Barcelo Lanzarote Active Resort

Alex Gill

The hotel and the majority of the staff were amazing. Rooms and hotel lobby were spotless. The floors between rooms in the suite side of the hotel could do with having more attention with dust/hair collecting on the stairs. The pool also had debris in the bottom of it most days along with a large number of broken tiles around the outside. However the daytime snack bars were fantastic the food offered was very good along with the soft and hard drinks available. The buffet at meal times was better on the hotel side than the suite side in our opinion but the variety was huge and there was always food for everyone. Amenities were great probably the best hotel gym ive had access to but the equipment could do with being cleaned at some point. Night time entertainment was good and varied however the inside location is poor due to the pillars and no AC so it was always too hot. This was much improved when they started using the outdoor stage towards the end of the holiday. Location was good i only gave it 4 stars due to being missold the idea of there being a "beach" by their pictures and it was a rock pool. Ignoring that we rented a car and were very pleased to see that literally everywhere on the island was within 1hr of our hotel. Only other downside i can mention is there is no pharmacy on the site and its either a 40min walk or 5 min taxi to the nearest they did have 1 but demolished it for a royal level part of the hotel. I would recommend and/or visit again

Nina Woods

We recently stayed at Barceló Active and, despite having some concerns after reading a number of negative reviews beforehand, we ended up having a really enjoyable all-inclusive holiday. We stayed on the Royal side of the resort. We didn't opt for the Royal upgrade as we felt the additional cost was very high, but we were perfectly happy with our experience without it. The highlights for us were the varied and entertaining evening entertainment programme and the Olivina restaurant, which we much preferred to the larger main restaurant on the Active side of the road. It was noticeably quieter and felt more relaxed. The food was mostly very good throughout our stay. There were a few items that didn't quite live up to expectations – particularly the churros and pancakes – so I tended to avoid those. The coffee was terrible! However, the salad bar was excellent and the pizza was genuinely the best I've ever had at an all-inclusive hotel. Our room was cleaned daily and housekeeping did a great job. The only issue was that the air conditioning wasn't particularly powerful, which made getting ready in the evenings a little uncomfortable. The hotel itself presents very well on arrival, with an impressive lobby area, although some of the corridors leading to the rooms are looking a little tired. Similarly, all of the public toilets around the resort could benefit from refurbishment. The pool bar offered a good selection of drinks and snacks throughout the day. One thing that did detract slightly from the pool area was the amount of litter and used cups left behind by guests. Combined with the breeze, this sometimes made the area look untidy as there didn't seem to be enough clearing up taking place. The location won't be for everyone. The surrounding area feels quite isolated and the nearby beach is rocky, so we didn't find ourselves venturing out much during the holiday. It's also worth noting that there is a power station immediately outside the hotel. We didn't find it disruptive, but it does affect the outlook and may not be what some guests expect from a beach holiday destination. One minor frustration was that some families allowed their children to leave significant mess behind in the restaurants, particularly at busy meal times. This is obviously not the hotel's fault, and staff worked hard to keep on top of it, but it did occasionally detract from the dining experience. Overall, though, we had a lovely stay. While there are certainly areas that could be improved, the positives outweighed the negatives for us and we returned home feeling relaxed and glad we chose the hotel.

Gareth Ward

We recently stayed at Barceló Lanzarote Active Resort and overall had a really good holiday. Positives: - The location of the resort is brilliant — great access to everything and a lovely setting. - The food was great with plenty of choice. - The staff were very attentive and genuinely helpful throughout our stay. - The gym was very good. Areas for improvement: - Our room needed some upkeep to match the high standard of the rest of the resort. The resort felt really good but then the room itself didn't match. Dirty, lots of stains, sockets hanging off the wall and missing lightbulbs. - The WiFi didn’t work well in the bar or pool areas, which made it difficult to stay connected. - The rooms could be cleaner at times and felt a bit basic compared to the rest of the site. - We had no air‑con for the first week due to a fault. The team did send a temporary unit, which we appreciated, but being on the ground floor meant we would have had to leave the balcony door open for the vent. With three young children, that didn’t feel secure, so we chose not to use it. We understand this was out of their control, but it did affect our experience. Overall, the resort itself is good and the staff work really hard. With a bit more attention to the rooms and facilities, it would easily be a five‑star stay.

Neil

Overall, a great experience. The hotel is about 3 kilometers south of the town and there's a lovely coastal path to walk or jogg along. It's a great location with seaviews and the ambience is relaxed and calming. The rooms, gym, dining room and food met our expectations. I've no hesitation in recommending this hotel. We needed some help during our stay and it's best to speak directly with the guest experience team. They were superb. The only reason this is a 4-star review is because the toilet facilities adjacent to the restaurant, specifically para los hombres, need to be renovated.

jeff cohen

Jennifer Dominguez is 5 starts. She made me feel welcomed and cared about me besides doing a great job at the smoothie station Her smoothies are delicious and are made from her heart , she presents herself with class . Best part of the resort and I was there 8 nights. The front desk needs to learn manners and understand customer service. Young uncaring people , often simply rude. Maria Teresa the manager helped me , was very gracious. They gave me room 1333 noisy with no air conditioning. Eventually changed to 1502 which was an amazing experience. Jeff Cohen I did love the food. Amazing and a lot of work by the kitchen staff