Gloria Palace San Agustín Thalasso & Hotel

Susan Morrison

The hotel surpassed all our expectations! Fabulous views, friendly, helpful staff, amazing cuisine, clean and comfortable rooms. Couldn’t fault it! We had originally booked car hire, but the hotel had everything we needed so car hire was unnecessary. It’s on a hill and is a pleasant walk down to the shops. For those like myself who aren’t good at climbing up hills, the taxi service, at the bottom of the hill near the shops, offers very cheap fares to get you back. We couldn’t recommend this hotel high enough! Brilliant stay. Thank you.

Anders Nygård

Went for a spa day at the Thalasso Therapy Centre. A nice and quiet indoors area with many pools and saunas/steam rooms etc. Had some trouble getting in to the different with the keycard but a very helpful guy assisted us everywhere. Good selection of cold and hot pools, ice showers, steam rooms, hammam, saunas, bubble baths etc. etc. Sunbeds were available both inside and outside. Had a couples massage which was ok, no complaints there. The buffet lunch was a bit disappointing in clean food selection, alot of mixed dishes that could be anything. Plenty of cakes/desserts if you want that for lunch. A plus for the pizza station which was actually made to order with good ingredients and not just childrens pizza with cheese. All in all a good, but not great experience. Would have expected more from the lunch.

Pavel Š.

I was a bit skeptical at first because I usually don’t enjoy staying in large hotels, but I have to admit that this place exceeded my expectations. Aside from a few minor issues, the staff here do an excellent job. Receptionists, maintenance workers, housekeepers, waiters, waitresses, and even the pool security are all very professional and helpful. The only real disappointment was the game room, where about half of the machines weren’t working. On the other hand, the gym was excellent, and the restaurant on the 9th floor offers a fantastic view and great food. The spa was very pleasant overall. We got a discounted rate of 18 EUR, which felt fair, but I think the regular price would be a bit too high. The beach is a bit of a walk downhill, which is nice, but the way back uphill can be tiring. Fortunately, there’s a regular shuttle bus to Playa del Inglés and Maspalomas. I didn’t get a chance to try the padel courts (20 EUR), but they looked high-quality and well-maintained. Despite the hotel’s size, both breakfast and dinner were excellent—plenty of variety and everything well-prepared. The kitchen and service staff work tirelessly. For the price, this hotel is a great choice. The weather was fantastic, and the surrounding area offers lots of opportunities for excursions.

Shaun Clifford

Gloria palace is a great hotel for families or couples. Having a great selection at the buffet for breakfast, lunch & dinner. The Thalasso spa was amazing, having paid extra for this to be included with our room & making use of this every day. The rooftop bar/restaurant was very nice too, although you have to pay extra for a daybed & sun beds I think it’s well worth it. We booked a table at Gorbea, which had a great menu. The food was very well presented & tasted amazing. The staff were very attentive too. Overall the experience was very pleasant.

Bass Mano

We had a fantastic week at the Hotel Gloria Palace San Agustín. It's a clean hotel in a very good location, with a shopping centre close by, and it offered great value for the price. Our family room was huge—it was actually two separate rooms, which was perfect for us. Being on the ground floor and away from the bar and loud areas made for a very peaceful stay. The food was perfect! There was an incredible variety of choices every day. We tried everything from beef, duck, and turkey to salmon over the week. A particular highlight for the whole family was the self-serve ice cream tap for dessert. The hotel has a nice pool and a great view from the roof. Our kids loved the mini disco every evening, and the free bus to Maspalomas beach was a wonderful bonus. We would definitely recommend this hotel for a family holiday