Tusan Beach Resort

EternalG

I am extremely disappointed with my stay at Tusan Beach Resort in Kuşadası. From the very first moment we entered the room, the bed sheets were dirty. The hotel claims to have a gym, but there is none. The tap water is salty, and in the shower the temperature constantly shifts from freezing cold to burning hot — it’s impossible to regulate. The hygiene in the restaurant is awful. Everything feels dirty, the smell of food is unpleasant, and it even spreads up to the rooms on the fourth floor. The food itself is tasteless and far from what you would expect at a so-called “5-star” resort. The drinks at the bar are just as bad — not a single recognizable international brand (no proper whiskey, gin, etc.), only cheap, unknown labels that taste terrible. The Wi-Fi barely works, painfully slow and almost impossible to use. The beach is filthy, very small, and absolutely not maintained. Although the hotel advertises itself as all-inclusive, I was asked to pay €5 just to use the sauna or hammam for half an hour. The so-called “game room” is a complete disaster — a broken ping pong table with damaged paddles, a billiard table in the same miserable condition, garbage everywhere, and zero maintenance. This hotel does not meet a single standard of a 5-star resort — absolutely none. Everything from cleanliness to facilities to food and drinks is far below acceptable. It is a complete waste of money and a huge disappointment. Avoid at all costs.

E A

Amazing family holiday - Highly Recommended! We had an amazing experience at this hotel. The location is excellent, with breathtaking scenery both in and around the hotel. The rooms were spacious, spotless, and very comfortable – I highly recommend paying a bit extra for the exceptional sea view, absolutely worth it! The staff were polite, friendly, and always willing to help with a smile, which really enhanced the overall experience. Would recommend the spa facility, such a relaxing experience! There was a huge variety of food options, catering to all tastes, and plenty of activities and entertainment to enjoy throughout the day and evening – something for everyone. We will definitely be returning and are already recommending it to friends and family. A truly fantastic stay!

Ciprian Vasiloiu

The resort is beautiful, with lovely surroundings and great facilities. The food and drinks were consistently good, and we really enjoyed the overall atmosphere. The reception team was very friendly and welcoming, which made check in and check out smooth. However, we did notice that the bar team could be a bit moody at times and as foreigners, there were moments when we felt a bit ignored or overlooked, which took away slightly from the experience. Still, a nice place to relax and unwind.

jayjay Bozkurt

We stayed for 3 nights/4 days, (2 adults) it was one of the best hotels we went to. The staff are very friendly and always smiling. Overall we enjoyed our stay. We booked the room with a view of the beach, but the room is a bit old. Food was enjoyable, the only problem we had was the sandy part of the beach was always full, we had to always stay by the rock side. Which when you walk there it’s painful for feet. Thank you for your kindness and good service, Tusab.

Irakli Garakanidze

Great location, but the experience was very disappointing. We arrived at 8 a.m., while check-in was only available at 2:30 p.m. Although we were allowed to have breakfast and use the pool or sea, the kitchen was dirty, the plates and cutlery were unclean, and the food was nearly inedible. The seaside shore was far too small for the number of guests, and every sunbed around the pool and by the sea had been “reserved” with towels, making it impossible to relax by the water. If you decide to order something simple, like a hamburger, you have to endure a long queue and watch fly-covered ingredients being gathered onto dirty plates. The only option left was to sit in the café, constantly waving away countless flies. Thankfully, after contacting our tour operator, we were moved to another hotel — which was much better in every way. Overall, the conditions here fell far short of expectations.