Aguas de Ibiza Lifestyle and Spa

Julia Gößl

We spent our honeymoon here during the first week of June, and overall we had a wonderful stay. The hotel is elegant, beautifully designed, and has a stylish yet relaxed atmosphere. We stayed in the Corner Suite with daily spa access, which made our stay even more enjoyable. The housekeeping staff visited several times a day to keep everything tidy and well stocked, which we really appreciated. Unfortunately, on the day of our arrival, there were a few details that seemed to have been overlooked. There were some residues left in the bathroom, the shower drain had not been reassembled after cleaning, and a spoon had been left next to the bathtub. These were minor issues, but they gave a less-than-perfect first impression. Another small point is that the spa area is starting to show its age, and we felt that the pools could benefit from a little more maintenance and attention to detail. It is such a beautiful hotel in a fantastic location that it would be great to see these facilities maintained to the same high standard as the rest of the property. That said, we truly enjoyed our stay. The breakfast was outstanding, with an excellent selection of high-quality food, and the service throughout the hotel was attentive, professional, and welcoming. We felt very comfortable from the moment we arrived and had a truly relaxing honeymoon. Despite the few minor issues, we would definitely come back and would happily recommend this hotel to others.

Philip M

Significant room for improvement. I recently visited here with my family. We had three rooms. The stay was OK but it is absolutely not a 5 star hotel. The good: The hotel itself is quite nice with the reception areas and pool areas generally clean and tidy. The front desk staff are very friendly and helpful, and feel warm and genuine. The restaurant on the rooftop is superb - truly excellent food and our waiter was great. Separate review left for the restaurant. The average/bad: Bits of the hotel and rooms are generally just a bit tatty or broken. The sand area around the second pool needs loads more sand - the felt below is poking out in places. There is no towel station so you have to go off and hunt for towels or a member of staff with towels. The valve to divert the shower from the head to the handheld needed a ridiculous amount of force to move and the handle was snapped off. I had to use a hand towel to move it to give enough grip and stop me cutting my hand open on the metal. The room constantly had a damp smell and we all developed a cough while there. The aircon controls are slow or intermittently unresponsive. The aircon in the room of one of my family members didn't work. We had ants on 2 days, although they did come and spray which got rid of them. The keypads for curtains, lights, etc are partially broken or unresponsive. The service at breakfast is slow - in a 5* hotel you should be seated and your eggs/coffee order taken straight away. We would wait 10-15 mins for someone to arrive, even though it was very quiet. Some of the breakfast staff were nice and helpful, others less so. The food itself was pretty good. It's not a huge hotel so there isn't an enormous selection of food, but all very nice. The location is great and just 10-12 mins walk through the marina to get into town. When we checked out, there were at least 2 x pool/bar bills added to our room which were not us. On inspection of the tickets, it looked like someone had tried to replicate my name/signature although it absolutely was not our order or my handwriting. The hotel were very understanding and refunded this immediately and without further question, which was of course reassuring. The stay was OK and nothing ruined it as such, but I probably wouldn't stay here again unless it were clear that there had been improvements and perhaps refurbishments of the rooms.

Melissa Ballesteros

Absolutely exceptional stay! The staff at Aguas de Ibiza truly made our experience special. Antonio and Asia at the front desk were incredible hosts, warm, welcoming, attentive, and went above and beyond to accommodate us throughout our stay. Jocelyn provided outstanding assistance with our room and made sure everything was perfect, and Samuel was equally wonderful. It’s rare to find a team that makes you feel this genuinely cared for. Antonio, Asia, Jocelyn, and Samuel deserve special recognition for the level of service they provide. They are a huge part of what makes this hotel exceptional. We will absolutely be back! ❤️

janice anderson

We spent our wedding anniversary here in this beautifully appointed hotel , the staff were happy, friendly and very helpful, Marina manager of client services and John the concierge manager were exceptionally helpful . All 3 restaurants were exceptional food was beautifully prepared,presented & delicious. Daily spa facilities and outdoor pool with cocktail service were excellent. We look forward to returning in the near future 🙏🏼

natasha jones

outstanding breakfast, lovely helpful staff- Sonia and her good morning smile and helpfulness a lovely way to spend the day. The rooms are spotlessly clean, lovely bedding and pillows. Beautiful location and superb food in the Albastro restaurant. Spa staff very friendly, excellent massage and facilities. Antonio was so very helpful on reception and Ray a smily helpful bar man - great ambassadors for this beautiful hotel. Thank you for all your efforts, very much appreciated.