps all around hotel chipped and you've guessed it broken. The hotel confirmed it is due for a refurbishment but they have put it back untill tamarind has been done. Premium prices for not a premium quality hotel, at the moment .