Grand Hotel Excelsior

Martyn Z

Position -8 mins to valhetta main strip (three flights of steps or a free shuttle bus). Breakfast and the view from the restaurant. Our room , 503 had a great view, kept spotlessly clean. All the staff were friendly and professional. It was all a great experience and stay. Not really a 5* more a really really sound 3+++ as it is frayed around the edges in places. Would be really easy to spruce those bits up with effort, but we liked it, characterful and a home from home. Recommended highly.

DD

So I booked the hotel thinking it was a pretty good price for a 5* hotel. But the thing is - this not a 5* hotel. It is more like a 3* hotel. Very old, very outdated - nothing in this hotel is at the 4 or 5* level. Rooms are spacious, location is good, and that’s about it. They take money from your credit card / 50€ per night - as a deposit, and it’s beek 3 weeks since my trip, they still haven’t released the money back to my card. I booked a breakfast as well, it was diverse, but food quality very mediocre. On our last day we were living early for the airport, and asked for Breakfast boxes, which they said we have to pay for - but they said there will be a smaller breakfast spread from 4am in the lobby. What was placed on the spread was low key embarrassing. Tea and coffee and some small pastries. I asked for some fruit - they said NO. I asked for a paper bag to grab few pastries for a takeaway, they said NO. It was a very very disappointing experience for a hotel that sells itself as a premium 5* hotel. You can find much much better in Malta for that price.

Daniel Goodacre

Stayed for one night. Clearly has the grandeur of a 5-star, with some classy elements like a rose in the bathrooms, solid turn-down service and amicable staff. However there were some basic issues - no towels available at the pool, poor WiFi service and waiting five minutes at reception to even be greeted. Fine if you want to be close to Valetta, otherwise there are better options elsewhere in the nearby bays.

Brian P

I really enjoyed my stay in this hotel. It has a great old school vibe about it without feeling overly dated. I actually loved the room as it had character unlike some of the new sleek rooms where everything is beige or cappuccino. Hotel is situated about a 10min walk from the main shopping street. The hotel is in the middle of a steep hill, down to to the coast /ferry and up to the main town (they have complimentary shuttle service if needed). Rooms are spacious, clean and comfortable, the suite did feel a bit sparse, some artwork, cushions on the sofa would have helped. No coffee machine in the room but a kettle was provided. Beds were comfortable and the soundproofing was excellent. I did find the quality of the sofas a bit poor ans they weren't the most comfortable after a while. No Youtube available and TV was satellite so you didn't have a great selection of channels. The biggest drawback was the breakfast, there was a lot of food but the quality wasn't the best. It was the typical continental breakfast but the food was never hot. It would have been nice if they had maybe one different dish on a daily basis instead of the same things over and over. There was no plant milk available and no vegan or vegetarian specific dishes (obviously beans, tomatoes etc were on offer). One thing that did shock me was, when cleaning the tables the staff just wiped any leftover bits onto the carpeted floor. (I obsevered this a few times so maybe some training is required). Bathroom was small but fine for the two of us and came with a small but deep bathtub. There was no toilet brush which was a bit odd. I had originally only booked a few nights but extended my stay as I liked the overall experience that much. I would definitely stay in this hotel again, location was great, staff were friendly, comfortable bed, decent enough breakfast (egg station was the best option for hot food).

Dim076

Nice hotel. Very big and with great view from some rooms. Stuff was great from the reception to tje cleaning stuff. Breakfast area was big and the stuff puts you in a table so no need to wait or search. Breakfast ptions were plenty and good. Room was big and clean with amninites.. Only bad?? They asked for 50 euro deposit and 0.50 stay fee.. I recomended it