Fairmont Royal Pavilion

Lieven Mentens

Great location, the beach. Absolutely stunning. Rooms: due for an upgrade sooner rather than later. The hotel charges four season prices and the rooms are 4 star at best. One bottle of mineral water for your entire stay, not even wine glasses in the room. Everything (including the staff) feels tired. The restrooms in the main restaurant / probably 25 years old. Food average at best. Recognition as an Accor platinum member: 0. I never felt less welcome at an Accor property when checking in. Would not recommend. The 3 stars are generous and entirely due to the location and the walking distance to nice eateries.

Cynthia Wood

Service in the restaurants was very slow. We had to wait 1.5 hours to get a table. Fitness Centre was out of order. Fresh orange juice was often unavailable. Our Butlers Rolston and Dawn were fantastic. The hotel is very old and needs to be updated for a 5 star hotel. Cindy Wood

Melanieglashow@hotmail.com Glashow

This hotel is not ran like a 5 star hotel. I'm am shocked it is on amex top travel hotels. The pool is dirty, the hot tub as well. Service for the beach chair set ups was hit or miss the pool area as well, we were always looking for help either to order drinks or food. We gave up on both and found towels on our own and went to the bar or restaurant and ordered directly. This hotel is not worth the price we paid nightly. The ony positive is the location and the house keeping ladies were great they helped me with most little issues and they kept the rooms free of sand. When we left they charged my room charges double, they are denying it, I have contacted amex they can see the double charge on check out so they have flagged it. This was a disappointmeent for the price this is hotel is worth 700 US a night not a penny more, it's just a preety location. It's a shame it's not ran better. We picked the wrong hotel for our vacation.

Khushboo Shah

The service is great here as everyone is super friendly. The rooms are clean and maintained. The best part is the beach being steps away with plenty of chairs and beautiful calm and quiet waters. We spent all day in the water.

Sharon Roberts

Where should I begin ? Had the most amazing 7 nights over Christmas (definitely not long enough!). As a family we had 2 rooms, both rooms were spotlessly clean, soft fluffy towels, comfiest beds and linen. Every member of staff provided exceptional service and all with a friendly smile and nothing is too much trouble. Obviously the views give you goosebumps we will definitely be back. Thank you Fairmont Royal Pavilion for the unforgettable memories.