Leonardo Plaza Cypria Maris Beach Hotel and Spa

Tee

We had such a lovely stay at Leonardo Plaza Cypria Maris. From the moment we arrived, the staff were so welcoming and friendly, which made a big difference. The hotel was clean, the rooms were comfortable, and the sea views were beautiful. There was always a good choice of food, and we especially enjoyed relaxing by the pool and walking along the beach. It was the perfect place to switch off and enjoy a stress-free holiday. Thank you to everyone who made our stay so special especially Fotoulla head waiter❤️❤️❤️ we’ll definitely be back🤗

Maddie Cooper

Although the hotel’s review request email says, “Your opinion matters - and we read every comment with care!”, my experience has left me unconvinced. We have just returned from a 10-night stay at the Cypria Maris. Overall, we had a lovely holiday, but there were several aspects of our stay that were disappointing. Firstly, the floor in our room did not appear to have been cleaned properly. After walking around barefoot for only a short time, the soles of our feet would be black. Secondly, my flip-flops disappeared from the side of the swimming pool after I had left them next to my other half’s footwear, which was still there when we returned. I reported this to Reception immediately, who called a member of the Guest Relations team. I felt the matter was handled dismissively. In my view, theft is theft, whether it involves a £20-30 pair of Havaianas or something far more valuable. I followed up the next day with Tamara from Guest Relations, but unfortunately I came away with the same impression. I don’t know whether this reflects the hotel’s general approach to these situations, but I certainly didn’t feel my concerns were taken seriously. We also ate at the on-site Greek restaurant, where we were served raw pork souvlaki. After we had stopped eating, we felt we were left waiting some time before a member of staff came over to speak to us. They apologised, which we appreciated, and offered us dessert. We politely declined because we no longer felt comfortable eating anything else. Despite this, dessert was still brought to our table. When checking out, we were not asked how our stay had been or whether we had any feedback, which was surprising. That is the reason I am leaving this review here instead. On two separate mornings we were woken by someone knocking on our room door. On one occasion, the cleaner told us we needed to be up earlier if we wanted our room cleaned. We found this disappointing and not what we would expect from a four-star hotel that is part of a large international brand. One thing we also noticed was what felt like an element of “band-ism”. Guests wearing the purple wristbands, which are available as a premium drinks upgrade at €30 per person, per day, appeared to receive a different level of attention. As guests with the standard yellow wristbands, we were left with the impression that we were treated less favourably on some occasions. Of course, this was simply our perception, but it did detract from our overall experience. This was particularly disappointing as we have previously stayed at a Leonardo Hotel in the UK and had an excellent experience, with no such issues. We therefore expected a similar standard of service at Cypria Maris. Despite all of the above, we did have a lovely holiday. It is just a shame that these issues detracted from what could otherwise have been an excellent stay.

Georgia Charalambous

Amazing experience! Local from Paphos and just wanted to change my routine and stay in a hotel. Leonardo hotels are so welcoming, highly recommend the stay! Excellent food, drinks and of course none stop entertainment. The most beautiful experience are two people that made us feel so comfortable! Marina that works at reception not only welcomes you with a huge smile but comforts you with laughs and gives you all you need to know about your holiday experience. Then there is Fotoula head waitress at the main restaurant, she has a beautiful charisma that makes you feel like you are honestly on holiday even though we are from the same city. Sometimes the most important experience is not the destination but the people! Thank you so much!

