Maritim Jolie Ville Resort & Casino Sharm El Sheikh

Justin Sharif

🚨🚨DO NOT stay at Jolie Ville Resort.🚨🚨 We were given what the hotel considers a “standard” room, but it was located on the far side of the property, completely isolated from the main resort facilities. The room was at least a 30-minute walk from the beach, buffet, restaurants, and other amenities, and that estimate is only if you walk at a good pace. This was especially unacceptable because my mother’s foot was broken. When we raised our concerns at check-in and explained her condition, staff made no effort whatsoever to accommodate us or address the inconvenience. We were simply told that this was a “normal” room. The only alternative was to use the golf carts. Unfortunately, they were extremely unreliable. Every time we needed one, we had to wait at least 20 minutes for it to arrive, followed by a long queue before being able to get on. Because of these delays, we missed restaurant reservations and had several terrible nights and mornings during our stay. The food situation was equally disappointing. The Italian and Lebanese restaurants felt cheap and restrictive, with a large portion of the menu requiring additional charges. As vegetarians, we found very few suitable options available. When we asked if the kitchen could prepare simple vegetarian alternatives, staff refused unless we paid extra. For an all-inclusive resort, that is completely unreasonable. If management wants to see how a luxury resort should be run, they should go to the Four Seasons and learn how to accommodate guests properly. Overall, the location of the room, the transportation problems, the lack of consideration for a guest with an injury, and the poor vegetarian dining options made this one of the most disappointing resort experiences I have had.

marwa Murad

⭐⭐⭐⭐⭐ Everything was beyond amazing From the moment we arrived, the service was exceptional. The hotel exceeded all our expectations with its beautiful facilities, comfortable rooms, and warm hospitality. To our surprise, we were upgraded to a better room without even asking, which made our stay even more special. It was such a thoughtful gesture and greatly appreciated. A special thank you to Sima, who was incredibly helpful, friendly, and professional throughout our stay. She went above and beyond to ensure we had a wonderful experience. I highly recommend this hotel and would definitely stay here again. Thank you for making our visit so memorable

Ann

Severe food hazard and unlabelled allergens, balanced only by excellent reception staff. I completely regret staying at this resort, though I must emphasize that the people at the reception are super nice, very polite, and try their absolute best to find the best room for you. Unfortunately, the front desk team cannot make up for the massive health and safety risks in the kitchen.I spent the entire night awake suffering from severe nausea and intense abdominal pain directly caused by their dinner buffet. The hotel presents a major hazard: while some main items have names, the salads and appetizers have absolutely no labels. Furthermore, there are no allergen warnings or even a red spot indicator (which other hotels standardly use) to identify hot, spicy food. This makes it incredibly dangerous for anyone with food allergies or dietary restrictions.They served seafood and Moroccan dishes, but the entire small buffet was aggressively over-seasoned with cumin. It was clearly a desperate attempt to mask the fact that the food was completely old and not fresh. My son, who has a dangerous seafood allergy, couldn't eat a single thing because he didn't know what was safe to touch, and the Moroccan items tasted awful to him.To make matters worse, the chef at the pizza station was incredibly rude. He flat-out refused to make a hot dog pizza because he had already made a plain Margherita pizza, which he just handed to me. It tasted completely bland and unrecognizable. While the rooms themselves are decent and the reception team is wonderful, you are paying over $250 a night strictly for the Naama Bay location—definitely not for the food, kitchen service, or quality. Even the swimming pool is totally unimpressive. Do not risk your health here.

liliane nassif

We were there from June 19 till June 23, 2026, room 2414, and we had a wonderful stay at this hotel and would highly recommend it. The location is excellent, with easy access to nearby attractions, restaurants, and transportation. What truly made our experience exceptional was the professionalism, kindness, and dedication of the staff. A special thank you to Ahmed (shuttle driver), and Zakaria (waiter at the Orangerie where we used to have our breakfast), they were always welcoming, attentive, and ready to assist with a smile. Their genuine hospitality made us feel valued and at home throughout our stay. The entire team demonstrated outstanding customer service and went above and beyond to ensure that all our needs were met. Their positive attitude and willingness to help greatly enhanced our experience. Thank you to everyone for making our visit so enjoyable. We look forward to returning in the future.

Volha and Viktor Tsimashenka

This summer, I stayed at your hotel for a family vacation with my brother, whom I hadn't seen in five years. The circumstances of our booking were a bit unique: while he reserved his stay through a travel agency from Belarus, I had to book my room independently via Booking.com from the United States. Naturally, I was a little concerned about everything going smoothly, but my experience was flawless. Thank you for making my stay so comfortable and worry-free. The hotel's infrastructure is excellent, and the new rooms are beautiful and comfortable. A special thank you I would like to extend to your Russian-speaking manager, Ekaterina, who helped make my stay even more comfortable throughout my time there. There is a saying that a true professional always does a little more than is expected of them, and she perfectly embodies this. She helped me organize my birthday celebration at a cozy seaside restaurant, which made the day truly unforgettable. Now that I am back home, I frequently tell all my friends and acquaintances about this trip. So, thank you once again for everything.