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Middle East Travel Update


Last updated: 15 May 2026

We are closely monitoring developments in the Middle East and remain in regular contact with our customers, airline partners and resort teams.

What we're doing

  • Contacting all affected customers in departure date order
  • Working with airlines and hotel partners to provide flexible options
  • Prioritising customers travelling soonest
  • Increasing customer service support to handle enquiries as quickly as possible

If you are due to travel soon

If your departure date is approaching and you have not yet heard from us, please be assured:

  • Our team will contact you directly
  • There is no need to call us unless your travel is within the next 7 days

FAQs

  • Package Holiday Bookings: We are now contacting customers due to travel up to and including 28 May 2026 to advise of their options.
  • Accommodation Only: Bookings from the 16 March – 21 May 2026 have been issued with a credit voucher if applicable via email with instructions on how to use it.
    Check-in dates from 22 - 28 May 2026 continue to be monitored and we will be in touch via email by the 21st May 2026.
  • Refunds:
    If you are entitled to and have requested a full refund , our team are working hard to process this for you. Due to the unprecedented volume of bookings affected, refunds can take longer than usual to process. Once your refund is ready, you will receive an email confirming this.
    You do not need to contact us. We are processing these automatically in departure date order.

Departing 29 – 31 May 2026

  • Status: Monitoring
    We are assessing the impact on flight schedules on a flight-by-flight basis. We are aware some airlines have not yet extended their policy dates (Etihad and Qatar) and some airlines have (Emirates).
    Please bear with our team, we are reviewing affected bookings, speaking with suppliers and will contact you in travel date order to discuss your options.

Departing 01 June onwards

  • Status: Planned to go ahead.
    Flights further in the future are currently expected to proceed as scheduled.
  • Changes & Fees:
    If you wish to amend, please see the instructions at the bottom of this page.
    There is no need to act or contact us. We will be in touch with plenty of notice if anything changes with your holiday.
  • Status: Unaffected.
    Travel to Turkey, Cyprus and Egypt is currently unaffected by regional airspace closures.
  • Changes & fees: We cannot offer clear guidance as each booking will be different depending on the airline, hotel and other elements of the booking. Cancellation and amendments vary widely. If you wish to discuss your options, please give us a call on 01 903 8016 and select option 2.
  • Action: Head to the airport as your holiday is going ahead as planned. We continue to monitor DFA advice to ensure your stay remains safe.
  • Status: We are monitoring these flights. We are actively contacting all our customers with affected flights to discuss their options.
  • Action: You do not need to contact us.

Your safety is our number one priority. We recommend taking the following immediate steps:

  • Register with the DFA: Visit https://citizensregistration.dfa.ie/. This ensures you receive direct updates and crisis guidance from the Irish government.
  • Monitor Your Flight: Check your airline’s official website regularly for the latest status of your return flight. If your flight is cancelled, you do not need to contact us. Our team will contact you once a repatriation flight has been arranged.
  • Stay Informed via Your Hotel: Keep in touch with your hotel reception team; they receive real-time updates from local authorities and airlines.
  • Check with your Insurance provider: Before travel, please be aware of your insurance policy so that you know what cover you have.

Departing to the UAE (Bahrain, Qatar, Dubai and Abu Dhabi) from the 01 June 2026 Onwards

If you are due to travel to, or via the Middle East from 01 June onwards, paid a £99pp deposit, and wish to amend your booking, you may do so by following the steps below which is an online process only. Please do not call our sales lines for this enquiry as it can be done online. Your new booking can be to any destination.

New Online Booking Process

  1. Complete a new online booking.
  2. A new deposit is payable at the time of booking.
  3. In the "Special Requests" box of the new booking, enter:
    "Request transfer of deposit from booking [ENTER OLD BOOKING REFERENCE]"
  4. Once the above steps are followed, simply email customerservices@destination2.ie confirming:
    • Your old booking reference
    • Your new booking reference
    • We will then transfer the deposit you have already paid onto your new booking minus a €25pp administration fee

If you have paid more than €99pp deposit, we cannot give a blanket policy due to certain requirements with different suppliers and airlines however, our sales team are more than happy to look into this for you on a case-by-case basis. Please call 01 903 8016 and select option 2 to speak to the sales team.

We appreciate your patience and understanding during this time. Our teams are working around the clock to support all affected customers, and we will continue to keep you updated as the situation evolves.

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