The Verandah Antigua

Kayla Glicker

I have nothing but amazing things to say. I don’t understand how this resort could have any bad reviews. From the rooms to the food and the beautiful beach and amazing staff, we were BLOWN away. We got the private candlelight dinner and Risa was our server, she was incredible and deserves a raise, she SANG to us at dinner after we told her we just got engaged. She was so sweet and gave us incredible service. Theo at sails and tails is absolutely incredible. He talked to us like we have known each other forever and we enjoyed eating there more because of him! Tristain who drove the golf cart was so sweet and talked to us about every part of our trip and why we loved it so much. Every single staff member was AMAZING even though I didnt get everyones name down. The food was incredible, especially for an all inclusive resort. We know it can be hit or miss but every single meal was great. The room was clean and the shower was beautiful. We went with another couple and got rooms right next to each other with a shared balcony, we couldn’t have asked for anything better and more accommodating. My friend we traveled with has a dairy allergy as well, and the staff was so attentive to her meals and snacks. Anyway, thank you so much to the verandah staff for making our vacation so incredibly awesome. We will be back very soon

Katherine M

We just returned from a one week stay at the Verandah Resort and Spa and enjoyed every minute of our time there. The staff overall was exceptional and the food above average for an all inclusive. The service at the a la carte restaurants was excellent, however we did experience some inconsistencies in service at the buffet in regards to clearing dishes, filling water and bringing coffee in the morning. The resort is spread out nicely so it never felt crowded. The main pool offered activities throughout the day and we enjoyed spending time on Lover’s Beach. The water was calm and clear and circular floats dotted the water. We also visited Rasta Beach; which is at the other end of the resort. The beach itself was beautiful with many lounge chairs available under the palm trees. The water, however, is shallow with sea weed and not inviting for swimming. There was a nice pool located here so that made up for the shortcomings of the sea. As a response to a recent review regarding loud and brash Americans( we were staying here at the same time this review was posted), I can attest that we never experienced any inappropriate loud behavior during our time there. We were at the main pool quite often and the only noise we heard were guests participating in water aerobics or having fun playing volleyball. There are other pools located on site if one prefers a quieter atmosphere. I will say the guests we met were all friendly and welcoming and we enjoyed talking to them throughout our stay. Also, previous reviews complained about pool/beach towels being scarce. I’m happy to say they addressed this issue as towels were continually replenished throughout the day. Needless to say, we were very happy with our stay at the Verandah.

Mon

Breathtaking views and had a great time but not much to do in the resort. Wanted to play pickleball but there was some kind of pickleball convention going on. We tried everyday of our trip and all the courts were always full so that was disappointing. Loved the mini golf to kill time before dinner. Wanted to kayak before it got hot but worker said water sports didn't open until 11am so that was also upsetting. Portofinos restaurant was delicious, rest of the food was meh. Rooms and balcony were huge. Workers were asking for apple pay even though we were tipping cash and it made us uncomfortable. Besides that I think it was well worth the price and glad we stayed

Kai Rylan

This resort was referred to us by a travel agent. The staff were all truly nice! The food at the resort at every location was really good. However this wasn’t a truly all inclusive experience. The rooms are not stocked and if you want sodas after the pub or main bar close you have to purchase it from the gift shop before they close. There’s no room service. The resort is huge so unless you’re staying in the 300’s you’ll need to call for a “shuttle “ to get around. Which can be an inconvenience as well. I wasn’t looking for a party scene so this resort is really good for relaxation but if you’re younger and want to be in the mix— this isn’t it. I enjoyed everything about the property except the lack of all inclusive experience. Any complaint we had was addressed by the property manager and FIXED! She didn’t just brush us off. They have several pools and a few beaches! I’d say walk outside the resort to the right and font on the local beach tho.

Randy William Currie

My family and I stayed at The Verandah and spent close to $4000pp for "Waterfront Suite" rooms. This room category is misleading because while we looked at a cove of water (not oceanfront) and we had no obstruction, we certainly weren't able to walk out of our rooms to water like we expected. Granted, this was our own fault for not being more proactive with our research, questions and preferences. With the exception of the AMAZING ladies at guest services and the following servers (Shaloam, Zack, Theodore, Ashanti, Nicole and Rashae) the service was atrocious. The person at the smoothie bar at the buffet for the majority of the week was MISERABLE. Most of the people we encountered were miserable and rude and acted like they were inconvenienced by doing their job. On our very first day, a bird got into the room and pooped on the bed. It took us 7 hours of calling the front desk to have someone come and change the sheets. It wasn't until I physically went to guest services and filled out an incident report that anyone seemed to care. Not a great first impression. There was absolutely nothing special about this resort that would justify the prices they're charging. The two beaches on the property were barely swimmable due to water quality and seaweed. Lover's Beach was the nicer of the two but even then, bring water shoes because walking in to that water was disgusting. Rasta beach was disgusting and I didn't see a single person attempt a swim in there the entire week. They do have a gorgeous pool at Rasta beach that most people don't know about and turned out to be the closest thing to an oasis we could find. We also found out (on the second last day) that there is a beautiful public beach just down the road (about a 3 min walk from the resort) and had we known about this from the start, we never once would have used the beach on the actual property. We did one private island tour while we were there and our driver Pat was fantastic but we were only taken to 70% of the listed stops on the itinerary. No explanation was giving and there wouldn't have been time to get to them all even if they did want to take us. It was an expensive and misleading tour itinerary at $150USDpp. The most important thing I have to note is the how incredibly difficult it is to sleep at that resort due to the hoards of frogs that chirp all night. Even with all the windows closed, the AC blasting AND wearing ear plugs you could still hear them. All. Night. I don't think I got a single full night sleep while we were there. Overall, this was the most expensive resort we had ever been to (and we've been to over a dozen) and the one we liked the least. If you're considering this spot, I recommend using it as a last resort (unless you like overpaying for average value).