PARKROYAL Penang Resort

L Alice

I stayed here for two nights. The hotel’s pool connects directly to the beach, offering beautiful views. I booked a sea-view room, and the balcony overlooks the ocean—very relaxing. There are also plenty of good restaurants and night markets nearby. Housekeeping comes daily to clean the room and replace amenities. Using Grab to get to nearby attractions (like the Floating Mosque and Gurney Plaza) is fairly convenient. Although the room rate is on the higher side for George Town, I think it’s well worth it.

Edward Lee

Nice resort with a few hiccups. Check-in was very slow and took forever (30mins+), only 2 counters operational upon arrival with 2 other staff not checking in anyone. There's no seating and it's not an air conditioned area. First and foremost, the hotel and rooms were very nice! The service provided by the staff was great as well! Unfortunately for us, our room's AC filter was filthy (see picture). My wife got sick and the reception was quite useless, they refused to cover the medical bill and suggested to escalate to their executive. It's the first time I've had to deal with a hotel executive (where's the common sense and employee empowerment?). The matter was dealt with the executive, the room was changed. The medical bill was covered. Unfortunately, we incurred loss of enjoyment so we didn't fully make use of all the amenities. Reception should be better trained in handling matters especially due to the hotel's own negligence. With that being said, it shouldn't detract others from booking at this hotel.

Ili Shazwani Mohamed Mansor (Elysz)

I rarely gave full stars.. but here it is. Love the location, far off from the hectic traffic of penang, but close enough to what really matters when you go for a holiday : relaxing vibe and tranquility. It is located next to batu ferringhi beach, so in the evening u can just stroll along the beach to where the stalls and fireshows at. The hotel itself is easily to spot, parking free. U will be greetef with welcome drinks before coming to your rooms. Our room was perfect, well lit, clean, everything in order. Room keeping came everyday. Gym is well equipped, and every equipment in working order. Breakfast has vast menu, all is simply delicious. Pool is kepy clean, love the 2 slides. Honestly i cant find any faults. Hoped to come here again!

Tina Bea

We stayed at the ParkRoyal Resort for our school’s Sports Tour in Penang and it was absolutely perfect. I cannot commend the staff enough - they were incredible from the moment we arrived. Farris was exceptional in ensuring all our needs were met, displaying outstanding professionalism whilst feeling like a friend to our team. Liyana was incredibly helpful during the booking process. The whole Food and Beverage team were wonderful and so helpful during breakfast and dinner - which, by the way, was some of the best hotel buffet’s I’ve experienced! The hotel itself is great for kids - with beautiful pools, slides and a cinema room. The rooms are excellent too - very spacious and clean. We stayed here last year for our first tour and had a great experience, somehow it was even BETTER this time! We look forward to staying here again next year! Thank you!

Mirna

Our stay at PARKROYAL Penang was overall a great experience. The rooms are spacious, comfortable, and well maintained. The property itself is nice and offers a relaxed resort atmosphere. The gym is very well maintained, clean, and fully equipped, making it easy to keep up with workouts during the stay. Breakfast has a very wide variety of options. However, it might be better to reduce the variety and focus more on quality. One clear standout at breakfast is the coffee. The outdoor public areas and pool area are very pleasant, especially the swing area, which adds a nice touch and is great for relaxing. The beach bar team is extremely friendly, kind, and professional despite their little slow service at times. Food at the beach bar is decent, though the buffet is not recommended for the value you pay, even with the packages offered. The fresh seafood in particular was not fresh-smelling, and the overall quality was not very appealing. We found nearby beachside restaurants and cafés to be much cheaper and significantly more delicious. One thing worth highlighting is the service from the reservations team. We requested four rooms close to each other during the booking process, and they made it happen, which we truly appreciated. Overall, despite a few food-related drawbacks, our experience at PARKROYAL Penang was very enjoyable, and we would consider staying again. Bring mosquito repellant spray with you :)