Mai Samui Beach Resort & Spa

Guy Ben Zion

Very disappointing and unsafe experience - stay away This hotel is extremely run down and dirty. We booked 5 rooms. When we arrived, we were given rooms and then moved to other rooms due to the smell of mold and renovations - and in the new rooms each room had a different serious problem. In one room there were exposed electrical wires. In another room, there was no hot water. In one room the toilet wouldn't flush. In another room, there were termites on the bed and their droppings fell on the mattress, which caused me to develop a rash on my chest and shoulders. The towels smelled bad. The swimming pool looked like a frog pond. The dining room was very dirty. The entire hotel is poorly maintained - everything is broken and outdated. The beach bar was the dirtiest I have seen in all 7 times I have visited Thailand. The mattress had brown stains on it. The curtains were stained. The balcony door wouldn't lock. The food was hostel standard at best. There were cobwebs on the ceiling. The water dispenser/path near the dining area was full of garbage. Everything is broken, old and not maintained at all. I highly recommend staying away from this hotel.

Trond Birk

- Architectural a very nice place where our room is situated at the poolside. - Nice big rooms with a lot of space. - As always in Thailand very polite and helpful service both at reception, restaurants and cleaning. - The beach was actually quite a disappointment with a lot of dead corals making it very hard to go into the ocean for a swim and the tide made the beach dissappear. The ocean was on the other hand very warm. - The breakfast restaurant was a bit too small and often we had to wait for a table.

Stefan Ene

We had a wonderful stay and a truly relaxing experience. Any small issues at the beginning were handled quickly and professionally, and the staff was always kind, attentive, and ready to help. The hotel has a beautiful and intimate private beach, with crystal-clear water, palm trees, a large shared swimming pool, and a beach bar. Everything is clean, peaceful, and very well maintained, making it ideal for couples and for anyone looking to relax. The location is excellent, just a few minutes from Four Seasons Resort Koh Samui. We also noticed that parts of the hotel have been beautifully renovated, and it’s clear that the team is continuously improving and refreshing the property with great care. The hotel also offers a gym and a spa area, which add extra comfort to the stay. The housekeeping service was excellent — our room was cleaned every day, towels were changed daily, and we were pleasantly surprised with lovely towel arrangements, different each day, which was a very nice touch. The breakfast buffet is excellent, with a wide variety of Thai and international dishes, and the staff is happy to prepare items on the spot. Room service is also very good, offering tasty food and a good selection. A very special thank you to NOK, who truly made our stay exceptional. She is extremely professional, kind, and attentive, always making sure everything is well taken care of. Her positive attitude and genuine care for guests really stand out. We highly recommend this hotel and will definitely return whenever we can — we’ve been coming back every year so far.

Lea Olsson

Super nice resort IF, you are looking for a quiet and relaxing stay! Hotel staff was great and friendly, the breakfast buffet was nice. It seemed as if they had some problem with the pools which made them look a bit sad, otherwise really nice. Recommend renting a scooter.

Priya RJ

Located about 10 minutes from Nathon pier this is a beautifully designed resort! The rooms are very inviting and warm and the pools are great too. Pros 1. Not as touristy/crowded as the east side of the island- serene view of the beach and horizon! 2. They have free shuttle service to and from the pier as well as Chaweng beach (where all the clubs and restaurants are). This is quite convenient as Grab is quite expensive on the island. 3. Comfortable and spacious rooms with balconies. Some of the rooms also have direct pool access too. 4. Room service is punctual and food at the restaurant is quite good! 5. Great for couples and families alike Cons 1 Not too many options with no-meat at their breakfast buffet although the lunch and dinner menu have sufficient vegetarian/no-meat options. Also, breakfast buffet was the same everyday of stay 2. The beach bar closes at 6, would be great if it closes slightly later