Wyndham Alltra Playa del Carmen, Adults Only All-Inclusive

Emily Giesbrecht

Beautiful location, very close to shopping, restaurants, ferries, and right across the street from a beautiful beach. The resort itself isn’t on the best beach for swimming, but the pool is big and the beach is less than a 5 minute walk. The food at the resort is incredible. Everything we ate at the buffet was delicious, the cafe and the restaurants were also wonderful and included in the price of the all inclusive. Staff were very friendly and helpful. We traveled from Canada and we did find that the front desk was a bit difficult to reach by phone before we arrived, but it was doable through the Wyndham main number. The resort was always very clean and well maintained. Our room was spotless when we arrived. Overall a very good experience, would highly recommend!!!

Nicole Ewing

The entertainment team has been phenomenal. David, Carlos and Jenica have made our week so fun! Great mix of participation without being obnoxious. One of the best teams we've seen in a while (and we do one or two all inclusives a year) Bar staff is super responsive. Huge thanks to Jaime and Sebastian! They increased our enjoyment of this resort and are invaluable assets. We got a great deal on a standard room so knew what we were getting into (and we're hardly in the room) but the room is incredibly dark, think inside cabin on a cruise ship. Our relatives have a balcony room and the difference is significant. Definitely the worst room we've stayed in at an all inclusive. However housekeeping was great, room was clean, bed was comfy just dim lighting, no windows that you can open and small. If you come here complaining about the beach you've read zero reviews. There is minimal beach and what chairs they have at the north beach, near the beach bar, none have umbrellas. However they probably have 40-50 chairs out there so it's not non-existent. Sargassum in this area is heavy right now so no swimming in the water at this time. Would come back for the staff. Had a great week

Eric Farrar

I stayed at the Wyndham Alltra Playa del Carmen Adults Only and honestly came away with mixed feelings — but I’d still consider staying again because the location carries this resort hard. The biggest selling point is absolutely where it’s located. You’re right in the middle of Playa del Carmen and can easily walk to shopping, restaurants, bars, nightlife, and the beach. If you’re someone who likes leaving the resort and exploring, this location is a huge advantage compared to larger Riviera Maya resorts where you feel isolated once you’re on property. The vibe of the resort was more relaxed and social than luxury. It didn’t feel overly rowdy or like a nonstop spring break party, but it also wasn’t super quiet either. It had a really good middle-ground energy where you could hang by the pool, have drinks, meet people, or just relax without feeling pressured into activities all day. The bartenders and staff were friendly, and the pool atmosphere was honestly one of the highlights of the trip for me. Now for the honest part — the food was probably the weakest area for me. Breakfast was consistently the best meal of the day and had a solid variety of options. Outside of breakfast, the buffet food was pretty average overall. Not terrible, but not something I found myself looking forward to either. To be completely fair, I never made it to the specialty restaurants because I kept getting too comfortable (and too drunk) at the pool during the day and never recovered in time for dinner plans, so that part is probably on me. 😂 The rooms themselves were actually good and comfortable. The beds were comfortable, the room size was solid, and I had no complaints there. The bathrooms, though, definitely felt more dated and could use updating compared to the rest of the room. The beach situation is probably the most misleading part if you only look at resort photos online. There isn’t really direct “walk straight onto the beach” access from the pool area like some people may expect. There’s a smaller sand/lounge area on property with chairs, but there’s a bush/vegetation barrier between that area and the actual beach. To get to the real beach and beach bar with the swings, I had to go out toward the front/side of the resort and walk around. Maybe there was another access point I missed, but it definitely wasn’t intuitive. The beach itself visually looks beautiful when you’re standing there looking out at the water — that classic turquoise Playa del Carmen color is absolutely there. But once you actually walk into the water, there were a lot of rocks, which made getting in a little rough in some spots. And unfortunately, when I visited, the seaweed situation was BAD. I know that depends heavily on the season and nature, not necessarily the resort itself, but it definitely impacted the beach experience during my stay. Overall, I think this resort is best for travelers who care more about location, walkability, social atmosphere, and having an easy fun vacation than having a super upscale luxury resort experience. If you’re expecting a perfect beachfront all-inclusive with amazing food and ultra-modern everything, you may leave disappointed. But if you want a reasonably priced adults-only resort in the heart of Playa del Carmen where you can relax, drink by the pool, and easily explore the area around you, Wyndham Alltra does that really well.

Jeen Alexandre (Seenca)

⭐⭐⭐⭐ I recently stayed at this resort for 5 days, and overall it was a very enjoyable experience. The property is beautiful, well-maintained, and offers a relaxing atmosphere — perfect for a short getaway. My room was comfortable and clean, with good amenities. Housekeeping did a great job throughout my stay, and the resort staff were friendly and welcoming. The environment felt peaceful and safe, which made the trip even better.The food was generally good, especially breakfast, which had plenty of options. The pool and beach areas were lovely, and there were enough activities to keep things interesting without feeling overwhelming. I appreciated that everything was easy to access and organized. Despite the small setbacks, the overall vibe, cleanliness, and scenery made this trip memorable. It’s a great option for anyone looking for comfort, relaxation, and quality time away.

Vinicius Ferreira

⭐☆☆☆☆ This was supposed to be a special wedding anniversary trip, but Wyndham Alltra Playa del Carmen has been one disappointment after another. Upon arrival, there was no parking available, and the hotel offered no alternative solution whatsoever. Guests arriving by car are simply left to figure it out themselves. The property itself appears poorly maintained. The elevators were out of service, and the main pool had a large amount of floating grass, debris, and organic matter on the water surface. The cleanliness standards were far below what I would expect from a resort carrying the Wyndham name. The atmosphere around the pool was also unpleasant. There was zero visible supervision or enforcement of basic guest conduct, resulting in behavior that made the area feel uncomfortable and far from the relaxing resort experience being advertised. The staff’s attitude made things even worse. During check-in and throughout the stay, I encountered employees who seemed uninterested in helping and, at times, openly dismissive. What shocked me most was finding what appeared to be an exposed electrical fixture/open power source near the pool area. Whether temporary or permanent, this is something that should never be present in a guest recreation area. As a Wyndham Rewards Diamond member, I expected at least a minimum level of recognition and customer care. Instead, my concerns were ignored. If this is how a loyal member is treated, I can only imagine the experience of guests without status. To make matters worse, when I contacted Wyndham Rewards, they informed me that they could not assist with issues involving the hotel and redirected me elsewhere, leaving me without any meaningful support. I have stayed at multiple Wyndham properties before, including Big Bear Lake, Los Angeles, Banff, and São Paulo. This property is by far the most disappointing experience I have had with the brand. I cannot recommend this hotel in its current condition. Honestly don’t book it and book a simple hostel, it’s just better.