JS Palma Stay

Brian Swann

I love this hotel- I've stayed here 4 times now, but if I'm honest - nothing changes. It's a great location with good transport links. Rooms are clean, tidy & all you'd need for a vacation but the staff are tired and mostly miserable. I met two staff members that smiled in the 7 days I was there - Betty on overnight reception and one of the kitchen staff on the breakfast buffet. Everyone else seemed tired, depressed and broken. We asked about extending our stay by 2 days and were told to come back the next day for 4 days in a row - in the end, we gave up and we just went to another hotel. Even the manager, sat in her office at the back looked really unapproachable and totally disinterested staring blankly at a spreadsheet on her screen. The food at breakfast was nice but we couldn't ever get a table at the empty restaurant in the evening for some reason (again, like the staff didn't want to work?). Such a shame because I loved this place but it's not as great as it used to be. And I mention this every time but for an adult only hotel - the pool closes way before sunset and the poolside bar closes even earlier. It's nice to escape the kids, but with everything closing so early - we have to leave the hotel anyway! Lol. Visited July 2026 (4th visit).

T Shears

This was our 3rd time at this hotel. Very clean, the food is very good, beds are comfortable, the staff are super friendly and helpful. We were there during the power cut. I believe it affected most of the island. The manager and her staff were amazing, and did whatever they could to help, but given that their was no power or water supply, they were obviously limited as to what they could do. I have to say that I was shocked hearing some of the guests being very rude and in some cases very threatening and confrontational to the staff. It wasn't the staff's fault for the power cut. Im not sure what those people, who were complaining, expected during a power cut? We will definitely be returning to this hotel and highly recommend it for its cleanliness, friendly staff, 7 mins taxi from the airport, close to bus routes, the beach and many bars and restaurants. Yes, you can hear the planes taking off but you really dont notice them after a while. Thank you to the manager and all the staff for working so hard during g a very difficult time. See you soon

Vivien Kramer

We stayed here on our mini vacation! The location is top notch. Not even 10 minutes from the airport, the facilities are amazing: pool with a swim up bar, amazing breakfast buffet, comfortable beds, beautiful Spa area, an outside jacuzzi and air conditioning in the rooms! The staff is super friendly! Timur at the bar prepared every drinks to perfection and Betty from the reception is always super friendly and accommodating! And yes, you do hear some planes every once in a while but it didn’t bother us! We’re excited to come back for our next trip!

B Sweeney

This adults only hotel and facilities are very good. Clean rooms, good selection of restaurant food with friendly staff. Literally 10 minutes drive from the airport which means there’s a degree of landing and take-off noise but nothing disturbingly so. We had a room in the block to the right of reception (there’s 1 either side) which wasn’t great from a point of view of floor space. We didn’t have much storage for suitcases + wardrobe and general storage space wasn’t great at all. The shower room was very good. Beds were very comfortable and thanks to the room maids for doing such a great job. Restaurants are all around within 5 - 10 minutes walk. There’s a decent sized supermarket at the end of the street. Would certainly recommend this hotel and wouldn’t hesitate to stay here again.

Ali Kamkar

I stayed at JS Palma Stay Hotel for 4 days, from 24th to 28th June, and had a wonderful experience. The hotel was excellent, with great service, a lovely atmosphere, and friendly staff. I would especially like to thank Eva at reception for her kindness, professionalism, and help throughout my stay. She was always welcoming and made everything easy. A special mention also goes to Adriana in the restaurant, who was very friendly and provided great service. She effort and positive attitude really added to my experience. Thank you to the whole team for making my stay so enjoyable. I would highly recommend JS Palma Stay Hotel and hope to visit again.