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Located In: Crete

Caramel, A Grecotel Resort To Live

Google Logo 4.8 Google reviews (618)
Best Price From €989pp
Apr 2026
€1149 pp
Bed & Breakfast
May 2026
€2269 pp
Bed & Breakfast
Jun 2026
€2309 pp
Bed & Breakfast
Jul 2026
€2819 pp
Bed & Breakfast
Aug 2026
€2839 pp
Bed & Breakfast
Sep 2026
€1779 pp
Bed & Breakfast
Oct 2026
€1889 pp
Bed & Breakfast
Up to 25% Off
Overview
Accommodation
Facilities
Dining
Meal-Plans
Offer Details
Hotel Reviews
More...
Overview

Overview

A getaway thats drenched in sunshine on the magnificent Greek island of Crete; Caramel is a dream beachfront getaway. A one-of-a-kind boutique resort, offering an exclusive collection of elegantly designed suites and luxurious villas. Here you ca...

A getaway thats drenched in sunshine on the magnificent Greek island of Crete; Caramel is a dream beachfront getaway. A one-of-a-kind boutique resort, offering an exclusive collection of elegantly designed suites and luxurious villas. Here you can spend indulgent hours relaxing on golden sands or plunge into the crystalline waters of the stunning swimming pool. This divine 5-star retreat also offers endless leisure options, irresistible cuisine and exquisite accommodation. All of this helps to ensure your stay at Caramel, A Grecotel Resort To Live is everything you dreamed it would be and much more.

Distance from the nearest beach

Caramel, A Grecotel Resort To Live is located next to the beach.

Distance from the airport

Heraklion Airport is approximately 75km away from the Caramel, A Grecotel Resort To Live.

Pools
Bar
Gym
Wifi
Spa
Kids Club
For Families
Click to read more
Accommodation
Caramel Junior Suite
  • Location: Main House, Atrium Wing, 1st & 2nd floor
  • View: Garden/Pool View
  • Size: Indoor: 40 sq.m., outdoor: 6–9 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults
  • Beds: One king size bed
  • Bath: One bathroom
  • Specials: Ample wardrobes, large-sized balcony in selected suites
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Espresso bar concept: Coffee Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV

Junior Suite Sea View
  • Location: Main House, 2nd floor, Prime Elevated Location
  • View: Sea View
  • Size: Indoor: 28–35 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults
  • Beds: One king size bed
  • Bath: One bathroom
  • Specials: Covered Balcony & Sun Terrace
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Espresso bar concept: Coffee Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV

Junior Suite Private Garden
  • Location: Main House, Ground floor
  • View: Garden View
  • Size: Indoor: 40 sq.m., outdoor: 7 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults + 1 child
  • Beds: One king size bed & 1 extra single bed
  • Bath: One bathroom
  • Specials: Private garden. A few steps away from the pool.
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Espresso bar concept: Coffee Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV

Deluxe Family Suite
  • Location: Main House, Atrium Wing, 1st & 2nd floor
  • View: Garden & Parking view
  • Size: Indoor: 50 sq.m., outdoor: 13–17 sq.m.
  • Layout: Open plan
  • Sleeps: 2 adults + 2 children
  • Beds: One king size bed & 2 extra single beds/sofa beds
  • Bath: One bathroom
  • Specials: Large balcony. Two marble bathrooms in selected suites.
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Espresso bar concept: Coffee Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV

Deluxe Bungalow Suite
  • Location: Garden Area, Ground & 1st floor
  • View: Garden view
  • Size: Indoor: 50–55 sq.m., outdoor: 3–9 sq.m.
  • Layout: 1 Bedroom with combined living room, open plan layout or sliding door option
  • Sleeps: 2 adults + 1 child
  • Beds: One king size bed & 1 extra single bed
  • Bath: One bathroom
  • Specials: Ample wardrobe
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept: Nespresso Machine with 2 complimentary pods per adult/day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFi
  • LCD TV

2-Bedroom Beach Villa Seafront
  • Mini-bar with international brands
  • Complimentary tea & coffee facilities
  • Nespresso bar concept in guest accommodation:
  • Nespresso Machine with 2 complimentary pods per adult/per day
  • In-room safe
  • Room service 24h, on request
  • Laundry services
  • Luxurious beds & linens
  • Hairdryer
  • Bathrobes & slippers
  • Deluxe bathroom amenities
  • Complimentary WiFI
  • LCD TV

Facilities

Facilities

  • Swimming Pool
  • Restaurant
  • Bar
  • Elixir Wellness Center Spa
  • Fitness room with Technogym cardio gym equipment
  • Kids club
  • Wi-Fi
  • 24h WhatsApp Concierge
  • Multilingual personnel
  • Table Tennis
  • Darts
  • Boccia
  • Extra charge: Professional motorized Watersports
  • Medical Services: 24hr Medical cover, Doctor on call (extra charges may apply depending on guests' travel insurance)
  • Car rental & motorbike rental at the Reception
  • Bus stop outside the Hotel
  • Taxi Service on request
  • Sunstores Market/Souvenir Shop
  • All major Credit Cards are accepted; ATM outside the hotel
  • Dogs that weigh up to 8kg are allowed in selected villas with private gardens. Restrictions apply (View pets policy at https://www.grecotel.com/pets-policy)
  • Room Service 24hrs at an extra charge on request.
Dining

Dining

Caramel The Restaurant

  • Mediterranean and international cuisine
  • Gourmet buffet and show cooking
  • Serves breakfast and dinner, buffet style
  • Reservations required

Gourmet À La Carte Restaurant

  • Contemporary Mediterranean cuisine
  • Signature fresh fish menu
  • Serves dinner, à la carte
  • Reservations required

Confetti Pool Lounge

  • Greek and international cuisine
  • Poolside dining
  • Serves light meals at lunchtime

The Panther Terrace

  • Light A la Carte meals
  • Serving evening meals
  • Reservations required

24-hour room service is also available.

