AVANI Samui

Igor Gottwald

Our stay at this small vacation resort was arranged by a travel agency that put together a custom vacation for us. It turned out to be an excellent choice. We stayed in two villas with private pools. Even though the weather forecast isn’t usually ideal for this time of year, Koh Samui—and especially the southern part of the island—is a welcome exception. The weather couldn’t have been better: mostly sunny, with pleasant temperatures of around 30 °C. The attentive and friendly staff looked after us throughout our stay. The spacious rooms were kept spotlessly clean, as was the pool, and the regular menu was complemented by themed evenings such as BBQ nights and steak nights. I don’t know if it was because it was the off-season, but even though we occasionally met other hotel guests, most of the time it felt as if the staff was there just for us. It’s also great that breakfast is served from 6:30 a.m. It gets light very early here, and despite our packed schedule, we always had enough time to enjoy a relaxed breakfast before heading out on our early morning excursions. The food at the hotel was excellent, and although there were the occasional minor imperfections, nothing was significant enough to detract from our stay. After twelve wonderful days on Koh Samui, we’re leaving a place that has truly found a special place in our hearts, and we sincerely hope we’ll have the opportunity to return someday.

Elliott Griffin

This is a wonderful location, it was perfect for the stage my family including my wife and three teenage children were at in our holiday . We had enjoyed activity filled time in Bangkok and Chiang Mai and we were ready for relaxation. The standout of course are the staff just like most Thai people but these people like R, Diggy, Rain and others (sorry I can’t remember all their names were exceptional). It is a small complex but perfectly sized for the number of guests and the two pool areas provide privacy and luxury which you would normally only get with your own villa. The food menu is excellent and all the food we all ate was delicious and well presented. I’m sure I could say more but want to show my appreciation.

Ana’s guide

We had a pleasant stay at Avani+ Samui Resort, and the true highlight of this hotel was definitely the staff. Every single person we interacted with was kind, welcoming, caring, and genuinely amazing. They really elevated the entire experience and made us feel very comfortable throughout our stay. The room itself was beautiful, modern, and comfortable, with great amenities around the property. Since we stayed for 5 nights and unfortunately had rain almost nonstop for 4 of those days, we ended up spending a lot of time enjoying the pool, gym, and the pool/ping pong tables, which helped keep us entertained. That said, there are definitely areas that need improvement, especially for a hotel that markets itself as a 5-star resort. The shower pressure was inconsistent and quite weak, making it difficult to properly wash shampoo and conditioner out of our hair. The fixed shower head was also leaking and spraying water everywhere, so we mostly relied on the detachable shower head instead. The biggest disappointment was the food. We would strongly recommend skipping the breakfast, as it was very underwhelming the few times we tried it. The hotel restaurant in general was overpriced and unfortunately the food quality did not match the prices ( a bad cold cheeseburger and club sandwich were 1000 THB). After our first few meals, we ended up eating elsewhere for the rest of the trip. Do yourself a favor and drive 10–20 minutes to enjoy amazing local restaurants with far better food and prices. Overall, this felt more like a solid 4-star hotel rather than a true 5-star experience, but the exceptional staff really made the stay worthwhile.

benda jewelry

We made an honest mistake and booked the wrong hotel from the same chain. Before we even arrived, we contacted the hotel and explained that my partner only eats kosher food, and the other hotel was much closer to the kosher restaurants. We politely asked if they could transfer our reservation or at least consider a cancellation. Unfortunately, they refused without showing any willingness to help or even consider a solution. What hurt us the most was the attitude we received. During the conversation with the manager, we felt dismissed and even felt as if they were almost laughing at our situation instead of showing empathy. What makes this even more disappointing is that just before arriving here, we stayed at Kupu Kupu Phangan Beach Villas & Spa, and the experience there was absolutely amazing. Every single request we had was met with kindness and genuine care. Not only did the staff happily help us with everything we needed, they even went out of their way to suggest additional solutions and make our stay even better. That level of hospitality is exactly what we expected from this hotel as well. We understand that hotels have policies, and we weren’t asking for something unreasonable. We simply hoped for understanding, empathy, and an effort to help. Instead, we were left feeling disappointed, disrespected, and completely unsupported. The lack of care and customer service overshadowed our entire stay. Unfortunately, because of this experience, I would not stay here again and would not recommend this hotel.

Rocky A

Was all very good except the location. Hard to walk anywhere and is a 7/11 like a 20-30 minute walk away id say other than that the actual hotel was lovely. Brilliant rooms and the swimming pool and the bar were lovely. Great views over the south sea. The room villa was seriously amazing though and everyone was really nice