Elounda Bay Palace Hotel

Jane Bresnan

Lovely hotel, particularly well located with beaches, pools, boat hire, and lots of sports available. Never felt busy due to plenty of space. The staff are very kind, a lovely welcome with salads, drink and sandwiches in our room when our flight was delayed and we missed dinner. We also appreciated they found our lost jacket and provided a room for showers after a day on the sea with a late checkout. Rooms were spacious and very clean. Showers are very powerful and great temperature control. The rooms would benefit from updated power / sockets. We struggled to find spots to charge the devices we travel with, only one working power outlet in the room for three people. We took turns, didn’t matter much. Spa is very peaceful and good therapists. The breakfast is really good, with omelette station, pancake station, huge range of fruit, yoghurts, meats and pastries. Fresh juices and coffees are great. We enjoyed dinner too, only ate there once as we wanted to explore the local towns, but lots of variety and delicious!

Martin

A stay at the Elounda Bay Palace Hotel is a very special experience. Our son visited in August and was so complimentary about the hotel that he urged us to stay there in September It is quiet and extremely well run. Nothing is too much trouble for the lovely staff. No shortage of sun loungers and there is the choice for them to be situated beyond the Blue Flag beach under the shade of trees but still only a few yards from the water’s edge or the pool. The quality and choice of the food in the buffet style restaurant is outstanding. It is possible to eat very healthily or be tempted by the biggest choice of delicious desserts I have ever encountered. This resort is suitable for all ages and it was evident that it was popular for multigenerational holidays. Our room was very well appointed and furnished. The wonderful cleaning staff, in our case Valentina, worked extremely hard to keep it beautifully clean and refreshed. We plan to visit again next year and cannot recommend it highly enough.

Qi Wang

So there's a lot to unpack about this hotel. The good - amazing views and location, the outside has aged well with plantations that cover the hotel with a lovely atmosphere, the sea coves in on the hotel creating some beautiful waters and beaches. The bad - service is really subpar for a 5 star unfortunately, towels are regularly replaced twice a day which is good, but check-in was very slow considering we had express check-in; on the third day a storm broke out and our room was completely flooded, called for umbrellas to be sent to our room (we had a 3 year old hungry for breakfast), umbrella arrived in about 40 minutes, room change took all day while we waited around in the hotel. I understand disaster struck and many rooms were flooded, but I expected better preparation, planning and solutions. We were moved from a 1 bed bungalow (48 sqm) to a tiny room next door (20 sqm). We spent the rest of the day in the room as kids club is closed and it's raining outdoors. The room itself is very aged, broken facilities here and there. The curtain was broken on arrival, the shower had moldy smells and the bathroom an oder. The bed was 2 small twin beds put together (I was hoping for a king or queen, but it's more like a double) for a suite style bungalow this was disappointing. Kids club was small, but it had everything, the beaches were very children friendly and the general staff were nice and polite. I have really mixed feelings, I feel like this could be a much much much better hotel given the "hardware" they have, but at the same time I cannot understand why it lets you down at points when you really doesn't need to be let down. I think upgrading the room more might help.

Crina Horoianu

We visited the hotel from the 20th to the 26th of September 2026. We had an absolutely wonderful stay at this hotel! The entire complex is amazing, with beautiful facilities and everything you could need for a relaxing holiday. The staff were incredibly friendly, helpful and attentive, and we especially appreciated the concierge service. Having transport available around the hotel grounds was also a fantastic touch, making it very easy to get from one part of the complex to another. There are plenty of restaurants and swimming pools to choose from, and the beach is beautiful. We also loved that beach towels and sunbeds were provided free of charge. The spa vouchers were another lovely touch and made our stay feel even more special. A special thank you to the hotel for the amazing room upgrade they offered us — we are truly grateful, and it made our stay even more memorable. ❤️ Everything was thoughtfully organised to make guests feel comfortable and well looked after. We would absolutely recommend this hotel and would love to return!

Carl Miller

We spent 9 nights here in June 2026. We enjoyed everything about the hotel. Checkin was easy and individual, rooms where to a good to high standard. The pools and beach areas were well positioned for our accommodation and always had beds and shade available either with umbrellas or the garden planting. The bars and lunch restaurant were good if a little pricey. An example being a latte was €7 whilst elsewhere we could get the same for €4. Staff were happy for people to wander to the nearest supermarkets for supplies such as snacks and water. This was a 10-15 minutes walk. Breakfast was good standard and plentiful with standard fare. The omelette were made fresh and pancake station were popular Evening meal was good too and varied, we were able to choose different main courses each evening of our stay if we preferred. Children friendly meals were available and looked well made We walked in Elounda most days and enjoyed the sea front bars shops and restaurants reviewed elsewhere The day trip to Spinolonga was worth doing. Catch the KTel bus to Agios Nikolais for €2pp or a taking was €18