Hotel LIVVO Koala Garden

Jessica Bassnett

We’ve just returned from a week at Livvo, whilst the rooms were nice this is not a 4 star, the hotel’s facilities are very outdated, there is one pool bar that is small, the self service drinks machines are often empty/turned off. Considering it was “family friendly” they had no pouches available for younger children, not enough high chairs ect, 1 machine available for hot water (not after 11pm)- we were on the other side of the complex so constantly had to go to the other side for water (even water for the kettle). Most, if not all, sunbeds were reserved from 8am onwards despite signs saying “strictly forbidden” but no staff members take the towels off. Entertainment was seriously lacking and samesy with a god awful mini disco with the EXACT SAME songs/routine every night (and it took us asking the manager TWICE for the schedule). We also had to ask TWICE for our room to be cleaned as it was left for 4 days and then suddenly changed every day. Infant the facilities were quite dirty and we didn’t see the restaurant floor be mopped even once- even first thing in the morning it looked just as dirty as the previous evening. I’m all for less food wastage but the meals were very samesy and if there were leftovers it was used the next day I.e dry chicken now in a curry. Unused bread now hard, stale garlic bread. Pastries now left dry by the snack bar and so on. The fresh meat grilling was often raw (on 2 out of 4 occasions for me personally) so we had to be very careful what we fed our 9 month old. Luckily we took pouches and then he nibbles on cucumber and melon. If you want a cheap “burger and chips” holiday you’ll enjoy but if you want something a bit more 4 star I would research other hotels. We personally think for the price we paid it really wasn’t worth it.

Tanya Turner

We’ve just returned from livvo koala, Long read but here’s my review. The hotel rooms were lovely, spacious, and very well equipped. Our apartment-style accommodation had a separate living room and bedroom, both with their own TVs, plus a balcony. The bathroom was excellent, with a separate shower and bath, and I particularly liked that the hotel used refillable hand soap and shower gel dispensers rather than single-use plastics. The food throughout our stay was very good with plenty of variety. The main restaurant offered freshly made pizzas, Spanish dishes, a great salad bar, soups, and a good selection of desserts. The snack bar was also excellent, serving hot dogs, burgers, pizza, and salads throughout the day. The pool bar was one of the highlights. It offered all the favourite fizzy drinks, a slushy machine, coffee machine, and water dispenser, all available on a self-service basis. The bartender was fantastic, and the all-inclusive package included cider, beer, wine, and cocktails. There were also snacks available during the day, including nachos and pastries, with peanuts served in the evening. The entertainment team truly made the holiday special. During the day they regularly walked around inviting guests to join in activities, creating a fun and friendly atmosphere. There was something for everyone, from relaxed games such as bingo and dice games to more active options including darts, archery, bowls, and bowling. Everyone was encouraged to join in, regardless of age or ability. Evening entertainment was equally impressive, with a mini disco for children followed by professional shows in a lovely open-air setting. The entertainment team were outstanding throughout our stay and worked incredibly hard to keep everyone entertained. The hotel itself is spread across different zones, each with its own pool area. There were plenty of sunbeds available and lots of space, so it never felt overcrowded. The location was also ideal for exploring. We visited the water park using the hotel’s free bus service and took a taxi back for under €10. We also visited the beach by bus and again returned by taxi for less than €10. On Saturday, we enjoyed visiting the market in Playa del Inglés, which had a great atmosphere and plenty of stalls to browse. A return taxi journey cost less than €20.

joe Carroll

Currently staring her from the 30th-8th. We staying in pool zone one. Have to knock points off as cleaners only cleaned our room once, didn’t change the bed with stains on it and didn’t sweep the floor ect. However rooms are huge and bathrooms too. Other than that staff were friendly and are nice if you’re nice. (No issues with languages- English people say there is but they’re picky and annoying) Food was okay-mid range food but slightly repetitive if you only like certain things, don’t go if you’re a picky eater. Location wise everything is so far away, however we knew this pre booking so local busses and €6 euro taxi to the centre so not what people are saying. All inclusive drinks are good, snack bars bit outdated and around the pool areas need a bit of TLC. Overall the worst thing was the loud crying kids that had parents with a pea brain. Can’t lie that’s just brits abroad tho so you can’t complain too much. Trying to get a subbed when a family of 15 is around the small pool with 5 kids is quite annoying even tho signs state no reservation on pool beds, this didn’t seem to be enforced. Good holiday overall just a slight bit of work needs doing.

Catherine Bain

Rooms are spacious and being renovated. Food varied, good breakfast choices, lunch options maybe better than dinner. Snack lunch pizza and burgers by the pool the best and lovely chef! Three pools are 1.5m/2m deep lifeguards on duty. Sunbeds plentiful for early July. Entertainment was poor, holiday makers entertaining holiday makers. Not much for kids to do daytime just 2 table tennis tables, no courts etc. This complex is isolated so taxi's (€7) are the option to visit Playa del Ingles or Meloneres. Palmitos animal park was a trip well worth doing. We love GC but will not return to this area as it's too isolated. We made the most of our stay but would rate it more a 3* than 4*.

A Ireland

Still here now day 4, day 3 my grandchild got locked in a toilet, staff unable to get her out and attempted to open the lock with a butter knife on x3 occasions, maids do not bring fresh bath towels to the room. You have to get you own water for the kettle, even though there are fridges in the apartment. Entertainment has been the same every night since arrival. No TUI rep available, This is not a 4 star all inclusive hotel