Hl Club Playa Blanca Hotel

Ruth Winthorpe

Spent 2 weeks here. The staff are lovely and friendly. The rooms are clean, and the cleaners will clean your room and give new towels daily, except for Sunday. My only suggestion would be to bring your own pillows as the ones supplied are uncomfortable. Great pools and again, the pool area is well maintained and clean. Theres plenty of Sunbeds and plenty of space by the pool. The pool bar has plenty of tables and is sheltered. There are toilets next to the pool bar, next to the restaurant and in the hotel lobby, which is always something i check. The restaurant has a wide variety of options and there's different themes once a week like Indian, Chinese etc. I thought the food was great. Very fresh and well prepared. It's about a 10 minute walk to the beach where there's loads of bars, restaurants and shops. I would definitely return to this hotel. Its very good value for money. My only criticism is that the you have to pay for WiFi, and it's not very good. WiFi should be standard and included in this day and age. There was a full day it wasn't on at all, and when it was on, it drops in and out, and isn't accessible in certain bar and pool areas. I also couldn't access my banking app as the signal isnt strong enough. But this was a small frustration in an otherwise great holiday. I'd definitely recommend this hotel. It had a quiet bar, and a larger bar where the entertainment was on. I was very impressed with the staff who were friendly and always available. We (my husband and our friends) all had a great time.

kallan keenan

Stayed in late January with my wife and 10 month old on an all inclusive basis. Overall we were happy taking into consideration the price paid and would stay again, but definitely some feedback which may put others off. Room - the 2 bedroom bungalow was perfect for our break. It had plenty of space to relax and also store our luggage. It was dated in places but overall fine. Maintenance - unfortunately when we arrived in the evening there was no hot water (boiler issue fixed outside), and discovered the following day aircon unit didnt work (no batteries in the remote). Both problems were quickly resolved when we called reception but not an ideal start, something that could be be checked as a basic. Pool area - nice enough, plenty of sun all day. Only downside is some somebeds were dirty and mouldy which let it down. Food - in general thought this was really good. Good variety, themed nights, great meats, hot and cold options, high chairs for our little one, clean and modern. Unfortunately there were some dishes that were worringly below temperature. For example one evening on the live cooking station there was grilled veal (delicious), but then the mash potatoe and gravy were served not on a warm plate... Also another night a pork stew was luke warm at best. Drinks - Generally great. Amstel beer, basic cocktails, most local spirits, and help yourself pepsi/fanta machines. At dinner and the individual bars, great. By the pool, beer served in small paper cups and the queues were long at times. Staff - all lovely and helpful from our interactions Cats - EVERYWHERE. We are animal lovers and our little one enjoyed spotting them. They were well looked after, but I think it was close to crossing the line as to what is acceptable. Location - great. 10/15 min walk to beach and felt safe. 5/10 min walk to local bus station which was handy. Few other bits - we didnt book any excursions but plenty available. We hired a car, there was plenty of parking. Site felt very safe and family orientated.

Joanne Grant

Bungalow is nice. No tea or coffee available in the rooms though. Food is excellent, good variety and plenty of it. We arrived at 4pm very hungry and after a long day of travelling couldn’t get any food til 6pm when the restaurant opened. WiFi costs extra. Security deposit/safe in the room costs extra. Pool towels are a €15 deposit. Drinks after 11pm costs extra even though we are all inclusive. Gym is superb. Location is wonderful. The place is heaving with feral screaming adults and their kids. It’s like Butlins with Ugg boots, faketan, leopard skin and vapes galore. There are cigarette ends in the plant pots and half eaten sandwiches floating in the pool. It seems acceptable for some to wander round in pyjamas and no bra while puffing on a cig and yelling TYLARRRRRRR across the pool area. Tyler is currently beating a local cat with a pool noodle. If you’re after a nice hotel with good food and in a great location but with “The Sun” [newspaper] holiday vouchers feel to it, then this is it 👍🏻

Darren H

Firstly the Facebook group is managed by someone on the inside, my honest post on there that was written well and not in any way aggy or rude was never published; I know of 5 others that posted negative comments and were not uploaded. That tells you it’s moderated to keep the really negative stuff out. Bungalows - very old, dated, not very secure and the key cards you can’t keep near other cards, mobile phones or anything else. So whilst wearing holiday attire where are you to put the delicate key card? Staff- nice people, expect you to book excursions through them to save €1 per person but you can get more off directly. Took ages to provide more pillows and the WiFi they sell as great but it’s bad! Did refund me though. Food! There is zero positive to say about the food, this isn’t any star let alone 4, I firmly believe 3 of the 4 stars were copied and pasted from elsewhere. The food is of extremely poor quality, cooked badly and no seasoning ever. It is a joke to call it 4 star and charge as much when you are serving slop. These charge for so much that should be free with all inclusive and if not begrudge that if they paid a proper chef, and put the effort in. I see people are being called unreasonable and snobbish for not liking the gruel but that’s nonsense, I’m not even that fussy but it annoys me when we laid £11k for 6 days for 8 and expect something edible each sitting: the NYE gala promised to be something else, it was the same slop and you could pay extra for your wine and beers… not very all inclusive. All in all it was the worst holiday we have been on and I have been to Pontins and Butlins as a kid. I nearly switched in August but the Facebook group convinced me it wasn’t that bad! I wish I had changed it. I tried to fly back on day 4 but couldn’t. My advice, if you have booked this and can change it or cancel, do it! There is nothing worth staying for. A holiday is to relax, change scene, get someone else to take care of you to some extent, this place doesn’t offer any of it. No heated pool, no edible food, lack of serving staff and nothing in terms of entertainment for when the weather is poor. Save your money and go to Butlins…. Avoid H”e”L Club Playa Those were I believe black pudding sausages in the image.. not sure

Dave Johnson

Stayed here in January for ten days. The bungalows are fine but can be cold. A heater can be obtained at reception as the a/c units do not have a heat setting. The buffet food is fine. Be aware, we are an older couple and reception placed a family of 5 right next to us so our peaceful holiday ended, maybe the hotel should place families in one area and couples in another, there are a great number of bungalows to allow this. The cash machine in reception was out.of order for the full length of our holiday which was inconvenient. The staff were almost always helpful and cheery.