Meal-Plans

Meal-Plans

Breakfast

  • A stunning variety of choices, ranging from the lavishness of American style buffet to the elegance of exclusive à la carte options with local delicacies. Early & Late breakfast as well as In-room breakfast services are available upon request.

Half Board

  • A well-tended half board concept offering a large variety of dishes and tastes in lavish breakfast and dinner buffets or choice of hotel’s a la carte restaurant with credit allowance of 20 € per adult & 10 € per child, reservation required. Available for Suite accommodation.

All Inclusive

  • Elevate your stay with The All Inclusive Option. Curated dining experiences, including buffets, a la carte restaurants, and a local Dine Out. Enjoy all day unlimited drinks and light snacks, cocktails, and refreshments served poolside or on the beach. For private moments of indulgence the room amenities include a daily-replenished minibar, espresso and tea facilities.

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Offer Details

Up to 25% Off

Up to 25% Off
Up to 25% Off when travelling between 25/04/2026 - 15/11/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.8 Google reviews (618)
Elena Pa
Our recent stay at Caramel Hotel was nothing short of exceptional! From the moment we arrived, the staff made us feel welcome with their genuine hospitality and readiness to respond to all our requests. Their friendly demeanor added to the warm and inviting atmosphere of the hotel. The calm vibes prevalent throughout the property created a perfect retreat from our busy lives. We particularly enjoyed the evening buffet, which was nothing less than a culinary delight. The spread was rich, diverse, and catered to all our tastes, making it a highlight of our stay. Another fantastic experience was the performance by a local band near the pool. Their music created an enjoyable ambiance, enhancing our relaxation as we lounged by the water. Additionally, our kids had a blast at Grecoland! The crew there was fantastic, providing fun activities that kept the children entertained, allowing us some much-needed downtime. Overall, our experience at Caramel Hotel was memorable, and we can't wait to return for another blissful getaway! Highly recommend for families and couples alike!
Tom Williams
This hotel is getting 5 stars primarily because of the amazing staff. Extremely attentive and helpful without ever seeking either over-baring or forced. They were super friendly and kind at all times. The gardening and pool areas are very well maintained and pretty. The rooms were highly stylish and nicely finished. Especially the marble bathrooms. Two small things- we did have a lot of ants in our room although they did come in many times a day to clear them up. They had however upgraded us to a massive house and the ants were in the downstairs which we had no need to utilize to it didn’t present a major problem. Also the aircon didn’t seem to do much but it wasn’t sweltering. Breakfast was high quality and generous and we enjoyed the lunch menu as well. Quite a few nice places to eat near by as well.
Sandy Pinto
We had the most amazing time at Caramel! From the moment we arrived, every single member of staff was so kind, friendly and helpful. The waiters were always smiling and nothing was ever too much for them. A huge thank you to Alex, the hotel manager, who was incredibly warm and welcoming with our whole family - he really made our stay feel extra special and relaxing. We would also love to thank the reception team and the cleaners, who were just as lovely and made everything feel effortless throughout our stay. It was our first time at Caramel but our second stay at a Grecotel, and honestly both experiences have been 5⭐️. It just makes us want to explore even more Grecotel hotels in the future. Thank you again to everyone at Caramel for such a lovely holiday - we left feeling happy, relaxed and already wanting to come back! Sandy, Sam & Liam 💙🤍
Alex G.
We have been to the Caramel four times now, and every time our expectations have been exceeded. The staff are very friendly, welcoming and attentive; absolutely committed to providing an excellent experience. Breakfast and dinner are of superior choice and quality, so we went for half-board this time and have no regrets. The hotel is child-friendly, and while it is not in any way noisy or annoying, expect a few little humans having a good time.
David Moxson
I stayed here in early September, and this hotel was absolutely filthy. Our room was infested with ants, and the smell of sewage was overwhelming. We paid nearly $600 per night. Multiple guests experienced the same issues. When our booking partner requested to cancel the reservation, Manager Maria refused to approve it. We were moved to another room that was even worse. One night we woke up covered in ants; another night, the odor was so unbearable we had to sleep outside. I uploaded a video of the ants and a photo of the sewage trucks outside our window, which did nothing to improve the smell. Other guests who stayed here a month earlier reported the same problems, so these issues are clearly ongoing. This was a terrible experience, and I strongly caution others against staying here. Despite a promise to take care of us, we were comped a couple drinks and rudely told to deal with it. Edit - After posting this review, we received a ~$400 credit against ~$1700 we paid for our three night stay. This credit was promised to us nearly 2 months ago but never executed. The Manager asked me to take down the review. I indicated I would not because that would not be fair representation of our experience.
More...

BEST PRICE FROM Flight & Hotel
€1149pp
Apr 2026
€1149pp
Bed & Breakfast
May 2026
€2269pp
Bed & Breakfast
Jun 2026
€2309pp
Bed & Breakfast
Jul 2026
€2819pp
Bed & Breakfast
Aug 2026
€2839pp
Bed & Breakfast
Sep 2026
€1779pp
Bed & Breakfast
Oct 2026
€1889pp
Bed & Breakfast

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