Hotel Cabot Pollensa Park Spa

James Clarke

Fantastic hotel with amazing pools for the kids. Worth it alone for the amount of time they spent here. Got to be up before 8 to get beds by the pool, otherwise will have to settle for table and chairs by the bar/stage. Rooms don’t have a load of space for putting clothes but can tell they’ve been done up recently and cleaned thoroughly. Staff are fantastic and make a big effort with the kids.

Tom Gannon

This year was the third time we'd stayed at Pollensa Park. The location of the hotel is fantastic and generally it was a good stay, but some things were frustrating. This was the first time we'd encountered sun bed wars here. You need to be up before 7 / 8 am if you want to be by the pool. Generally, the hotel staff are lovely but some, a minority, seem to have an attitude. I get it's near the end of season and it's been extremely hot, but it's not fair when you're polite and respectful to them. There's a weirdness about ordering coffee with some staff. They tell you the machine is broken or that they don't serve espresso to AI guests, but you then see them making cappuccinos for each other on the same machine they say isn't working. So, it's near impossible to get a nice coffee. And, you're left feeling awkward when some staff refuse to make you one. This was raised with the management team by multiple guests but continued for the 10 days we stayed there. Really odd. Similarly, when we asked about arranging a late checkout we were told "that's not possible". But another family were told yes, and that there were six free rooms available. They were a larger family group. Again, as a family who had stayed here multiple times, I'd expect a better level of service. This felt like a case of the particular receptionist not wanting to help. We stayed on the 8th floor in the 'old' part of the hotel. It was like an oven and the air con through the night wasn't fit for purpose. The food was ok. There's a lot of pork. Quality protein can be a struggle to find. The cakes are amazing. Whoever makes them is brilliant! To finish on a positive note, most of the hotel team are brilliant and they work really hard. Often they're not thanked by other guests, this wasn't nice to see. The Reception team is not so good - not sure why the attitude - front of house team members should be nicer and more helpful. The animation team is excellent - well done all! We love Puerto Pollensa so I'm disappointed to say I'm not sure if we'll return to this hotel again.

Jessica Tornare

I had the opportunity to stay at this hotel with my family, and overall the experience was very positive. From the very beginning, we felt warmly welcomed: the staff were friendly, attentive, and always willing to help with anything we needed. The hotel facilities were clean and well maintained, and the room was comfortable and perfectly suitable for a family stay. I would especially highlight the common areas, where we were able to relax and enjoy a pleasant atmosphere. Without a doubt, one of the highlights of our stay was the entertainment team. They did an excellent job, offering activities for both adults and children. Thanks to them, our days were full of fun, games, and great moments. The animators were energetic and approachable, making everyone feel included and encouraged to participate. My children really enjoyed the kids’ activities, while the adults also found plenty of enjoyable options to spend our time. It’s clear that the entertainment team puts a lot of effort and enthusiasm into their work. In summary, it was a very enjoyable family experience. It’s an ideal hotel for those looking to relax, have fun, and create special memories together. I would definitely recommend it, and we would happily return in the future.

Alex Elder

Had a week here and can't fault a thing. Room was tidy and refreshed daily. Hotels was spotless. I had booked b&b, breakfast choice was excellent, they literally have everything you can imagine for morning time. As a chef in hotels myself I have a keen eye and know what goes on behind the scenes. Keep up the excellent work and be very proud of your employees. Thanks again for a wonderful week at your lovely hotel.

Jessica Anderson

I had a lovely, restful stay at this hotel. From check-in to check-out everyone working were lovely. The hotel has some brilliant people and some fantastic facilities. The pool was brilliant, and even though I was travelling solo without kids I could appreciate how amazing this hotel is if you have children. I am impressed by the on site facilities for cyclists, although I didn't use any. Next year maybe. The breakfast options were varied, and something for everyone. The fresh pancakes were especially tasty. My only gripe, if any, was the room I stayed in was dated. But the bed was comfy, the pillows fluffy, and housekeeping fantastic. The view however, made up it for it in e every way, a breathtaking sunrise every day.