Kempinski Seychelles Resort Baie Lazare

demeter demeter

Dear Management of Hotel Kempiński, I would like to express my sincere thanks for the excellent service we received during our one-week stay. We truly had a wonderful time at the hotel. Everything was perfect – we were completely satisfied with both the room and the service. I would especially like to highlight Ms. Barbrah Motte, who was exceptionally kind and attentive. She was always ready to assist us with anything we needed. Her professionalism and warm attitude greatly contributed to our pleasant stay. As a small note, I would like to mention that we found the number of sun umbrellas and sunbeds around the pool to be limited. During a previous stay, we recall there being more available. It might be worth considering replacing or increasing them for the comfort of guests. Thank you once again for your warm hospitality. We look forward to returning in the future. Kind regards, Zoltan

Mona Alshehri

The hotel is generally good, and the welcome was pleasant. ‎‏However, our overall experience did not meet the expectations of a five-star resort, and I would not recommend it as a five-star experience. ‎‏We observed a pattern in room allocation where Arab guests appeared to be placed at the far end of the resort, raising concerns about fairness in room distribution. Despite traveling with a child and booking one month in advance, we were not located near the main facilities or the kids’ club The service was somewhat slow. On one occasion, our request for a golf cart was ignored, and we waited despite being assured that someone would be sent to pick us up. There were also instances where our calls to room service were not answered, and no return call was made, which was quite unusual ‎‏The beach not worth it at all and did not compare to other beaches in Seychelles in terms of beauty or swimming suitability. ‎‏We also experienced issues with the bedding. The duvets were clearly worn out, with uneven and insufficient filling, and did not meet five-star standards in terms of comfort and quality. A replacement was provided, but it was also old and only marginally better. The hotel is located approximately 30 minutes from the airport; however, heavy traffic should be taken into consideration, as the journey can extend to up to an hour and a half. We nearly missed our flight because of this ‎‏however, that the spa service was excellent. I visited the spa without a prior appointment, and the staff were able to accommodate me with an immediate booking, which was greatly appreciated. ‎These issues affected our stay and fell short of five-star standards.

Tim Gough

This is a review for the beach restaurant only. We stumbled across this place by happenstance this evening. The security woman we spoke to was very pleasant and welcomed us in off the beach. What a surprise! We ate at the beachside restaurant/bar: the food and drinks were first-rate and good value, and the service (from Ms. Barbrah Motte and coleagues) was impeccable and friendly - a great combination. Certainly recommended!

Vellai Krisztina

Our stay was wonderful. The location is absolutely stunning, surrounded by lush nature and a beautiful beach. The suites are spacious, elegant, and incredibly comfortable. The food was excellent throughout our stay, with great variety and quality. A special mention goes to Fabrice, whose friendly, professional, and attentive service truly stood out and made our experience even more enjoyable. A special shout-out as well to Ashley, the resort’s marine biologist, who guided us on an snorkeling experience. She explained everything clearly while ensuring our safety at all times. Her genuine passion and deep love for marine life were adorable and very inspiring. Highly recommend! We would love to return

JLkreativ -

With this trip to the Seychelles we fulfilled a long dream of us. The hotel is wonderful. The service is great, the food delicious and the snorkeling in the ocean simply breathtaking. But what really made this trip unforgettable are the people that work here. Everybody is so friendly, they help you every way they can and they always make you feel special. I hope the hotel management appreciate the work and spirit of their employees. I thank everyone of the Kempinski that made this trip for us so special.