HL Paradise Island Hotel

Ian Macleod

This is a difficult review. I stayed on in Lanzarote after a family holiday and booked the cheapest hotel that didn't sound itchy, so should not be too harsh. I arrived 2 hrs after booking a room there and was surprised to know it was all inclusive. Food ranged from dire on the first night (some sort grim of oriental theme), to excellent when service Spanish foods. The drinks are hellish. I went to the bar in the evening once and ordered a neat rum to see what was on offer. It was a strange syrup of about 12%. This was to keep the guests under control as this hotel is so cheap it attracts the kind of people who like to drink as much as possible. The accomodation is dated but beds were comfortable. Sadly there were a lot of Asian iltiger mosquitoes in the room and grounds. This tends to be due to poor maintenance of grounds in the 100m surrounding the hotel, ie it's their fault as they don't keep standing water under control. All in all if you know what you are booking and you get it cheap then go for it. If you are one of the few families I saw turning up in nice walking gear with fresh faces children then avoid as their vocabulary nwill be significantly broader on leaving than on arrival. Clientele are predominantly Irish and french, attracted by the low price...

Gemma Mason

Hotel staff are lovely and attentive, very patient with amount of mess residents make. Food is mediocre, very greasy cooked food but a fresh wide variety each day. All inclusive drinks package is mediocre with basic choices e.g wine, beer, local spirits and machine made cocktails. Animation/entertainment team were excellent and went above and beyond with their evening performances always involving the audience with plenty of participation. We don't have kids, but kids seemed to love all the activities! Hotel rooms are nice, comfy and clean. Could do with touch ups. The door to our room looked like it had been bashed open. This hotel is good because of the staff's hospitality and service. Sadly, it lacks in other areas. Mostly let down by the clientele, dirty, loud, rude people, who treat the staff horribly - very disappointing to see.

Vince Vega MANCHESTER

Can't complain. Did what it says on the tin. Great for kids, nice complex layout and lots of areas pools slides . Food is what you expect from all inclusive... Good size rooms with lounge area and sofas big balconies with modern bathrooms and fittings... If I did have a complaint, its the beds, they are like camp bed mattresses.. Bed sheet thin and bit tea towel.. We slept on the sofas... But yea all good

Justin Frere-Smith

Absolutely stunning gardens and surrounding areas. The room we gave a 4 star as we were located in room 204, it was just behind the Hotel washer and dryer area or service area so it was extremely loud from early hours of the morning, If you like being awake at 6.30 to 7.00am every day on holiday this is the room for you. No water or coffee/tea in the rooms on arrival and the mattresses and pillows could do with a little upgrade in areas, the views of the ocean from 1-50 or 150-205 the views are stunning. We gave the service a 4 star rating due to lack of staff in some areas, example if it is busy and you order cocktail from outside the all inclusive list you are made wait until the all inclusive drinks are served first even know you are paying for the drink. Found it slightly unusual, the location is about 20 minutes walk from any shopping restaurant location so definitely rent or car, or avail of the bus service from the hotel daily. For me the location was a 4 star due to this. Other than this the facilities were fantastic and the kids had a great time. Would recommend it for family with both younger and teenage children, cool arcade, water park was fab and the food fresh daily.

Chris Targett

Hotel 'Parasite' is very appropriate! Dreadful in every single way (except the reception staff who were very nice). We had to book something in a hurry to meet up with friends and, regrettably, booked this so called 4 star all inclusive hotel before researching it further and reading some recent reviews. Quite simply, we were both totally shocked at how awful this place is. Food inedible. Literally. Drinks terrible. The level of noise almost constantly was unbearable. We were there mid Jan and we were the only ones without an entourage of shouting, screaming, feral children running around all over the place, touching all the terrible food. This hotel would be flattered if it was a 2 star, but claiming to be a 4 star is comical at best. We had no intention of utilising the all inclusive as we were visiting friends, but thought it'd be handy for one or two days and for some drinks, but unfortunately the food was so bad (uncooked chicken, horrendous fish and everything stone cold and disgusting) and the atmosphere/vibe unnerving at best, we only slept here and went out for everything. I say slept, what I mean is we managed to get a few hrs sleep per night but that's all. Avoid this place like the plague!