Ax The Palace

Aidan & Marybeth

We had a really enjoyable stay at this hotel overall and would happily recommend it. The staff throughout our stay were very friendly, polite and welcoming. The hotel itself had plenty of facilities, with the gym being particularly good. There was a wide range of equipment available, plenty to use for a proper workout, and the air conditioning made it comfortable even when it was hot outside. The pool areas were also great. There was lots of space around the pools, so it never felt like everyone was crammed into one small area, and there was plenty of room to relax during the day. Breakfast was another highlight. There was a really good selection of both sweet and savoury options, so plenty of choice depending on what you fancied each morning. Our room was spacious and the bed felt very large. The only slight downside was that it was essentially two beds pushed together, which meant there was a noticeable dip/gap running through the middle. The air conditioning in our room also took a little while to get working properly, but once it was sorted the room was lovely and comfortable. Overall, we had a very positive experience. Friendly staff, spacious rooms, a great gym, good pool facilities and a really nice breakfast made it a very enjoyable place to stay.

H S

We had an absolutely wonderful stay at AX The Palace! The hotel itself is beautiful, clean, and perfectly located, but what truly made our experience unforgettable was the outstanding service. A special, heartfelt thank you to Vijay Anand, who went above and beyond to upgrade our room. The upgraded room was stunning, incredibly comfortable, and offered fantastic views that made our trip extra special. Vijay’s professionalism, warmth, and genuine hospitality made us feel valued from the moment we arrived. The entire staff was welcoming, the amenities were top-notch, and the service was flawless throughout. We highly recommend AX The Palace and can't wait to return. Thank you, Vijay, for making our stay so memorable!

Aysha Malik

Outstanding hotel in a brilliant location - 10 mins to restaurants and promenade. Arrived to a handwritten welcome note from the Guest Relations team and a lovely welcome amenity of fresh fruit and Maltese pastizzi — small touches that made a big impression. We booked a Junior Suite for three adults — plenty of space, and very comfortable. The buffet breakfast was exceptional — fresh fruit, continental and full cooked hot breakfast, plus a live omelette station. As Muslim travellers we were delighted to find all chicken was halal, a thoughtful touch that made a real difference. The reception staff were exceptionally attentive throughout — always helpful and a genuine credit to the hotel. We made great use of the sauna and indoor pool every evening — both open until 9pm, ideal after a full day of sightseeing. The outdoor infinity pool closes at 6pm so we didn't manage to use it — something to factor in if you're out and about during the day. Practical bonus: there's a Lidl just around the corner — great for stocking up before day trips, especially if you have a hire car. There's also a beautiful church opposite the hotel; the bell rings every 15 minutes but you quickly get used to it! Perfectly positioned for exploring Malta — buses, the seafront promenade and the ferry all on the doorstep. Would absolutely stay again. Highly recommended.

Olga Tjutneva

We had a wonderful stay at this hotel and would highly recommend it. The room was cleaned thoroughly every day, and everything was always spotless and comfortable. The location is excellent, with the promenade, bus stops, and shops all within easy walking distance. The food was outstanding — delicious, varied, and of high quality. We were also impressed by the friendly and helpful staff, who were always welcoming and ready to assist. We highly recommend it to anyone looking for a comfortable stay, great service, and a perfect location.

Daisy Jones

Really great experience at this hotel. Wonderful polite and generous service. Comfortable big bed and good pillows on request. Varied selection at breakfast. Only issue for us was the TV - not enough good options and couldn't connect to the Internet on the TV. 3 pools - 1 heated indoor, 1 heated outdoor and 1 cool water in an adult only area with no music which was our favourite! Be aware that if you're on the 8th floor you can hear the chairs being moved above you.