SO Sofitel Mauritius

Yuliya Zhydyk

Our stay at the hotel was fantastic, we liked absolutely everything. The hotel itself is located along the beach, the hotel area is all planted with various greenery, you can hear the sound of the ocean and the singing of exotic birds. Our room was quite spacious, it had everything you need for relaxation: a comfortable bed, a very comfortable mattress and pillow, a large double blanket. Terrace with sun loungers, outdoor shower and bathtub, coffee maker and minibar with drinks. The restaurant has food for all tastes, the choice is quite large, and the main thing is that everything is fresh and tasty. And SO SOFITEL has the most delicious cakes and pastries, they are unsurpassed. Right next to the restaurant is a bar with a pleasant interior and a fairly good selection of drinks, both alcoholic and non-alcoholic. But the highlight of this hotel is the staff who took care of us from the moment we entered the hotel and until we left. This is an incredibly well-trained team of professionals who made our vacation as comfortable and unforgettable as possible. Thank you all for your warm attitude and efforts to understand our Ukrainian language. Thank you to the senior hotel manager Mickael for everything he did for us, thank you very much to Ray for his help and kind heart, and thank you to the guys and girls from the restaurant, bar and reception for your professionalism and your sincere smiles. SO SOFITEL you are the best!!!!!

Youvna Seebaluck

Had an amazing stay. Very professional staff at the reception Mr Raj and the whole team including the bellboy, Mrs Jemmy from the bar and the restaurant team. Dinner buffet was great. The room was very nice and spacious. Will surely come again. Keep up the great job! The only negative point is that we couldn’t use the swimming pool on the day of arrival otherwise everything was perfect.

Jacob

We came from a 4 star hotel in the North of Mauritius, and decided to upgrade to this 5 star hotel. Sadly, I left the hotel feeling cheated and that this hotel is in no way a 5 star hotel experience. In our previous 4 star hotel, we had a dinner selection twice as big, and a lot more activities and comfort in our hotel rooms. With this hotel, I feel it was delivering the bare-minium needed, combined with an overall empty feeling. It also has a strange almost run-down feeling to it. Overall, I left feeling we paid for a 5 star hotel treatment, but in fact only got a 3 star hotel. Some of the staff was very nice, but even that cannot justify the price.

A B

Firstly not 5 star, more of 3/4 star. Clearly shortage of employees and many of them untrained and unfit for such a big hotel. One restaurant and one bar only, very empty property. Good for privacy, beautiful beach, windy, good spa. Housekeeping and reception staff need some training to be at a Sofitel Hotel. Good and humble chefs but limited food options. Would recommend another hotel at this price point. Beware of water, sharks there

Raajesh A

The Resort sits on a huge property on the beach. The rooms and spacious and neat with access to the beach from the back. This resort has its own private beach. But the resort is too far away from the city and seems to be isolated, need to hire a cab or rent a car just to get something to eat. Absolutely nothing around the resort. The food in the restaurant is not the best I would rate it 2/5. Tried few of their Pizza and pasta, was not happy. Not all of their staff are welcoming. Some of them give very vague answers whenever you ask them for help. Not appreciated at all.