Sheraton Samui Resort

Raed Jeradi

We stayed at Sheraton Samui Resort and overall would rate our experience 3 out of 5. There are definitely some strong positives. The staff were consistently friendly, polite, and helpful. The hotel’s natural setting is also a big advantage. Surrounded by lush greenery and located directly on the beach, the resort has a relaxing atmosphere. The outdoor areas are well maintained, and the pools are spacious and clean. The beachfront pool area in particular is a nice place to spend time and enjoy the surroundings. However, there were several drawbacks that affected our overall impression. The air conditioning in our room was quite noisy, especially at night, which made it harder to sleep comfortably. We also had a connected room, and the soundproofing was very poor — we could clearly hear conversations and other noise from the neighboring room, which significantly reduced our privacy. In addition, the rooms feel dated and in need of renovation. While the outdoor spaces are attractive, the interiors do not match the standard one might expect.

Marcello Morelli

We have just completed 1 week stay at this truly fantastic hotel . Nothing was a problem for the staff,all of whom were friendly,helpful and great. When we arrived because my wife had difficulty in getting up steps, they changed our room immediately ,at no charge,and the room was superb, spacious, complementary laundry, fully stocked up fridge with drinking water. Great views to the smaller pool that was often quiet. Lots of great facilities including 2 beach restaurants serving Thai and International dishes, the lobby cafeteria could have been transformed into a lobby bar possibly and a separate restaurant for breakfast. There are many great restaurants in the area but we had dinner twice in the resortand it was superb and delicious . Gym, tennis court, free shuttle to Central shopping center and free shuttle to airport. They have thought of everything. Have been to Thailand numerous times, Koh Samet,Samui, Bangkok, Phuket and Pattaya and this is one of the best hotels we have stayed at. Sad to leave off to NH Collection in Samui.

Dennis Weng

First of all, pretty much all of the staff were extremely polite and nice. However, that about it for me on positive. This hotel is no 5 stars in my opinion, it's 3 or 4 stars at best. Everything is showing it's age. The AC system in our room sounds like an airplane taking off even on the lowest setting. I am not the only person who is pointing this out, I saw other reviewers pointing out the same. My experience during this stay also makes me feel like I should completely abandon Marriott network completely. My status meant absolutely nothing here. No room upgrade, no free breakfast, no spa discount, nothing...

Hanna Harper

The Sheraton Resort in Koh Samui is a true paradise! 🌟 The room was amazing, with the sound of sea waves and a breathtaking sea view, especially under the moonlight. The service was excellent, staff was friendly. The room was potless and the gardens were gorgeous, with essential flowers everywhere. An incredible place to stay, highly recommended

Luciana Begazo

Our stay at Sheraton Samui Resort was truly exceptional. The resort perfectly blends luxury, nature, and tranquility. The ocean views are stunning, the gardens are beautifully maintained, and every space feels calm and thoughtfully designed. The rooms are spacious, comfortable, and offer a real sense of privacy. The service was outstanding, warm, attentive, and genuinely caring. Breakfast was excellent with a wide variety of high-quality options, and the facilities, including the pools, beach access, and spa, were impeccable. An ideal place to relax and enjoy a memorable stay in Koh Samui. We would absolutely return and highly recommend it.