Hotel Don Pancho

george thomas Walker

Top notch .Best Hotel in benidorm. Returned to our favourite hotel 🏩. For many years .food always Amazing great choice . Clean spotless throughout. STEPHEN. On sundeck Amazing. Helpful to all guest's never stopped working. Robert work's Hard too .Reception always. A warm welcome From Raymond. Great sense of humour. Sharleen great asset to the hotel 🏩 entertainment ect. Will be back in February. Just one minor 🤔 point think hotel 🏩 would be helpful for guest's. Warning signs as one enters pools .can be slippy Or non slip stripes. Seen many guest's fall .fear one day may be bad for someone. Many thanks for Great holiday .George &JIM

Daniel Klosowski

After a stressful situation with our hotel, I felt I had to leave this review. We were told it would be easy to arrange a taxi and that one had been booked for us, but unfortunately it never arrived. We were standing near the hotel with my son, who urgently needed to use the toilet, so I decided to ask if we could use the facilities. My first impression was “wow” — the hotel looks beautiful, elegant and clearly cares about making a great first impression. I asked a member of staff if my son could use the toilet, and without any hesitation or unnecessary questions, he immediately said it was absolutely fine. The bathroom was spotless and beautifully maintained. After waiting around 20 minutes, we realised we needed help with our situation, so we asked again. Once more, the staff were exceptional. Even though I wasn’t a guest staying at the hotel, they immediately helped us without any silly comments or making us feel uncomfortable. I would really like to thank the staff who were working around 3:30pm on Tuesday, 26th May. Unfortunately, we were stressed and in a rush at the time, so I didn’t leave a tip, but I can honestly say that next time this hotel will be my first choice. Even though I wasn’t a customer, they showed real class and kindness. I run a business myself and I understand how powerful reviews can be on the internet, so I wanted to leave this review because I wasn’t able to thank them properly at the time.

Michael Dexter

This is certainly one of, if not THE best hotel in Benidorm. Rooms were comfortable and cleaned daily, breakfast was excellent - amongst the best in any hotel I've stayed in worldwide. Staff were all friendly and helpful without exception. Communal areas are very tasteful and spotless. No reserving sunbeds rules are enforced too. I cannot pick a single fault with this hotel, sure it's clientele tend to be on the older side, that is not a bad thing, because elderly people appreciate quality, and this hotel is just that - Quality!

Diane Hutchinson

Very friendly and helpful staff, there are pool attendants and they find you beds and umbrellas, no need to worry about getting a sunbed, nothing was too much trouble. The hotel is well maintained and so clean. Would definitely go back again. Thank you to everyone who made out stay there special.

Gary

a beautifull place throughout. faultless. the food was amazing, with friendly staff every time. the entertainment area is fantastic. sharleen does a great job. the backdrop on the stage is a great feature. 100 % all the way, interesting reading the history of the hotel as well. ( dont agree with people using 2 sunbeds on top of each other! twice we tried and there wasnt any available. but with at least 20 people using 2 at once. in my opinion this should be stoped)