Middle East Travel Update

Departures up to the 15th April 2026

• Package Holiday Bookings: We are contacting the customers due to travel up to 15 April 2026 or you are in the final stages of being contacted by our team.
• Accommodation Only – Bookings from the 16th March – 7 April 2026 have been issued with a credit voucher via email and instructions of how to use it. Check in dates from the 8 April – 15 April onwards, we continue to monitor and we will be in touch by 7th April 26.
• Refunds:
  (Package Holidays) If you are entitled to a full refund, our team are working hard to process this for you. Due to the unprecedented volume of bookings affected refunds can take longer than usual to process. Once your refund is ready to be paid to you, you will receive an email from us confirming this.
  (Accommodation only) For the 28th Feb – 15th March 2026 check ins, if you have been in touch, our dedicated team will respond to you via email regarding your options.
• Action: You do not need to contact us. We are processing these automatically in departure date order.

Departing 16th – 30th April 2026

• Status: Monitoring.
  We are assessing the impact on flight schedules on a flight-by-flight basis. We are aware some airlines have pushed out their policy dates. We are looking at affected bookings, speaking with suppliers and will contact you in travel date order to discuss your options in due course.
• Action: Please wait for us to contact you. We are prioritising those travelling in the next 7 days. If your specific booking is impacted by a cancellation or significant change, we will reach out to you directly.

Departing 1st of May onwards

• Status: Planned to go ahead.
  Flights further in the future are currently expected to proceed as scheduled.
• Changes & Fees: If you wish to amend, please see the instructions at the bottom of this page.
• Action: There is no need to act or contact us. We will be in touch with plenty of notice if anything changes with your holiday.

• Status: Unaffected.
  Travel to Turkey, Cyprus and Egypt is currently unaffected by regional airspace closures.
• Changes & fees: We cannot offer clear guidance as each booking will be different depending on the airline, hotel and other elements of the booking. Cancellation and amendments vary widely. If you wish to discuss your options, please give us a call on 01 903 8016 and select option 2.
• Action: Head to the airport as your holiday is going ahead as planned. We continue to monitor DFA advice to ensure your stay remains safe.

• Status: We are monitoring these flights. We are actively contacting all our customers with affected flights to discuss their options.
• Action: You do not need to contact us.

Your safety is our number one priority. We recommend taking the following immediate steps:

• Register with the DFA: Visit https://citizensregistration.dfa.ie/. This ensures you receive direct updates and crisis guidance from the Irish government.
• Monitor Your Flight: Check your airline’s official website regularly for the latest status of your return flight. If your flight is cancelled, you do not need to contact us. Our team will contact you once a repatriation flight has been arranged.
• Stay Informed via Your Hotel: Keep in touch with your hotel reception team; they receive real-time updates from local authorities and airlines.
• Check with your Insurance provider: Before travel, please be aware of your insurance policy so that you know what cover you have.