The Pavilions Phuket

Sina

We came to The Pavilions Phuket with slightly cautious expectations, but we were very pleasantly surprised. The check-in experience was excellent, special thanks to Cher Em for the warm and professional welcome. The room is huge and features two bathrooms, which was a great bonus. The bed is very comfortable as well. While the interior design is a bit on the darker side for our taste, everything else about the room was truly great. One standout feature is the hotel app, which makes communication incredibly easy. You can chat directly with staff, request items like towels and water, or contact housekeeping, which is very convenient. The resort itself is quite large, so getting around by buggy is the norm. This worked very well for us; even at busy times, the longest we had to wait was around 10 minutes. The pool area is beautifully designed and a great place to relax. The drinks by the pool could use some improvement, and we did not try the food there. Breakfast exceeded our expectations, it was very tasty with a good selection. Overall, we had a wonderful stay and would definitely come back.

Jenny K

On arrival at The Pavilions, we were warmly welcomed by Louise. She was generous with her time, and the personal touch was much appreciated. Unfortunately, our room was not ready despite it being the official check-in time. We were told we would need to wait half an hour, which ultimately turned into an hour. While we were offered a complimentary drink during the wait, we would have much preferred to have had the room available on time. The following morning, we requested a late check-out to compensate for the delayed check-in, but it was disappointing that this could not be accommodated. The setting of the 360° bar was stunning, and we thoroughly enjoyed sunset drinks there. The room itself was very spacious, clean, and well equipped, and the buggy service around the hotel grounds was efficient and convenient.

Kate D

The ocean view villa was beautiful in every way, creating a private and intimate space in the middle of a large resort. All resort staff were lovely and attentive. The biggest challenge was planning around buggy availability, but the buggy’s are also a fun part of the experience. We had a beautiful stay here, thank you so much

Patryk Gronczewski

We stayed nine nights in a Spa Pavilion Villa and honestly loved everything about it. The villa was spacious, spotless and even nicer than in the photos. I got engaged here and the team (especially Ben!) helped me organise a private dinner by the water that turned out absolutely perfect. Everyone was friendly and easy to talk to, and the whole place had such a calm, White Lotus kind of vibe. Great cocktails at 360 Bar too - we’ll definitely be back.

John

We stayed at the Ocean view villa. Totally amazing place. Huge pool area with nice sea views and sun sets. Free espresso, water, tea and plenty of amenities. We booked directly with them so we had some nice perks included. Fantastic breakfast as well. So cozy and romantic setting. Everything was spectacular from start to finish. Thanks!