Cyprotel Faliraki

Emma Coleman

Cyprotel was our first family holiday abroad. We were greeted by a very friendly and funny lady on reception, and headed for our room, 4113. The room was spacious with a large double bed plus bunk beds. The air con worked really well, and we had a great view of the slide pool. We loved all of the 3 swimming pools, but stayed mostly at the slide pool. Our boys had so much fun playing in the smaller pool and of course, on the slides! The slides were a huge hit! Always managed to get sunbeds at all pools, at any time. Food was absolutely fine, we always found something to eat and never went hungry. My kids loved the selection of puddings 🤣 ice cream and donut balls were available in the day and both were lovely, the ice cream was perfect to cool us down, but the donut balls with white chocolate sauce were my personal favourite 😍 the ladies in the hotel shop upstairs were all lovely and really friendly, and Nick on the ice cream counter/restaurant was also really funny. Overall we had a brilliant family holiday 🥰 thank you for the memories 🧡

stephen ambrose

Well where do I start !!! Just landed back from this hotel, NEVER AGAIN, AVOID POSITIVES !! Entertainment crew very good fun NEGATIVES Well where do I start Room very basic, has a kettle but no tea/coffee, milk, so what’s point !!! Arrived late evening Sunday 12th, reception staff very rude when checking in, gave us keys, and said find own way to the room, no porter service !! Found eventually, went back to reception asked for extra pillow, said not tonight you won’t, was still waiting a week later Food not great, very much same everyday, if like eggs, spaghetti Bol then fine, food only warm not hot !! Suppose be 10 min walk to beach, more like 20 mins, and charge for loungers !!! Staff members don’t say morning or anything when walk past them Took a week to empty a bin at end of block, gross Pool was freezing cold, so avoided Snack bar, was about best food being served

Duncan sebastian

I like this place and would go back It's a good location Lovely views from the restaurant. Food is generally good and something for everyone. The 3 pool are good. The quiet one is actually quiet. The slides are very good. My usual annoyance is people putting their towels on sun beds. The beach is a 15 minute walk. Totally worth it and so close to Faliraki. The rooms need a little updating on my opinion. There were 2 power sockets in the entire room. Luckily I had 2 extension cables.

Bassam

I had a very disappointing and frustrating experience at Cyprotel Faliraki. From the moment we arrived, the room was clearly not properly cleaned. There were ants crawling around, and to make things worse, we found a dead cockroach on the floor near the bed. I immediately reported the issue, and while the guest relations staff assured me that housekeeping would take care of it, the follow-up was extremely poor. When housekeeping finally came, the job was rushed and careless. The floor was still dirty, with visible hair and dust, and no attention was given to detail. On top of that, basic essentials like clean towels were not restocked, and most surprisingly, the bed sheets were never changed — not even once during our stay. I had to repeatedly ask for basic services that should be done automatically in any hotel. This kind of negligence is completely unacceptable, especially for a hotel that presents itself as a comfortable resort experience. The lack of proper hygiene, pest control, and basic customer service shows a clear failure in management and staff training. Guests shouldn’t have to beg for clean towels, fresh sheets, or a bug-free room. For the price we paid, I expected a clean and relaxing stay — instead, it felt like I was constantly chasing the staff just to meet basic living standards. I would not recommend this hotel to anyone and hope the management takes this feedback seriously and makes real changes.

Will Farley

A bit of a late review after our visit in August but have to say how great this place is for families. Matilda and Greta from the entertainment team were amazing! Thanks for a great stay.