Kadikale Resort

sachu tomy

5/5 Stars – Pure Aegean Magic! My stay at Kadikale Resort in Turgutreis, Bodrum was absolute bliss, defined by its breathtaking hillside location, stunning panoramic Aegean views, and genuine Mediterranean hospitality. From relaxing on the private sunbathing piers by the crystal-clear sea and enjoying the fantastic variety at the all-inclusive buffet to taking in the lively daily activities hosted by the incredible animation team (especially Pipo, Mario, and Mike), every detail made for an unforgettable trip. The grounds are spotlessly clean, the pools and slides are top-notch, and the romantic setting at the La Bella à la carte restaurant was a highlight. If you don't mind a few scenic hillside steps, it offers incredible value, heartwarming service, and non-stop ocean views—I’m already planning my next return!

Brixhilda Imeri

We stayed at Kadikale Resort for 7 days and 6 nights, and overall the experience was good, though there were a few things I would improve. When we arrived, reception gave us a room overlooking the garbage containers, even though we had booked a garden view. When we raised the issue, the girl working at reception was arrogant and told us we had to sort it out ourselves with the agency we booked through. We contacted the agency, which then spoke with the front desk manager, and in the end they changed our room to the one we had actually booked. Still, there was not a single apology for the situation. Since our flight was at midnight, we requested a late check-out and were charged 50 euros for it, a price I found quite high. On top of that, they only gave us the card payment receipt and no official invoice for the service, so we had no way to verify that it truly cost 50 euros. The food was okay, but nothing impressive, especially for a 5-star hotel. The waiters in the restaurant were polite and attentive. However, the service at the snack bar was scandalous. The staff would act as if they didn't see you when it was time to take your order, perhaps because they were hoping you would leave a tip. The environment was nice and clean. The room was cleaned every day and the towels were changed regularly. The animation team was fantastic — Mike, Tito, Pipo, Mario and the others (sorry I don't remember all the names). The activities were well organized and the staff were very friendly. Overall, everything was fine. The main things I would change are the arrogant attitude of the reception staff and the poor service at the snack bar.

Eleni

It's deffo not 5 star , I would say 4, but the whole experience was lovely.. Hard working teams that trying their best even tho they re doing 12h shifts and are there every single day! Beautiful location, amazing views and ppl that each one of them in their own unique way made that holiday unforgettable!! Deffo an amazing holiday as you also have many things that you can do, and to all the reviewers who complain about the staff remember a little kindness goes a long way...

Ірина Кузуб

Overall, our experience at this hotel was disappointing, despite the beautiful sea, lovely natural surroundings, and very friendly bar, restaurant, and housekeeping staff. Beach: There are not enough sun loungers. Guests reserve them with towels the night before, and the management does nothing to control this. Finding an available lounger after breakfast is nearly impossible. Litter left behind after evening activities is scattered across the beach and even ends up in the sea. The pier is old and unsafe, with rotten and broken wooden boards and exposed rusty nails. Beach towels are only available from 9:00 AM, meaning that guests who finish breakfast at 7:30 AM have to wait a long time before heading to the beach. Smoking: There are no designated smoking areas. People smoke everywhere, including right next to children. Cigarette butts are extinguished and left directly beside sun loungers. The constant smell of cigarette smoke is extremely unpleasant, and the management makes no effort to address the issue. Please introduce designated smoking areas on the beach and respect other guests’ right to breathe clean air! Food: You certainly won’t go hungry at the main restaurant, but the menu is extremely repetitive, with almost the same dishes served every day. By the end of the stay, the food becomes tiresome. The à la carte restaurant was particularly disappointing. Although the setting is beautiful and the service is pleasant, the food is essentially identical to what is served at the main buffet. The only noticeable additions were a few tiny shrimp in an unidentifiable sauce and some fried calamari rings. Rooms: The rooms are outdated and poorly maintained. They are located at the equivalent of the third or fourth floor, making access inconvenient. Bathroom amenities are limited to liquid soap by the sink and in the shower. No slippers are provided. During our entire eight-day stay, the bed linen was never changed, and the bathroom sink was not cleaned even once. Housekeeping is inadequate, and drinking water is not replenished when it runs out, so guests have to take care of these things themselves. Internet: Wi-Fi is practically nonexistent throughout the property, including at reception! Noise: The evening entertainment starts at 10:00 PM, making this hotel unsuitable for anyone hoping to enjoy a quiet evening or go to bed early. In addition, at 5:40 AM, a very loud call to prayer can be heard from the nearby mosque. Even closing the balcony door does not help. In summary: The hotel benefits from a beautiful natural setting, a lovely sea, and genuinely friendly staff. Unfortunately, the poor maintenance, lack of cleanliness, inadequate facilities, and lack of effective management significantly undermine the overall guest experience. Substantial improvements are needed before this hotel can offer a truly comfortable and enjoyable stay.

Elvis Azisova

We had a very disappointing experience at the hotel’s spa. We purchased a couples massage advertised as 55 minutes, but the massages lasted only around 40 minutes. When we raised this with the spa manager, İbrahim, and asked for a refund for the service we did not receive, the situation was handled very poorly. Rather than simply acknowledging the issue and offering a reasonable solution, he dismissed our complaint and suggested that we were making an issue out of “five minutes.” It was actually around 15 minutes. He later called us after we had left and admitted that he had spoken with the staff and that they had ended the massages earlier than they were supposed to. However, instead of offering a refund for the missing time, he offered two complimentary massage sessions, which we declined as we did not want to return. The issue is not about the money. It is about receiving the service we paid for and how a legitimate complaint was handled afterwards. The hotel itself is not the subject of this review — our experience with the SPA and its management is. If you are staying at the hotel and considering using the spa, I would personally be very cautious. İbrahim may be a nice person, but based on our experience, he seriously needs to improve how he handles customer complaints and manages the spa.