JS Alcudi Mar

Miroslava Belesova

Hotel is okay, good location, just 3min walk from the beach and bus stop. Rooms are basic, which is not a problem but cleanliness could be improved. However we had room with view which was really nice and public areas of the hotel are nice as well. Staff is great. There is large variety of food. Only we had a little issue with gluten free options. We requested by email in advance, we got information that there is a gluten free separate buffet. Turns out, it wasn't and we were waiting every morning quite long time only for GF bread . Please be aware there is no smoking allowed on the outside tables by the pool. But in general we had nice stay 🙂

Wonderslust

Rooms: small hotel rooms with balcony Service: friendly helpfull staff, also very kind to kids Pool: nice restfull pool, only bad thing, people put a towel and never appear Food (half board- breakfast and dinner): very good, every evening another kitchen Hygienic: perfect: clean rooms, daily cleaning and if it is neccasary new towels Bad part: rooms are too hot when sleeping. Been warned if keep the balcony door open can get caught by mosquito's. Air conditioning was very fanny, so we all caught a cold, even on the lowest setting of the air conditioning.

Tse Cherry

Lucas (front desk staff), u are the best, ur smiling and service are so amazing. I will recommend to my friends and of course, I would love to stay if we visit Alcúdia again.

Loredana Ioana

We stayed here last week and had a wonderful experience! Honestly, I don't understand the negative reviews, this hotel truly doesn't deserve them. The staff were incredibly kind and empathetic. Anytime we had a question or request, they were happy to help. Everyone we encountered, from the reception team to the lovely housekeeping ladies, was warm and welcoming. We've stayed in other hotels before, but here we enjoyed the best and most varied food we've ever had. Even when we arrived late, they made sure there was food waiting for us. The beach is right in front of the hotel, just across a small road, and it's absolutely beautiful, with soft sand and clear water. We felt completely at home during our stay and will definitely be coming back!

slimani mehdi

We stayed at this hotel in July 2025. The air conditioning in our room was not working, even though the heat was unbearable. With 10 month old baby suffering from the high temperature, the situation quickly became unbearable. It was a real nightmare. What was even more shocking is that no one informed us about this issue earlier during the day. We were then offered a lower category room, facing the parking lot, next to the reception, with a bad smell and insects. When we asked for compensation for the difference between the room we had originally booked (with a sea view) and the one we were given clearly of much lower quality, we were simply offered a drink worth €7, which was truly shameful. The manager was extremely rude and dismissive. I sent a detailed complaint to the hotel right after we left, but to this day, I have received no response, despite the seriousness of the inconvenience we experienced.Customer service is non-existent when there is a problem, and there is a clear lack of respect and concern for guests’ well-being. Very disappointed. I do not recommend this hotel.