Nexus Resort and Spa Karambunai

RRC

The hotel may have past it's glory days, but the stay was pleasant. The room feels and outdated but everything was okay. Plenty of restaurants inside the resort to dine in, never have to go out of the resort. The lanscape might need some makeover tho, but of course the sunset is amazing from this resort. The view from the room's balcony on the 4th floor was majestic.

Ameer

Stayed here for 2 nights with my wife during our holiday. The resort location is very nice because it is far away from the city centre. The staff were very friendly and professional, especially the dining staff and receptionists. The room was very spacious and still felt quite new. If you choose the ocean building, the view is beautiful and highly recommended. The bathroom was very clean, with a large mirror featuring built-in LED lighting. The bathtub was spacious and the hot water worked well. However, the shower drainage could be improved, as water tends to pool during showering. Breakfast was very good with a wide variety of food choices. The pool and beach areas were also well maintained and enjoyable. There is also a convenience store if you want to buy some snacks or drinks. My wife tried the spa, and the price was reasonable with excellent service. However some of the restaurant or building at the resort were no longer operational. Overall, this resort offers very good value for money and is highly recommended.

Yuges Krishnan

Stayed for one night to attend a wedding and had a pleasant stay. Staff were great. The room was clean, comfortable, and all amenities were in good working condition. It was nice that the TV had kids’ channels, which kept the little ones entertained. Kids enjoyed the pool and the beach. Breakfast was decent with a good enough selection. Overall, it was a comfortable stay and good value for the current price.

Amanda Siang

One of the worst hotel experiences I’ve ever had. The refrigerator in our room was completely broken. The drainage was blocked and the fridge wasn’t cold at all. When we asked for help, the staff insisted that this was “normal” and refused to fix it. The manager, James, even blamed us for the issue and told us we “shouldn’t expect too much from the fridge.” It gets worse. Maintenance removed the drain plug, which resulted in cockroaches coming up through the drain in the room. Despite reporting this, nothing was properly resolved. The air-conditioning was also malfunctioning, yet the hotel refused to move us to another room, claiming they were fully booked. This was hard to believe when we barely saw anyone on our floor or even at breakfast the entire day. For the price we paid, thousands for this stay, the experience was shocking. The facilities are outdated, poorly maintained, and the staff attitude makes things even worse. The breakfast was also terrible and far below what you would expect from a hotel with this kind of reputation. This place desperately needs better management, better maintenance, and major upgrades. Right now, it feels like an old hotel surviving on an undeserved reputation. Honestly, I would gladly pay thousands more just to erase this experience from memory.

Rien Nur Syarina

We stayed here to celebrate our anniversary and had a lovely overall experience - big thanks for Vanessa Thien for giving us the wedding vouchers last year. We had a fantastic wedding last year April and honestly it felt like yesterday - we had so much fun, rasa macam nak kahwin balik ahhahah 💛 And now we’re back here after a year to celebrate our anniversary. The highlight of our stay was definitely the candlelight dinner. The setup was beautiful, and the ambience made the night feel really special. A big thank you to Fuad, who took great care of us throughout the dinner—he was attentive, warm, and made sure everything went smoothly from start to finish. He even gave us a memorable touch before we left, which we truly appreciated. The room itself was comfortable, though I would recommend informing the hotel in advance if you’re celebrating a special occasion and expecting any specific arrangements. Overall, it was a pleasant stay and a meaningful anniversary celebration. Thank you to the team for the hospitality.