Sandy Haven Resort

Danielle Raphael

Wow. I don’t know even where to begin. 1. Check in took 1 entire hour 2. We didn’t have breakfast - they said they ran out of eggs and fruits so there is no breakfast. 3. Second morning when we went to eat breakfast, we walked into a dark, unventilated, hot, depressing room. They literally didn’t turn on the ac or the lights, we sweated so much and went each at the next door hotel on the beach. 4. The room has smell of mold. Everything is no maintend or taken care off. Dirty, old. The floor was oily I was disgusted to walk with no shoes in my own room. 5. The pool was dirty, always, you don’t want to go in. The floor is peeling. 6. There is a mini fridge in the middle of the room, just dumped there, cheap feeling 7. The blanket …. I’m a veteran, I had nicer blankets in the army. This is beyond anything anyone would imagine to receive in a “resort” 8. The faucet was barely leaking. No water pressure. 9. All the room had cracks and looks like it wanted taken care of or painted for at least a decade. 10. The beach beds are just not inviting. All the wood is rotten, paint is peeling, some are broken - the trees were not cut so they just went inside of them. 11. The pool “sun shade” looks like a refugee camp. Old, dirty, falling a part. 12. The outside bar is empty. There is no one there selling anything. No music. Nothing. When we asked they said the hotel is too empty so they don’t provide service (what????) I would mention that we moved from another hotel because we extended and they fully booked so it’s not about season or something. 13. We asked to talk to the manager because we want to cancel the rest of our stay - we tried in the morning, noon, afternoon, evening - each time we got another excuse why he can’t talk to us - which basically meant we were obligated and chained to stay. 14. They also said we will get refunded for the breakfast we never received- of course that didn’t happen also. This is not a resort. This is not even a hotel. This is the lowest key of guest house and hostels. I have been to hostels before when I was younger, this is way beyond any hostel I ever visited. Do yourself a favour and don’t come to this place!

Elizabeth Mendoza

Excellent location, very good service, rooms are good. I love this Resort, its location is an asset, as well as the staff. This is a quiet and clean place, with comfortable rooms. I will recommend this Resort and I will comeback.

Desiree' Tirado

I would give this place 0 stars, but Google would not post unless I rated at least 1 star. Guest beware of this place. This place is in shambles and Crap. We booked at the end of January 2026 for the last week of April and we were Exceptionally disappointed from the start. 1st we were overcharged for the room rate at $690. $400 more than the other guest. 2nd both restaurants and Gift shop were closed. With limited service for breakfast. 3rd. Half the staff were sweet and other half were indifferent. The property is falling apart. 4th. The place Felt super unsafe due to the low staff ratio and clearly, deteriorating property in fast decline. 5th. We had move hotels, when we went to address the rates issues, lack of services at the hotel and get refunded the difference. They refused to refund us or work with us. I have a dispute with my credit card for the nights we could not stay due to condition of this hotel. The place does not care about it guest.

Shayne Swenson

Very friendly and personable staff. Easy access to the beach! Food was excellent and very true to authentic Jamaican cuisine. Rooms were well appointed. Very much enjoyed my stay. Will return

Vivi Zarrou

It was a great experience for me because it was the first time that I visited Jamaica. I have no words to describe how special it was for me, everything was excellent, the room, the beach bar, the personell etc. I wish I could come back some day.