Aguas de Ibiza Lifestyle and Spa

janice anderson

We spent our wedding anniversary here in this beautifully appointed hotel , the staff were happy, friendly and very helpful, Marina manager of client services and John the concierge manager were exceptionally helpful . All 3 restaurants were exceptional food was beautifully prepared,presented & delicious. Daily spa facilities and outdoor pool with cocktail service were excellent. We look forward to returning in the near future 🙏🏼

Ryan L

Don’t let the photos fool you. We booked Aguste Ibiza based on the room listing and what we received looked nothing like what was advertised — different layout, different feel, significantly less impressive. False advertising, plain and simple. Where do I even start with the room itself. There’s a panel of buttons on the headboard that looks very sleek and high-end — except not a single one of them does anything. We pressed every combination trying to control the lights, the curtains, the ambiance. Nothing. Decorative buttons. On a bed. In a hotel charging these prices. Speaking of curtains — they don’t work either. Manual or otherwise, they barely move. So much for blackout sleep in Ibiza. The air conditioning was the real nightmare. It either doesn’t function or takes so long to respond that it’s completely useless. We were genuinely sweating in the middle of the night with zero ability to cool the room down. Not acceptable at any price point, let alone this one. The Wi-Fi password provided doesn’t connect in the room because the room is apparently as far from any router as physically possible in the building. We had to stand in the hallway to get a signal. Pillows are flat and cheap — the kind you’d expect in a budget hostel, not here. We tried the restaurant hoping to salvage the experience. Bland, uninspired food with no sense of place or creativity. Ibiza has incredible food everywhere — this kitchen missed the memo entirely. Save your money. There are far better options on this island.

Idan Reed

The staff and rooftop pool were awesome. There were broken things in our room and general feel of unrepaired wear. However the 1-star issue was that we were charged twice. And after explaining the situation they refused to reverse it. They require a deposit which is fine, however we didn’t see this email until the day we were going to check in. So we tried to pay the deposit and got an error on the site (and no payment confirmation). So we assumed we were too late paying (which would also be fine). So we booked again day of, paid that deposit, and thought we were fine. However the first payment did go through. Not having payment confirmation emails is ridiculous, and just saying that "cancelled bookings aren't refundable" when we obviously did stay there is even more so.

Melanie Kuenzli

When we booked this hotel for three nights, we were initially impressed by the pictures and reviews. Unfortunately, the reality upon arrival was very disappointing. Having stayed in several four- and five-star hotels before, I can say with confidence that this property does not live up to a five-star standard. The hotel is clearly showing its age — the furniture, fixtures, and overall condition of the room were dated and worn. What we were given did not match the photos online, and the bed frame was even visible. Noise was also a problem. Despite keeping the sliding door shut, we could clearly hear activity outside late into the evening, which made it difficult to relax. Service left much to be desired. We waited an unreasonably long time for our luggage to be delivered to the room and had to call several times. The in-room telephone was so outdated that it was almost impossible to hear reception through the static. Even a simple request for an iron took far too long to be fulfilled. The elevators, too, felt old and unreliable. Furthermore, there was a lack of warm water while showering in our room. Considering the high price, the overall experience was a major disappointment. Sadly, this hotel fell far short of expectations, and we would not return.

David Rubio

We have been there for a business trip a couple of weeks ago. Amazing property, highlighting location, service, SPA & gastronomy. Highly reccomended for the ones seeking for a relaxing property, well located in Santa Eularia, and well connected with the rest of island :)