Fortune Grand Hotel, Deira, Dubai

Douglas Shoebridge

Very poor stay — no hot water, no proper breakfast, no working TV channels I had a terrible experience at Fortune Grand Hotel. There was no hot water for my entire stay. I had to shower in cold water and then go back into an air-conditioned room. I am now unwell with cold/flu-like symptoms after this stay. I reported the hot water problem to reception when I checked in, but nothing was fixed. I was not moved to another room and no proper solution was offered. Breakfast was also very poor. I paid for breakfast, but there was no buffet breakfast available, no breakfast menu, and no restaurant staff present when I arrived. I had to go back to reception and ask where the restaurant staff were. After a long discussion, I was eventually given an omelette, toast, fruit, and coffee. That is not what I expected when paying for breakfast at a hotel. The TV switched on, but there were no working channels, so it was basically unusable. After I complained, Ravindra Fransis, Front Office Incharge, replied with a generic apology saying he was “disheartened” and asking that it be treated as an isolated incident. However, there was no proper explanation, no refund offered, no compensation offered, and no real management resolution. Basic hotel services like hot water, paid breakfast, restaurant staff, and working TV channels should not be difficult to provide. I would not recommend this hotel unless you are happy paying for facilities that are not actually provided.

Adventuring wizard

Fortune Hotel in the Al Rigga/Deira area offers a budget-friendly stay with excellent transit access, being just a short walk from Union and rigga metro stations. The rooms are decent and the pool is good. However, expect significant noise late at night due to the on-site nightclub.

Linto Paul

We had an absolutely exceptional dining experience at the Fortune Grand Padheyam Resto Bar in Deira, Dubai. If you are looking for truly authentic Kerala dishes, this is the place to be. Every dish served was bursting with traditional flavor—it genuinely felt like home-cooked Kerala food, prepared with passion and precision. Beyond the incredible cuisine, the service was flawless. From the moment we walked in, we felt welcomed and well-cared for. A massive shout-out must go to Miss KasPria🤩 for her outstanding hospitality. She was attentive, warm, and professional, ensuring our entire evening ran smoothly. Her positive attitude elevated the whole experience! And of course, the heart of the great food is the kitchen! Huge appreciation to Chef Abhijith 🤩for crafting such memorable and authentic dishes. The quality and taste were genuinely 5-star worthy. We highly recommend Padheyam for anyone craving genuine South Indian flavor combined with superb, friendly service. We can't wait to return!

Satyarth Shandilya

Unfortunately I booked the hotel for 4 nights, and realize my mistake on first day only. 1. They do not let any friend come into your room. So you can't invite your friends to your room. 2. Even if you are living in twin sharing basis, still they will still give you one room key. For second key you need to pay security. 3. If you want any cutlery in the room, to eat food, you need to pay extra. 4. If you want extra glass, they will charge 10 AED, which is more then the glass cost. 5. Receptionist gentlemen was not at all cooperative. My suggestion is to avoid this hotel.

Jameel Mohammad Ali

It was an okay experience. We stayed at the suite. But still the cleanliness was not upto the mark. The toilet was unbelievable small and felt congested. We asked them to clean out the table and plates but the room was not fully serviced twice and then when they finally came, the service person cleaned out plates in our toilet itself.