Hotel Palma Bellver Affiliated by Melia

Holly Blake

We stayed in room 1325 which was definitely one of the biggest premium sea view rooms. Any room ending in …25 will be the same I think. Good views and quiet. Room and hallways were dated in terms of decor but ok. Breakfast was only ok. No omelette station and the coffee wasn’t great. Seemed that there was a mix of office workers there for meetings Monday - Thursday then groups of lads (golf and stag groups) there over the weekend which gave a slightly rowdy atmosphere. The terrace / pool area wasn’t big enough for the number of guests and sun loungers were all typically used or reserved by 10.30am most days so need to get in early. Staff and service was ok. Some staff were lovely and some were a little less so.

Madina Roheen

We had a wonderful stay at this hotel and were very impressed with everything. The hotel is beautiful, very clean, and well maintained. We would especially like to thank Augusto for his outstanding service. He was always kind, professional, and very helpful. He made us feel welcome from the moment we arrived and was always willing to assist us with anything we needed. Thanks to Augusto and the entire team, we had a fantastic experience. We highly recommend this hotel and would be happy to stay here again in the future. Thank you for a great stay! 😊

Suzy

Great hotel with nice views across the harbour. We booked a nicer sea view room. Rooms were a bit dated but were comfortable with all we need. Safe easy to use / shower was great Bed was huge and comfortable Air-conditioning we couldnt find at first but was next to bed and dead easy to use. Breakfast was nice woth lots of options everyday suiting alot of people. Pool was nice, on a busy road so expect road nose but ur up off the street. No parking was offered we hired a car and had pay 24 euro a night in the parking next to it. (Star off as could of had a reduced rate for hotel customers as there seemed to be s hotel part of the parking) Location near lots cute restaurants and bars in Santa Catalina within walking distance

Scott Pickering

I would like to express my disappointment with the way our late check-out request has been handled. Yesterday, we came to reception to ask about a late check-out as we have a flight at 11:00pm this evening. We explained this to the receptionist, who told us to return this morning as late check-outs would be arranged then. However, when we returned this morning, we were immediately told that a late check-out was not possible, without any discussion or attempt to help. This was particularly frustrating as there was a list at reception showing around 20 rooms that had been granted late check-outs, so it was clearly being offered to other guests. In addition, we had emailed the hotel several times requesting a late check-out due to our late flight, but we never received any response to those emails. We understand that late check-out cannot always be guaranteed, but the lack of communication, the conflicting information from reception, and the complete absence of any effort to assist us has been very disappointing. I would appreciate an explanation as to why our request was handled in this way and why our emails were ignored. We expected a much better level of customer service. Thanks, Scott

Stuart Ellis

Stayed here for a long weekend...Thank God it was not a week!! Lest start with the few positives. Staff very friendly and Helpful. Reception area very spacious and clean. Rooms are acceptable, some people say the beds hard.. but they were fine for us. Pool area was ok while we were there, plenty of sun beds, however I would imagine in high season they will all be full. Now the bad. Breakfast (Buffet style) as we would normally expect, HOWEVER the 'HOT' selection was only tepid at best, and they did not 're fill' the items as they ran out very quickly, found I had to eat my scrambled egg and toast.. then go back for some bacon later. The BIG surprise was the evening meal, we were expecting buffet? NO there was a menu (you could choose a Starter, Main and Pudding. The selection was VERY VERY Limited, there were only 3 Puddings. Our 2nd night Dinner was spoilt by a group of 12/14 men who sat at a table in the dining area/bar (tis is the only bar) and got very drunk and loud. Our room was on the side of the hotel above a set of steps, and despite being on a top floor were woken in the early hours every night from the noise out side. If you want a short stay here just go B&B. for us if we won a free holiday back here I'd give it to my worst enemy!