Sunbay Hotel

Akilia Rivera

I am currently staying at the Sunbay hotel.....and I will say firstly that the staff is amazing, they are truly the saving grace for this establishment. This hotel needs a tru revamp..it feels like an old folks home and i do not mean that in a derogatory way its just not for the person, couple, or family looking for some energy in their stay. They say they have complimentary breakfast yet they declined to say that they ration off the portions...real eggs are a luxury.. powdered eggs and beans are served daily..the "bar" closes at 5 the restaurant is not up to par for even what many would consider to be a local dive in their neighborhood...I had no hot water...no tv..no wash cloths...just a bad first day..I was moved into another room which I was happy for. Like I said to start the staff was amazing..but the facility was not...stay to find out for yourself

Barbara Seagram

I bring 240 people to Barbados every year for a bridge tournament. Half of the group stays at Sunbay and half across the street at another hotel. I do a survey every year. In February 2026, the survey was the best ever. The management and owners of the hotel, Mr. Felix Broome and Mrs. Gwen Broome and son, Adam Broome, are very responsive and very caring. the bedrooms are large and comfortable. The grounds are LOVELY. The pool is gorgeous. The staff...I can tell you that I have never heard such good reviews about staff in any hotel in the world. The guests LOVE all the staff at Sunbay. They try so hard and bend over backwards. The price is reasonable. Don't expect Four Seasons but do expect comfortable with great staff who care very much that you enjoy your stay. If something is not to your liking, just speak up quietly and they will get it fixed. A great team!

Jeee

This hotel deserves 0 stars. The furniture is old, which in itself is not necessarily a problem. However, everything feels neglected and extremely dirty. The overall lack of cleanliness is shocking. I even experienced allergic reactions due to dust and what I strongly suspect were dust mites in the room. This made my stay very uncomfortable and concerning for my health. The staff, with the exception of one tall young woman working in the restaurant who was kind, were extremely rude and unwelcoming. They spoke to guests in a disrespectful manner, as if they were not being paid to provide hospitality. It felt like customers were an inconvenience rather than guests. Breakfast was also disappointing. You are only allowed one omelette, asking for a second one is not permitted. Additionally, certain basic items like yogurt come with an extra charge, which feels unreasonable considering the overall quality of the hotel. Overall, this was a very unpleasant experience and I would not recommend this hotel to anyone.

Marilyn O

This hotel has been criticised unfairly. Our Family has been cared for by lovely, genuine,wonderful staff. From reception, office, chambermaids and catering we have been looked after with the utmost of attention and loveliness. What I would like to see at this hotel are perhaps pictures of staff in the main lobby and name badges on the catering staff so we know who these persons are. The catering staff please realise you are valued and without you the breakfasts would not be so lovely. Thank you so much for making our family feel so welcomed. Thank you also the chambermaids who carefully changed our beds and tidied our rooms. Also thank you staff for opening an adjoining door so our family could go in and out of each room so easily. Really helped our special needs GranSon who felt safe knowing that his Aunty was so near in the next room. God bless you all and see you again soon. ❤️🙌🏽💕🙏🏽

Rebeca Muñoz

- the first night I had 2 roaches in my room between a blanket -they only clean rooms with 1 day in between. -the hotel is full of cruise crew or some kind of crew (men) so expect early morning and late night people rolling their lugagges and talking loud outside your room. -Breakfast starts at 7:30 am everyday and even tho my colleagues and me, who came for a work trip, ask for breakfast to go (because we pay im advance for it) or early morning breakfast (as they do for the crew) it was denied. Reception lady on sunday 3pm was very rude. Wouldnt come back I dont recommend it . If you are thinking I might same some dollars you are going to pay it on bad client service.