Deneris02

Overall, we would rate our 5-day stay as good, although there were a few significant issues. Our first disappointment came at check-in. The gentleman who welcomed us at reception (I believe his name was Thanos) seemed rather uninterested and provided us with no information apart from our room number. I had to find the meal times myself on the hotel's website, and it wasn't until the second day that I noticed a large information screen in the reception area where guests could access useful information and even make restaurant reservations. The food was good and there was plenty of choice, although after a few days it started to feel a bit repetitive. It was also very much geared towards British guests. The drinks included in the all-inclusive package were good as well, however, we were surprised that they were only available until midnight. After that, all drinks had to be paid for. In my opinion, this defeats the purpose of an all-inclusive package. We have stayed in many all-inclusive hotels before and have never encountered such a restriction. Another issue was the sunbeds around the pool. Many were reserved before breakfast and then left unused for most of the day. Fortunately, there were plenty of sunbeds on the grass area where it was usually possible to find a spot at any time. The pool water was unfortunately very cold, which may explain why so few people used it. We also noticed a lack of consistency among the lifeguards, some allowed inflatable rings and mattresses in the pool, while others did not. On a very positive note, all the bartenders, waiters, and housekeeping staff deserve special recognition. They were friendly, hardworking, and professional, and their excellent service greatly enhanced our stay. There was always something happening at the hotel, so it was impossible to get bored. The evening entertainment was particularly enjoyable. Guests could listen to live music in the lobby and from 9 p.m. onwards, enjoy dancing in the nightclub. Unfortunately, the biggest disappointment and the main reason we would not return was the handling of our late check-out request. We asked about a late check-out when we arrived, and Thanos assured us that it would not be a problem and advised us to come back the day before departure. When I did so, I was told to return again on the day of departure. The following morning, before breakfast I went back to reception only to be informed that a late check-out was not possible because the hotel was fully booked. In my opinion, this was very poor customer service. If the hotel could not guarantee a late check-out, we should have been informed from the beginning rather than being given false hope and asked to keep checking back. As our transfer was scheduled for late in the evening, this caused considerable inconvenience. To summarize, we enjoyed many aspects of our stay, including the food, entertainment, atmosphere, and the excellent service provided by most of the staff. However, the way our late check-out request was handled left a very negative impression, and despite the hotel's many strengths, we would not choose to stay here again.

Keith Brewer

Nicely positioned hotel right on the beach at Cypria Bay with a short (50 mins) walk along the beach into Paphos with shops and supermarkets etc. The hotel is next to the centre of beach activities including parasails, jet skis and banana boats. We were 'all-inclusive' although there are some layers of all-inclusive which I've not managed to work out fully and which weren't made apparent on the travel company's website We booked a sea view room and were adorned with purple wrist bands upon arrival, which allowed 'branded' drinks as part of the package. There was also a silver wrist band, which, in addition to branded drinks and waiter service around the pool, allows for the reservation of sunbeds and parasols via the towel hut, meaning, if you were unfortunate to rise late or had gone on a trip, you'd find most poolside sunbeds gone (there is an additional grassy area which does have further beds and parasols). There is a blue wristband which is basic and doesn't allow branded alcoholic drinks, waiter service or sunbed reservations. I believe the colour possibly changes from week to week regarding levels of exclusivity but am unsure on that. This adults only hotel had a mix of clientele when we stayed (end May 2026) ranging from older adults in their seventies to more middle-aged people and then to large groups of youngsters (early twenties). Despite it being half-term, there were no teenagers here. Drinks are freely available via a pool bar or self-service areas dotted around the pool and restaurant areas. The self-service areas supply Keo beers, white/red/rose wines as well as branded soft drinks. Restaurants include a buffet, Italian/Greek/Asian (booking required) and a lunch kiosk serving fast hot food, a fridge with sandwiches and pre-made desserts. The Italian is also open for lunch for basics (pizza & spaghetti). Meals are okay with a good variety of well cooked flavoursome food. Service can be hit and miss so it's easier to serve yourself drinks where you can (and according to your wrist band colour). The room we had was spacious with excellent air conditioning, a very small balcony, bathroom with a shower and a king or larger bed. TV has UK channels and the plugs are UK plug style so no need for adaptors. The maid service was superb with a daily service leaving our room very clean and tidy (and usually a nicely designed towel feature on the bed). Evening entertainment was usually a singer of some kind with a guitar etc although one evening was a guitarist accompanied by a lady violinist who was amazing. There is also a night club where the service and drinks are better made (especially the cocktails). Service at the bar out in the main area by reception can be hit and miss with bar-people unaware of who to serve next, mostly as it is very busy. Jonathan is an excellent waiter, however -- him and many of his colleagues provide superb service. Generally, it's a lovely hotel and if you can put up with the strange brand of 'sunbed wars', the crowds of youngsters with loud speakers and balls in the pool (both supposedly not allowed) then it's worth coming. Enquire about the differing levels of all-inclusive when you arrive or when you book with your travel company. It's so a golfers hotel so, if you play golf, definitely consider this one -- there is a superb indoor simulator with several courses pre-loaded.