Furama Bukit Bintang

Monica Pradhan

It’s a beautiful hotel with spacious, well-maintained rooms. The staff are incredibly humble and kind. We arrived much earlier than the check-in time, yet they were thoughtful enough to arrange our room right away. It was my husband’s birthday, and I had requested a small arrangement for him. The hotel surprised us with a very pretty cake, which truly made our day. Their breakfast spread is wide and the food is really good. Overall, my experience at Furama Bukit was excellent. The location is great too. I would definitely choose to stay here again on my next visit to KL

sylvia foo

The whole building quite run down, despite it being a 4star hotel. My room had an ant problem. Literally ants everywhere, so you can’t leave any edible items out on the table for like an hr. The ants will have a feast. Some lights in my room were also spoilt, or the switches cannot work. Also the tap for the sink in the toilet was leaking? So the sink counter top was lowkey always flooded, had to put hand towels. The breakfast was a big let down, all the pastries were not fresh (e.g., prata and crossiant, hard and dry. Porridge was cold) Gym was ok, minimal but works fine. Lifts were like terrible, they were super slow and small. Saving grace for the hotel would be their service staff. They were honestly so polite and pleasant. Especially housekeeping, they always greeted and followed up on your requests promptly and in such a friendly and positive attitude.

Fairuz Sharifuddin

Stayed here for one night (12th Nov) , for an event at Zeppkl across the road. Convenience and price was unbeatable! I had the best night sleep! Mattress was firm but but so so comfortable! I *think* we were upgraded.. Because I'm sure I booked a Deluxe Twin but somehow ended up with a room on the executive floor! The view was breathtakingly beautiful ❤️ I'm very very grateful and thankful for the upgrade and opportunity to experience the wonderful view from the higher floor. The furniture are old but well maintained. Service was great overall. Breakfast waa definitely hectic with the crowd at peak time but everyone did their best. We went a bit later closer to the end of breakfast but we still had plenty of food for us. The lady manning the egg station deserves an award for sure! We will most definitely be back if ever we have another event/concert at Zeppkl. Thank you for a great stay!

Lim Siok Jin

The good: No deposit when check in. The staff at the counter was very efficient and helpful. Gave me a free upgrade without asking for it. 2 key cards and aircond is cold. Room is clean and bed is quite comfy. 4 pillows were given and water dispenser is located outside the room. Water heater and amenities were good, no complaints. The bad: I can hear doors closing and slamming in my room but no biggie. Didn't have a good sleep maybe because the outside is bright albeit having a great view of KL. Overall, this hotel exceeded expectations despite booking it at last minute and at a reasonably low price. The parking is free for guests, and so convenient to walk to lalaport and berjaya times square. They are less than 10 minutes walk away. I will definitely consider this place again when I need to stay a night in KL. Didn't even get to try out the pool and breakfast!

himanshu runwal

The hotel say and charge you for 4 star category but the facilities provided and services of this hotel is like 2 star category. The front desk in hotel charge you extra money for 30 min early checking. For me there was person named Tofas he took 70 ringitt extra for giving me room. And he money in his pocket. Also the hotel doesn’t have staff to carry your baggages you have to carry your own luggage. Also house keeping is very poor. They don’t give you body lotion such a basic thing considering it a 4 star hotel. Stay away from this hotel it’s services are of 2 star.Also for breakfast no options for vegetarian people. Very poor hotel will not recommend to anyone.