Voco Dubai The Palm

Borbala Tuza

It is a brilliant hotel, with great beach location. Breakfast team is very helpful, attentive, they will treat you like royalty. Special thanks to Shorjeel, Bhumi and Hara, who are serving us at the table, remembering where we like to sit, and which coffee we drink each morning. It makes a huge difference, so thank you for that. Thanks to Vicas our housekeeper, our room is cleaned, towels refreshed every day. Thank you Vicas for looking after us the way you do. Very much appreciated 🙏

Michela Caroli

We spent a week during Christmas holidays with our family at this small, elegant, and refined hotel, ideally located for enjoying both the beach and the city. The area can be noisy in the evenings, as there are several nightclubs along the seafront that stay open until late. The rooms are clean and offer a beautiful sea view. I do not recommend booking a room for three adults, as the third bed is inadequate, and the proposed upgrade still includes a folding bed as an extra bed. The staff are kind, professional, and warm, although sometimes they lack punctuality and efficiency. The food at the restaurant is of excellent quality, with an à la carte menu; however, full board is not recommended due to the limited variety of the menu. The beach is comfortable, never too crowded, and the staff are extremely helpful. We would especially like to thank Roni and Bedan for their care and kindness. The pool is small but offers a breathtaking view of the bay and incredible sunsets. Overall, it is an excellent place for those looking for comfort in a friendly and family-oriented atmosphere.

Fraser Brown

Amazing service from Sushi and Ei who were extremely helpful and gave fantastic service. They looked after us so well we went back 3 times for our evening meal during the week we were in Dubai . The food was superb and service and value too. I highly recommend this place to eat and these two staff members made all the difference! Huge thanks for making our holiday meals special!

Haris Mahmood

I had a fantastic stay at this hotel, made truly memorable by the exceptional service from Surendra, Prashanth, and Amelie. From check-in to departure, they went above and beyond to ensure everything was perfect. Their professionalism, warmth, and genuine care stood out and made me feel incredibly welcome. Every request was handled quickly and thoughtfully, and their attention to detail made a real difference throughout my stay. The rooms were spotless, the atmosphere was relaxing, and the overall experience reflected a very high standard of hospitality. Special thanks to Surendra, Prashanth, and Amelie for their outstanding service — they are a real credit to the hotel. I would highly recommend this hotel and would gladly return.

Royal Khadka

I had a very pleasant stay at voco. The staff were friendly, professional, and always ready to help. The restaurant food was tasty and well presented, and the service was smooth. Housekeeping and cleaning staff did a great job—the rooms and common areas were always clean and fresh. The pool area is beautiful, with a nice view, and the lifeguard was attentive and ensured everyone’s safety. Special thanks to Security Officer Pinki for her kindness, helpful attitude, and excellent support. She is very polite, active, and knowledgeable. Overall, a great experience and I would happily recommend voco.