Serita Beach Hotel

Charaf

We are so disappointed about this hotel, we booked a bungalow but they decided to give us a room we didn’t want in a flour still not yet finished with painting…after many tentative they said go see this bungalow if u like. Wel all rooms were not clean at all.so we asked if they could clean again cause I’m allergic en have a baby of 6 mounts.i hope we can forget about this an still enjoy our vacation who needs to start today.

Roxana Elena

We have travelled extensively around the world and stayed in many hotels of different standards, but in our opinion this was the most disappointing experience we have had — and it certainly did not meet what we would reasonably expect from a hotel advertised as 5 stars. Before arrival, we phoned the hotel to ask about the possibility of early check-in. We were told that we could only request this upon arrival. When we arrived at around 4:00 AM, we were not given a room until 11:00 AM and, as a result, we had to rest on the sofas in the lobby. From our perspective, this did not reflect the service level of a 5-star property. During the stay, we personally experienced several issues: The food, in our view, was tasteless and offered very little variety. At breakfast, we even found eggshells in one of the meals. The towels we received were ripped, and the bathroom fixtures appeared heavily marked with limescale. The television in our room was not working. A staff member attempted to repair it but was unable to resolve the issue. When I tried to take a small plate of sweets to the room, I was stopped by a waiter in a way that I personally found rude. In general, we felt that the staff did not show much care for guests. One staff member even told us that management was aware of these issues but did not act on them. At the end of our stay, we requested a late check-out because our flight was at 23:00. We waited several hours for an answer and were eventually refused. The only option suggested was to use the toilets to change before the flight, which, in our opinion, did not respect basic comfort and dignity. Overall, based on our experience, this hotel did not meet the standards we associate with a 5-star establishment, and for these reasons, we would not recommend it to other travellers.

Jacek Raubo

A pretty good place for a family vacation in Greece. The rooms are spacious and clean; I had a two-room cottage, not the hotel section. Daily cleaning was very efficient. The food was extensive and, above all, delicious. Pancakes are available by the pool, as well as other buffet dishes, including delicious pita bread. The hotel's location right by the sea adds to its charm and allows for a morning jog in excellent conditions. The outdoor gym is a bit worn out, but you can still get in a workout in the morning. The service was very friendly and efficient. The only thing you can smile about is getting on the balcony for a meal. A big plus is the entertainment team; they were great with both children and adults. The pools are also good, especially for children, and even in August, they weren't crowded at all. There's a waterslide for fun. The only drawback is the constant toleration of sunbeds being occupied the day before; this kind of attitude is a real plague.

Alona Mileshko

If you like to start your day with a real coffee - look elsewhere. Here, “coffee” means instant powder from a machine. If you insist on something closer to the real deal, you’ll need to wait until 10:00, pay extra, and still get a capsule. The dream of every espresso lover. Cleaning is done in a very unique way: they simply skip the floor. Sand stays as a permanent feature, so you can keep that authentic beach vibe even indoors. As a bonus, we received an ashtray full of cigarettes that weren’t ours. Truly personalized service. The food? Plenty of variety, but the quality is… questionable. Pork finds its way into almost every dish, even salads where its presence is a complete mystery. Not that I have issues with pork. Drinks and snacks at the bar are at the lowest possible level (think “beach kiosk chic”). But hey, the poolside crepes were actually the culinary highlight. Thanks for that! And the towels… oh, the towels. Want one for the pool? You’ll need to leave a €10 deposit, show up at a specific time, and fetch it yourself. At least they didn’t ask us to drive into town, buy our own, and wash them too. Bottom line - we won’t be coming back. But we sure had a laugh.

Nico Nicholas

The rooms are outdated- the food is disgusting with very limited choices . The pool area does not have enough beds to accommodate the guests- staff some are helpful but some are extremely rude and unhelpful. Generally not very clean Very little is good about this place- think twice , nothing like the pictures!